Experience

J A Frate, Inc

• Fleet Maintenance Manager

  • Oct 2011 - Present

  In charge of maintenance and repair of fleets equipment and buildings.JA's industry knowledge can solve your local, regional and international transportation and fulfillment challenges. Our expert solution finders are customer-focused at every step of our integration process and have the optimism, integrity and team-before-self mentalities to provide the most dependable and quality-driven transportation and fulfillment service in the world.We start by learning your organization's structure as well as internal and external needs. Once we grasp a total understanding of your supply chain and business goals, we present an effective solution to solve your challenges and design a pricing proposal tailored to your unique needs and expectations. We conclude this step by validating your approval and providing a summary of next steps.From here we perform Operations Onboarding, which addresses all touch points within your unique project from order entry to delivery and any required concluding communications. This step is backed by our stringent 5 Step Proven Quality Process, which outlines our responsibilities to you if weather, accidents, problems with loads or other delays impact you and your precious cargo.The next step includes setting you up on My JA Portal, a FREE transportation management tool that allows you and key members on your team to schedule pickups and deliveries, receive emails about shipment updates, quickly generate quotes for transportation throughout North America, calculate freight classifications, see all open invoices and more.Finally, as a new customer you will receive ongoing and total support from our 24/7 live operations support as well as continuous improvement processes.For more details and to request a quote, visit www.jafrate.com.