Experience

SmartFiber

• Puerto Rico
• Technology, Information and Internet

• Process Documentation and Training Specialist

  • Aug 2020 - Present

  As a Process Documentation and Training Specialist at SmartFiber, I was instrumental in optimizing our operations by meticulously documenting and refining processes, which ultimately streamlined workflows and reduced errors. I evangelized these enhanced processes to new hires and existing employees, fostering a culture of continuous improvement. Additionally, I played a pivotal role in educating our team about the diverse range of products, features, and attributes we marketed as a technology distributor, ensuring our employees were well-equipped to serve our clients and stay ahead of industry trends. My multifaceted role significantly contributed to SmartFiber's growth and the professional development of our team, making it a rewarding and impactful experience. #SmartFiber #ProcessOptimization #EmployeeTraining #TechnologyDistribution Show less


Virginia Beach City Public Schools
• United States
• Primary and Secondary Education
• 700 & Above Employee
• Educational Professional

  • Aug 2019 - Present

Chesapeake Public Schools
• United States
• Primary and Secondary Education
• 400 - 500 Employee
• Special Education Case Manager

  • Aug 2014 - Jun 2019


Southeastern Cooperative Educational Programs

• United States
• Education Administration Programs
• 1 - 100 Employee

• Special Education Teacher

  • Jan 2009 - Aug 2014

  MANDT Trainer and Classroom Teacher. MANDT Trainer and Classroom Teacher.