Experience

Guardian Asset Management (GAM)
• United States
• Real Estate
• 100 - 200 Employee
• FHA Specialist

  • Nov 2023 - Present


UPMC

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Administrative Assistant

  • Apr 2023 - Nov 2023

  Pittsburgh, Pennsylvania, United States



SingleSource Property Solutions

• United States
• Financial Services
• 1 - 100 Employee

• Team Lead Manager

  • Mar 2019 - Aug 2022

  Canonsburg, PA - Lead a team of onsite and remote associates to preserve and maintain a nationwide portfolio of default properties by partnering with a network of independent contractors to complete timely and accurate services. - Enhancement of internal processes to prioritize and assign work orders efficiently while also promoting vendor, agent and client communications. - Coordinate escalated work orders between multiple teams to ensure timely completion of work while minimizing Single Source’s… Show more - Lead a team of onsite and remote associates to preserve and maintain a nationwide portfolio of default properties by partnering with a network of independent contractors to complete timely and accurate services. - Enhancement of internal processes to prioritize and assign work orders efficiently while also promoting vendor, agent and client communications. - Coordinate escalated work orders between multiple teams to ensure timely completion of work while minimizing Single Source’s liability. - Train and enhance talent base of the team to grow future leaders. Show less



Bank of America

• United States
• Banking
• 700 & Above Employee

• Assistant Vice President, Senior Operations Analyst

  • 2015 - May 2016

  Bank of America Supported the bank’s foreclosure department by writing policies and procedure for various roles, including the Document Execution, REO, Foreclosure Refferal Review and Breach teams  Trained new document execution associates in Addison, TX as part of the handoff from the Pittsburgh site to Addison.  Transitioned Bank of America’s document execution review procedures into a “paperless” review using InfoPath templates, greatly reducing paper expenses by approxamatly 75%.

• Assistant Vice President- Foreclosure Specialist II

  • 2011 - 2015

  Bank of America Built a strong knowledge base of various state foreclosure guidelines as a member of the Foreclosure Document Execution Business Support team.  Maintained up to 118 review checklists to guide document execution associates in validating and executing foreclosure documents, including complaints, affidavits of debt, foreclosure deeds and loss mitigation affidavits.  Created numerous document execution review guides for new and updated foreclosure documents, including Ohio attorney… Show more Built a strong knowledge base of various state foreclosure guidelines as a member of the Foreclosure Document Execution Business Support team.  Maintained up to 118 review checklists to guide document execution associates in validating and executing foreclosure documents, including complaints, affidavits of debt, foreclosure deeds and loss mitigation affidavits.  Created numerous document execution review guides for new and updated foreclosure documents, including Ohio attorney affirmations, Nevada affidavits of authority, Hawaii declarations of indebteness and New York affidavits of debt.  Regularly communicated updates and changes to document execution staff via e-mail and scheduled training sessions.

• Assistant Vice President- Foreclosure Specialist I

  • 2010 - 2011

  Bank of America Prepared judicial foreclosure complaints and affidavits for execution by verifying the information within, as well as ensuring that all needed supporting documentation was attached.  Strong knowledge of various state foreclosure requirements and processes.  Authorized to execute foreclosure documents as an officer of the bank.  Assisted in training new associates.



Home Loans Servicing, Inc

• Eviction Specialist

  • 2008 - 2010

  Home Loans Servicing, Inc Explained and negotiated Cash for Keys program with occupants to expedite the eviction process, while also ensuring that vacant properties were received in ready to market condition  Regularly correspond with real estate agents, attorney firms and other vendors to enable a streamlined and efficient eviction process, as well as to minimize property preservation and legal fees.  Monitor eviction and redemption timelines to ensure that REO properties were vacated in most timely… Show more Explained and negotiated Cash for Keys program with occupants to expedite the eviction process, while also ensuring that vacant properties were received in ready to market condition  Regularly correspond with real estate agents, attorney firms and other vendors to enable a streamlined and efficient eviction process, as well as to minimize property preservation and legal fees.  Monitor eviction and redemption timelines to ensure that REO properties were vacated in most timely manner possible. Show less