Christopher Smith

Consultant Program/Project Manager at UnitedHealth Group
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Location
Northborough, Massachusetts, United States, US

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Doreen Cameron, MA

Christopher is a diligent, detail-oriented, and personable Project Manager. He is very bright and asks all of the right questions when gathering requirements, creating work flows, and developing plans. I recommend him to any organization looking for an experienced project manager, especially in IT project development and implementation.

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Credentials

  • Learning ServiceNow
    LinkedIn
    Jun, 2023
    - Sep, 2024
  • Certified Analytics Professional (CAP) Cert Prep: Domains 1–4
    LinkedIn
    Oct, 2021
    - Sep, 2024
  • Program Management for IT Professionals
    LinkedIn
    Oct, 2021
    - Sep, 2024
  • Program Management Foundations
    LinkedIn
    Feb, 2021
    - Sep, 2024
  • Learning Virtualization
    LinkedIn
    May, 2020
    - Sep, 2024
  • Project Management Foundations
    LinkedIn
    Apr, 2019
    - Sep, 2024
  • Setting Up a PMO
    LinkedIn
    Feb, 2019
    - Sep, 2024
  • Cert Prep: Certified Scrum Master
    LinkedIn
    Oct, 2018
    - Sep, 2024
  • Cloud Architecture: Core Concepts
    LinkedIn
    Oct, 2018
    - Sep, 2024
  • Implementing a Data Warehouse with Microsoft SQL Server 2012
    LinkedIn
    Oct, 2018
    - Sep, 2024
  • Managing Globally
    LinkedIn
    Oct, 2018
    - Sep, 2024
  • Data Analytics for Business Professionals
    LinkedIn
    Sep, 2018
    - Sep, 2024
  • Managing Budget-Constrained Projects with Microsoft Project
    LinkedIn
    Sep, 2018
    - Sep, 2024
  • Mastering Microsoft Project Graphical Reports
    LinkedIn
    Sep, 2018
    - Sep, 2024
  • Project Portfolio Management Foundations
    LinkedIn
    Sep, 2018
    - Sep, 2024
  • Building High-Performance Teams
    LinkedIn
    Aug, 2018
    - Sep, 2024
  • Cloud Computing Career Paths and Certifications: First Steps
    LinkedIn
    Aug, 2018
    - Sep, 2024
  • Communication within Teams
    LinkedIn
    Aug, 2018
    - Sep, 2024
  • Leading with Emotional Intelligence
    LinkedIn
    Aug, 2018
    - Sep, 2024
  • Learning JIRA Software (2017)
    LinkedIn
    Aug, 2018
    - Sep, 2024
  • Managing Resource-Constrained Projects with Microsoft Project
    LinkedIn
    Aug, 2018
    - Sep, 2024
  • Managing Time-Constrained Projects with Microsoft Project
    LinkedIn
    Aug, 2018
    - Sep, 2024
  • Negotiation Foundations (2012)
    LinkedIn
    Aug, 2018
    - Sep, 2024
  • Organization Communication
    LinkedIn
    Aug, 2018
    - Sep, 2024
  • Project Management: Preventing Scope Creep
    LinkedIn
    Aug, 2018
    - Sep, 2024
  • UX Foundations: Research
    LinkedIn
    Aug, 2018
    - Sep, 2024
  • Developing Your Professional Image
    LinkedIn
    Jul, 2018
    - Sep, 2024
  • Managing Resources Across Project Teams
    LinkedIn
    Jul, 2018
    - Sep, 2024
  • Acing Your Interview (2013)
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Agile Project Management Principles
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Agile at Work: Driving Productive Agile Meetings
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Agile at Work: Reporting with Agile Charts and Boards
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Business Analyst and Project Manager Collaboration
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Finance Essentials for Small Business
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Influencing Others
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Leadership Foundations
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Learning Cloud Computing: Core Concepts
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Managing Technical Teams
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Program Management Foundations
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Project Management: Healthcare Projects
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Project Management: Rescuing Troubled Projects
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Project Management: Technical Projects
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Scrum: The Basics
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Six Sigma: Green Belt
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Stay Lean with Kanban
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Strategic Thinking
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Transitioning from Waterfall to Agile Project Management
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • PMP
    PMI-OC Project Management Institute Orange County Chapter

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Consultant Program/Project Manager
      • Dec 2021 - Present
    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Consultant Project Manager
      • May 2021 - Nov 2021

      Enhancement to Contract/Vendor Management process. Enhancement to Contract/Vendor Management process.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Consultant Project Manager
      • May 2019 - May 2021

      Multiple Projects: Clinical/Application/Infrastructure environments including: Identity Governance, Maternal Fetal Monitoring/OBGYN Ultrasound reporting, Central Sterile Processing, MD Audit (BI), Blood Storage. • Projects interfaced with Epic EMR, Cloverleaf, PACS (Picture Archive and Communication System). • Extensive Vendor Management and Contract preparation was performed on multiple projects. • Project methodology was a hybrid of Waterfall and Agile. Multiple Projects: Clinical/Application/Infrastructure environments including: Identity Governance, Maternal Fetal Monitoring/OBGYN Ultrasound reporting, Central Sterile Processing, MD Audit (BI), Blood Storage. • Projects interfaced with Epic EMR, Cloverleaf, PACS (Picture Archive and Communication System). • Extensive Vendor Management and Contract preparation was performed on multiple projects. • Project methodology was a hybrid of Waterfall and Agile.

    • United States
    • Mental Health Care
    • 700 & Above Employee
    • Project Director
      • Nov 2018 - May 2019

      Project Based Services: Program & Project Leadership, Change Management, Business Analysis, Project Rescue. Client: Beacon Health Options – Role is to perform Portfolio Management and institute PMI Project Methodologies. Project Based Services: Program & Project Leadership, Change Management, Business Analysis, Project Rescue. Client: Beacon Health Options – Role is to perform Portfolio Management and institute PMI Project Methodologies.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Program/Senior Enterprise Project Manager Consultant
      • Apr 2017 - Jun 2018

      Commonwealth Care Alliance (CCA) 2017 - 2018 Role: Sr. Consultant Reimplementation of Dental Management Services • Supported the procurement management process through RFP, evaluation, and selection processes for CCA’s dental line of business. • Directed selected vendor and impacted CCA departments through scoping, requirements gathering, configuration, test, and implementation. • Directed/Managed several groups in the conversion of member enrollment/eligibility transactions from proprietary format to standard EDI transaction sets. Process required coordination with the Vendor and EOHHS. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Project Program Manager
      • Jun 2016 - Nov 2016

      Managed multiple projects enabling client (DentaQuest) to send Electronic Funds Transfer (EFT) data for enrolled providers. Projects adhered to an Agile based implementation approach. Project Manager for Power BI Proof of Concept/Implementation. Project involved the addition of Azure Cloud and Power BI capabilities into the DentaQuest environment for an integrated self-service reporting solution. Managed multiple projects enabling client (DentaQuest) to send Electronic Funds Transfer (EFT) data for enrolled providers. Projects adhered to an Agile based implementation approach. Project Manager for Power BI Proof of Concept/Implementation. Project involved the addition of Azure Cloud and Power BI capabilities into the DentaQuest environment for an integrated self-service reporting solution.

    • United States
    • Insurance
    • 700 & Above Employee
    • Sr. Project Manager
      • Jun 2015 - Jun 2016

      Key lead in the procurement management of the Rhode Island Medicaid contract for Tufts HealthPlan. Primarily responsible for staffing and development of two major departments: Communications and Operations. Key lead in the procurement management of the Rhode Island Medicaid contract for Tufts HealthPlan. Primarily responsible for staffing and development of two major departments: Communications and Operations.

    • United States
    • Hospitals and Health Care
    • Sr. Consultant/Project Manager
      • Jun 2014 - Jun 2015

      Managed Business and Functional Requirements development working with Claims, Actuarial, and IT to create selection criteria for the purpose of database extraction and subsequent loading to EDGE cloud server supported by Amazon Web Services. Managed Business and Functional Requirements development working with Claims, Actuarial, and IT to create selection criteria for the purpose of database extraction and subsequent loading to EDGE cloud server supported by Amazon Web Services.

    • Sr. Project Manager
      • Jun 2009 - Jun 2014

      Managed the automation of medical device equipment data collection and population of an acute care electronic medical record, implementing industry best connectivity solutions at various hospitals throughout the Partners HealthCare network - part of a $1.2 billion EPIC implementation. Specific responsibilities include: project management, project communication, schedule development, risk assessment, process development, vendor management,and full SLDC tactical support. Managed the automation of medical device equipment data collection and population of an acute care electronic medical record, implementing industry best connectivity solutions at various hospitals throughout the Partners HealthCare network - part of a $1.2 billion EPIC implementation. Specific responsibilities include: project management, project communication, schedule development, risk assessment, process development, vendor management,and full SLDC tactical support.

Education

  • Clark University
    MSIT, Information Technology
    2004 - 2008
  • Cambridge College
    MM, Management
    1991 - 1993

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