Christopher Shields
Order and Risk Management, Manager at USCutter- Claim this Profile
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Topline Score
Bio
Anna Sambursky
I worked with Chris on the Niantic project at Google. My experience working with him was nothing but positive. Chris is hardworking and detailed oriented. He quickly proved his understanding of our project and its many policies by becoming a QCer and ultimately a Pod Lead. He was also involved in special tasks, such as piloting new processes, creating and organizing QC tests, and training others on the team. His positive attitude was contagious and he easily motivated others around him. Chris is a highly capable individual and I am confident he will be a great addition to any team he might join in the future.
Kelly Pickard
Christopher displayed initiative, an eye for detail, and a willingness to put in overtime so that Nintendo could release the most exhaustively-tested and polished product possible. A dedicated and attentive employee.
Anna Sambursky
I worked with Chris on the Niantic project at Google. My experience working with him was nothing but positive. Chris is hardworking and detailed oriented. He quickly proved his understanding of our project and its many policies by becoming a QCer and ultimately a Pod Lead. He was also involved in special tasks, such as piloting new processes, creating and organizing QC tests, and training others on the team. His positive attitude was contagious and he easily motivated others around him. Chris is a highly capable individual and I am confident he will be a great addition to any team he might join in the future.
Kelly Pickard
Christopher displayed initiative, an eye for detail, and a willingness to put in overtime so that Nintendo could release the most exhaustively-tested and polished product possible. A dedicated and attentive employee.
Anna Sambursky
I worked with Chris on the Niantic project at Google. My experience working with him was nothing but positive. Chris is hardworking and detailed oriented. He quickly proved his understanding of our project and its many policies by becoming a QCer and ultimately a Pod Lead. He was also involved in special tasks, such as piloting new processes, creating and organizing QC tests, and training others on the team. His positive attitude was contagious and he easily motivated others around him. Chris is a highly capable individual and I am confident he will be a great addition to any team he might join in the future.
Kelly Pickard
Christopher displayed initiative, an eye for detail, and a willingness to put in overtime so that Nintendo could release the most exhaustively-tested and polished product possible. A dedicated and attentive employee.
Anna Sambursky
I worked with Chris on the Niantic project at Google. My experience working with him was nothing but positive. Chris is hardworking and detailed oriented. He quickly proved his understanding of our project and its many policies by becoming a QCer and ultimately a Pod Lead. He was also involved in special tasks, such as piloting new processes, creating and organizing QC tests, and training others on the team. His positive attitude was contagious and he easily motivated others around him. Chris is a highly capable individual and I am confident he will be a great addition to any team he might join in the future.
Kelly Pickard
Christopher displayed initiative, an eye for detail, and a willingness to put in overtime so that Nintendo could release the most exhaustively-tested and polished product possible. A dedicated and attentive employee.
Credentials
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Google Project Management Certificate
CourseraJul, 2022- Oct, 2024
Experience
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USCutter
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United States
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Retail Office Equipment
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1 - 100 Employee
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Order and Risk Management, Manager
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Oct 2013 - Present
Manages and leads the Order Processing Department of the country’s largest vinyl eCommerce Daily cross-functional communication with all departments including: Sales, Marketing, Purchasing, Shipping/Receiving, Customer Support, Accounting, and System Administration Works with internal and external customers to ensure delivery of products are made on time Assesses and processes all special needs orders with regards to high value, possible fraudulent activity, and company operation standards Responsible for developing and mitigating all forms of order fraud and adapting risk management saving methods and policies that have created over $1,100,000 in saved revenue Creation of educational literature utilizing LEAN principles to streamline departmental processes and new employee on-boarding Uses internal ERP software and Tableau to create accurate trending data reports
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Google Inc
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Government Administration
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Project Manager
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Mar 2012 - Oct 2013
Promoted from Writer to Editor; Editor to Project Manager as direct result of exceeding performance goals and development of new processes of efficiency and effectivity Used Agile and Scrum methods for data collection and analysis of information to support software engineers in their projects relating to Google Maps and mobile applications Field Trip and Ingress. Worked with Google management to develop, implement, and execute new or changed: policies, rules, regulations, and styles for employees Hands-on quality control of teammates’ datasets in accordance to the ever-changing policies Mentored new-hires in all aspects of the processes, policies, procedures, and special projects Facilitated communication and processes with international Google team in Hyderabad, India
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Nintendo of America
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United States
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1 - 100 Employee
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Game Testing Associate
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Aug 2011 - Jan 2012
Quality control through testing for bugs and errors in Nintendo products Interacted in a team-based environment to ensure the highest quality product Used creative and technical writing to verify all text and documents in Nintendo products Quality control through testing for bugs and errors in Nintendo products Interacted in a team-based environment to ensure the highest quality product Used creative and technical writing to verify all text and documents in Nintendo products
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PALS Lab
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United States
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Consumer Services
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1 - 100 Employee
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ESL and Social Studies Teacher
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Jan 2010 - Jan 2011
International English teacher in Korea responsible for providing a strong learning environment for students with custom made lesson plans, open communication, and positive support Assisted in Korean to English translations for monthly newsletters and assessments Maintained order and monitored students both in and out of the classroom International English teacher in Korea responsible for providing a strong learning environment for students with custom made lesson plans, open communication, and positive support Assisted in Korean to English translations for monthly newsletters and assessments Maintained order and monitored students both in and out of the classroom
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Follett Higher Education Group
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United States
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Furniture and Home Furnishings Manufacturing
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Shipping and Receiving Coordinator
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Mar 2005 - Dec 2009
In charge of verifying and organizing all incoming and outgoing shipments Trained all new employees in shipping, receiving, inventory control, and maintenance procedures Responsible for overseeing the shipping and receiving department and employees when manager was not present Filed and processed purchase orders, invoices, and customer orders Daily use of FedEx and UPS shipping programs In charge of verifying and organizing all incoming and outgoing shipments Trained all new employees in shipping, receiving, inventory control, and maintenance procedures Responsible for overseeing the shipping and receiving department and employees when manager was not present Filed and processed purchase orders, invoices, and customer orders Daily use of FedEx and UPS shipping programs
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Follet Higher Education Group
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United States
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Furniture and Home Furnishings Manufacturing
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Textbook Coordinator
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Mar 2005 - Dec 2009
In charge of returning the entire store stock of books to publishers. Fulfilled and shipped out thousands of online customer orders each semester Responsible for maintaining store stock and assuring that all stock was accounted for with an accurate inventory Responsible for creating a weekly departmental schedule based on available payroll budget and for training all new employees In charge of returning the entire store stock of books to publishers. Fulfilled and shipped out thousands of online customer orders each semester Responsible for maintaining store stock and assuring that all stock was accounted for with an accurate inventory Responsible for creating a weekly departmental schedule based on available payroll budget and for training all new employees
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Education
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2004 - 2009
University of West Florida
Bachelor of Arts, History
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