Christopher Neuman

Director of Clinical Operations at SHERIDAN HEALTH SERVICES INC
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Contact Information
us****@****om
(386) 825-5501
Location
Colorado Springs, Colorado, United States, US
Languages
  • English -

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Bio

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Credentials

  • BLS Instructor
    American Heart Association
    Jul, 2020
    - Oct, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Director of Clinical Operations
      • Jan 2016 - Present

      Supervised operations and healthcare informatics for two Federally Qualified Health Centers in co-applicant agreement with the University of Colorado. One clinic is a school-based health center, and the other clinic is a multidisciplinary community health center. Functioned as Compliance Officer, Safety Officer, Emergency Preparedness Officer, Project lead, on-site Human Resources liaison, Basic Life Support (BLS) Instructor, and chair of Data Governance Committee. Additionally, supervised Clinical Information Systems Senior Professional, Front Desk Receptionists, Outreach & Enrollment Staff, Medical Assistants, Telehealth Staff, and Billing staff.• Oversaw policy development and implementation for two clinical sites resulting in Patient-Centered Medical Home (PCMH) certification from NCQA.• Served as project manager for a large capital grant including construction, equipment, operations, and budgets.• Developed a system of organizational performance metrics and processes to drive management decision making, performance improvement, and on-going accountability, including clinical and operational metrics.• Instrumental in developing transformational strategies utilizing process improvement methodologies and guided staff in the implementation and execution of process improvement tools and methods.• Reported business performance to executive leadership, board of directors, and other key stakeholders with emphasis on delivery of business objectives, operational and financial outcomes, major issues, risks, and dependencies.• Led and managed efforts to enhance the strategic use of data and analytical tools to continuously improve financial, operational, and clinical care processes and outcomes.

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Clinic Manager
      • Nov 2011 - Dec 2015

      Clinic Manager (Family Practice, Dermatology, Disease Management Clinics) Supervised clinic which served approximately 28,000 patients with the following services: general sick call, immunizations, physical exams, OB/GYN, outpatient pharmacy, pathology, and minor surgical procedures.• Provided clinical and administrative support to over 80 staff members and 24 medical providers.• Responsible for the procurement, maintenance, and serviceability of all assigned medical and administrative equipment valued more than $1,000,000.• Responsible for several administrative leadership tasks including training, payroll, planning, maintenance orders, performance evaluations, and equipment/supply purchasing.• Clinics managed obtained four customer service awards during tenure.

    • Clinical Section Manager
      • Jan 2007 - Nov 2011

      •Earned consistent commendations for devotion to duty with citations for excellence in rapidly resolving crisissituations, providing emergency medical care, training and leading culturally diverse populations, andprotecting property and lives.•Supervised clinical team of 10 staff, including medical technicians, nurses, and providers.•Demonstrated proficiency in minor surgical and medical procedures such as chest tube insertion, venous cutdown, IV administration, and wound care.•Selected for multiple medical missions involving high-level dignitaries and leaders from various organizations.•Awarded the Combat Medical Badge for performing emergency medical procedures under fire while deployed.

    • Emergency Care Supervisor/Healthcare Specialist
      • Feb 1995 - Dec 2006

      Assisted with both outpatient and inpatient care in several types of medical facilities including standalone outpatient clinics, hospital clinics, and field facilities.•Established proficiency in the following areas: trauma assessment and treatment; airway management; intravenousaccess, medications and management; medical assessment and treatment; triage and evacuation; cardiopulmonary resuscitation management; obstetrics, gynecology and pediatric treatment.•Provided lifesaver/first responder courses for domestic and foreign soldiers.

Education

  • Liberty University
    Master's degree, Health/Health Care Administration/Management
    2019 - 2020
  • Liberty University
    Master of Divinity (MDiv), Divinity/Ministry
    2008 - 2015
  • Liberty University
    Bachelor's degree, Religion/Religious Studies
    2004 - 2008

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