Experience

My Care Finders

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director Of Operations

  • Aug 2019 - Present



Hawthorne Village of Sarasota

• Administrator

  • Oct 2018 - Aug 2019



Consulate Health Care

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Executive Director

  • Sep 2017 - Oct 2018



Tarpon Point Nursing and Rehabilitation

• Administrator

  • Apr 2016 - Sep 2017



Palm Garden

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Executive Director

  • Jul 2010 - Mar 2016

  Responsible for the leadership and operations of a 120 bed skilled nursing center. Charged with providing leadership and team building for facility management, renovation of the facility, increasing census with focus on short-term patients, and implementing positive facility culture changes.* Increased Medicare census by over 50%.* Achieved the facility record of 49 Medicare patients.* Increased overall facility census to 95% average occupancy.* Exceeded facility budgeted net income.* Increased facility year-over-year net income by over one million dollars.* Improved morale in the facility by holding team members accountable for quality service,quality resident care, and developing an environment based on teamwork.* Maintained zero nursing department agency use.



Golfview Healthcare Center

• Administrator

  • Aug 2007 - Jul 2010

  Responsible for the leadership and operations of a 56 bed skilled nursing center. Charged with improving facility aesthetics, reducing employee turnover, increasing census and quality mix, and implementing positive facility culture changes.* Reduced annualized turnover from over 150% to 55%.* Achieved highest Medicare census ever recorded by the facility.* Increased facility census to 95% average occupancy based on available beds.* Achieved ‘My InnerView’ customer satisfaction scores of 86% for ‘willingness torecommend the facility to others’ and ‘overall satisfaction.’* Exceeded 365 consecutive days of no lost time employee injuries.* Maintained zero nursing department agency use.



Fairway Oaks Center

• ADMINISTRATOR

  • Feb 2007 - Aug 2007

  Responsible for the leadership and operations of a 120 bed skilled nursing center. Maintained high standards of care, improved customer service outcomes, and managed the financial performance of the facility.* Improved RUG levels to an average of 90% utilization in the ultra high category.* Exceeded budgeted facility net income by over 20%.* Increased facility census to 98% average occupancy.* Maintained zero nursing department agency use.* Maintained less than 35% annualized employee turnover.



Riviera Palms Rehabilitation Center

• ADMINISTRATOR

  • May 2005 - Feb 2007

  Charged with reducing nursing department agency use, as well as turning the facility financials around to a positive. Responsible for building facility skilled and total census, increasing quality of care within the nursing department, and improving customer service for this 120 bed facility.* Restructured product offering and amenities of facility by consolidating all sub-acute andrehabilitation patients into a 40 bed short-term skilled unit.* Increased facility net income by approximately $250,000 year over year.* Increased facility skilled census by approximately 50%.* Reduced nursing department agency use by 75%.* Improved facility survey results.* Improved facility community relations by developing physician relationships, andimproving customer service.



Beneva Lakes Healthcare and Rehabilitation Center

• EXECUTIVE DIRECTOR

  • May 2004 - May 2005

  Charged with providing leadership and direction of a 120 bed skilled nursing and rehabilitation facility. Coordinated all activities of the facility to carry out its purpose while maintaining compliance with all federal, state, local laws, and company policy. Responsible for executing budget and delivering financial results.* Reduced annualized staff turnover to 35%* Significantly improved A/R cash collections achieving 6 months in a row over 100%* Eliminated nursing department agency use.* Increased facility annual revenue by building the overall census as well as the skilledcensus.



HCR Manor Care – Manor Care of Boynton Beach & Heartland of Boca

• ASSISTANT ADMINISTRATOR

  • May 2002 - May 2004

  Charged with assisting Administrator in managing facility daily operations.* Supervised various departments which included expense and labor hour control.* Provided direction and leadership to staff by leading training programs and employeeappreciation activities.* Implemented a facility QA&A program per company protocol.* Conducted accounts receivable review and assisted with collections.* Assisted sister facilities with survey preparation, peer reviews, and managing facilities.* Gained knowledge and experience by completing a 1000 hour state approvedAdministrator in Training program to become a state licensed Administrator.



HCR Manor Care - Heartland of Sunrise & Manor Care of Plantation, FL

• HUMAN RESOURCES MANAGER

  • Apr 1999 - May 2002

  Primarily responsible for the recruitment of staff, planning and conducting new hire orientation, administering benefit programs, reporting and tracking all workers’ compensation claims, coordinating the Safety Program, OSHA reporting, organization of all employee files and medical records.*Promoted from a 120 skilled nursing facility to another facility of the same size which also included a 135 bed assisted living facility. Responsible for stabilizing and maintaining human resources for both facilities. * Eliminated a facility culture of employees attempting to form a labor union. This wasaccomplished by training management on fair and consistent employee managementpractices, establishing an employee appreciation program, and continually monitoringand positively affecting employee morale.* Utilized zero nursing department agency use during position tenure.