Experience

Capital Distributors S Pte Ltd

• Technical Manager

  • Nov 2011 - Present

  HOD to Technical Department  Reorganise Technical Department improving work flow and efficiency  Spare part management.  Ensure KPI of the department is met  Maximise the capacity of each service technician  Technical training to upgrade technicians’ service skill to increase productivity  Support site inspections and audits  Implementation and documentation of ISO for Technical Department  Monitor and continuation improvement to service quality and management of inventory control and management  Data crunching and generate monthly quality report to factory for product improvement Show less



MAYER MARKETING PTE LTD

• Singapore
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Technical / Service Manager

  • Jul 2009 - Oct 2011

   Manager of Technical Department. Managed and ensure daily service jobs are properly follow up and close. Liaise with customer for product issue  Manager of Customer Service Department. Manage a team of Customer Service officer who arrange with customer for appointment for service technician to service the defective product on site. Liaise with customer for product issue. Responsible for the revenue of the service department  Manager of Spare parts Department. Management of spare parts inventory for customer service support. Maintain inventory turn and cost reduction Show less



INFOWAVE PTE LTD

• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Operations Manager

  • May 2006 - Jul 2009

   Manager, Operations. Responsible for the planning and execution of the company’s Annual Production Plan. To oversee operations for production and liaison with Contract Manufacturer for delivery schedule. Working with cross function teams for product cost down.  Manage outsourcing of manufacturing (4 sites). In Malaysia, Batam and local. Regular meeting to ensure timely delivery.  HOD of Purchasing Department. Handle purchasing for the company and manage purchase of long lead time and strategic component for production and regular cost down exercise to increase product sales. Work closely with the team to evaluate suppliers on multiple criteria (price, quality, service support, availability, reliability, selection and delivery) to ensure timely delivery for production  Inventory Management. Management of inventory at different phase of Product Life Cycle. Minimise material exposure at Contract Manufacturing Show less