Experience

Building Talent Foundation

• United States
• Construction
• 1 - 100 Employee

• Senior Engagement Manager

  • Apr 2023 - Present

• Engagement Manager

  • Jan 2022 - Jun 2023



Amazon/ Ring

• France
• Business Consulting and Services

• Community Support Tech Support Supervisor

  • Apr 2018 - Present

  Manage day-to-day operations for a team of tech support agents. Manage day-to-day operations for a team of tech support agents.


Invitation Homes
• United States
• Real Estate
• 700 & Above Employee
• Quality Assurance Manager

  • Jan 2018 - Apr 2019


Cenlar FSB

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Supervisor

  • Oct 2016 - Dec 2017

  Managed day-to-day activities of a team of 19 customer service agents Managed day-to-day activities of a team of 19 customer service agents



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Research and Remediation Leader

  • Jun 2005 - Oct 2016

  Worked alongside departments to research areas that put the company at risk and devised a work around to remediate risk. Reviewed OCC, CFPB, and other regulatory complaints while providing feedback to leadership Worked alongside departments to research areas that put the company at risk and devised a work around to remediate risk. Reviewed OCC, CFPB, and other regulatory complaints while providing feedback to leadership