Experience

Biolog-id

• France
• IT Services and IT Consulting
• 1 - 100 Employee

• System Technology Manager / Sr. Systems Engineer

  • Mar 2020 - Present

  o Experienced in project management, application design and integration, and cloud computing (specifically Microsoft Azure)o Support the sales process as a technical subject matter expert on all Biolog-id’s solutions and ensure an efficient and effective configuration is presented to the customer that satisfies their needs.o Developing recommendations to Sr. Leadership, frequently involving review of automation in current processes (e.g., reporting, work queues, project management tools, customer requirements gathering).o Implemented standardized project and change management structure, project life cycle, and supporting documentation.o Continual review and valuation of existing products, operational programs, and divisional standards. Review of implementation processes and standards for economic impact and feasibility long term while fostering division growth.o Promote Biolog-id’s image as a leader in providing automation solutions for high-value blood transfusion products.o Train customer staff to ensure they maximize the value of Biolog-id’s solutions.



Omnicell

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Sr. Systems Engineer

  • Jul 2019 - Feb 2020

  o Provided technical resource management in Omnicell’s fastest-growing division. Identifying short and long-term goals of division, supporting the execution and delivery of key objectives.o Extensive international onsite work, navigating different regional and cultural needs providing business success in various global marketso Conducting consultative engagements with the sales team to develop thoughtful recommendations to solution needs, workflow, and regulatory requirements specific to unique clients.o Review customer and vendor/distributor contracts to ensure a complete scope of work, service level agreements, and period of performance. Excellent relationship management with vendors. o Continual review and valuation of existing products, operational programs, and divisional standards. Review of implementation processes and standards for economic impact and feasibility long term while fostering the growth of the division.

• Systems Engineer

  • Jul 2017 - Jul 2019

  o Attend pre and post-installation calls with the System Technical Manager, hospital clients, and co-workers to act as a technical system expert for Omnicell products and technologies.o Handle remote and locally installs, configure, tune, and repair physical/virtual servers for hospital and pharmacy clients.o Serve as technical field expert emphasizing Omnicell Automation and Omnicell Interface Services (OIS) products.o Resolve technical issues escalated by sales and operations as part of product installations and upgrades.o Occasionally travel to the US and internationally to support the division operations team for an installation or go live.o Work with customer and Omnicell project managers to align installation/upgrade/migration schedules, action items, and roles.

• Field Engineer

  • Nov 2013 - Jul 2017

  o Install, upgrade, configure and support Omnicell hardware and software remotely or onsiteo Assist Implementation Managers with technical support during pre-implementation and installationo Troubleshoots hardware, software, interface, and communication problems and coordinates the tasks necessary to solve them.o Assist Interface Engineers with installation, upgrading, configuring, and testing interfaces with Hospital systems



Alpine Air Express

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Ramp Agent

  • Feb 2007 - Jul 2013

  Coordinate and manage fueling of aircraftConduct the staging and movement of aircraftUse of Vmail and Accucode software to track first class and priority mailInstruct new hires on the use of equipment Coordinate and manage fueling of aircraftConduct the staging and movement of aircraftUse of Vmail and Accucode software to track first class and priority mailInstruct new hires on the use of equipment