Christopher Rad
Enterprise Architect at CR&A Custom, Inc.- Claim this Profile
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Spanish Limited working proficiency
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English Full professional proficiency
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Bio
Credentials
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Lean Six Sigma Green Belt
University of Southern California - Marshall School of BusinessJan, 2018- Nov, 2024
Experience
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CR&A Custom Inc.
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United States
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Printing Services
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1 - 100 Employee
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Enterprise Architect
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May 2016 - Present
Functions as a software development and process improvement manager supporting the ongoing improvement and development of the company's information systems. • Developed a custom ERP system for the organization utilizing the odoo framework (Python, XML, PostgreSQL) resulting in significant improvements in the Sales, Manufacturing, and Inventory Control verticals • Developed a series of email automation scripts to improve logistical throughput between vendors and clients (Elixir, Swoosh, Ecto, Twilio, TailwindCSS) • Defines, documents, and optimizes all best practices / standard operating procedures for all verticals within the organization. (Sales, Marketing, Manufacturing, Logistics, etc.) • Migrated the organization's email server and BI suite from Microsoft Exchange / Office to Google CP and share based products to optimize event management efficiency and enterprise wide communication • Supports all operations from quote to completion of Sale Orders / Manufacturing Orders / Distribution / Logistics etc. Show less
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NASA Jet Propulsion Laboratory
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Spacecraft Assembly Facility / Operations Engineer
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Mar 2019 - Oct 2021
Acted as a logistics and facilities leader for JPL project teams with regard to operations involving the Spacecraft Assembly Facility (B179) and Assembly Test & Launch Operations.● Acted as the SCRUM master for the smart.jpl.nasa.gov software implementations within the electronicspackaging and fabrication manufacturing org (356)● Ensured the integrity of NASA critical infrastructure for the Spacecraft Assembly Facility and its supportequipment● Supported logistical efforts with all flight project teams during Assembly Test and Launch Operations● Developed and directed policy as the Section 356 safety representative conducting on-site reviews andcorrective actions● Acted as the Covid Safety Facility representative during the Covid 19 pandemic from 2020 - 2021● Supported the development and manufacturing configuration of the flight electronics & integration facility (B105 - Floors 2,3,4) Show less
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Production Control Analyst
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Feb 2018 - Mar 2019
Supported the production and ongoing manufacturing operations of JPL facility 103 and 11 while improving on existing processes within the Electronics Packaging and Fabrication organization 356● Developed and maintained a manufacturing solution software utilized to track the status of equipment lifecycle (PLM) supporting calibration, certification, and preventative maintenance to ensure capacity planning● Reported on volume of production, quality control, and all other aspects of production● Calculated such factors as types and quantities of items produced, materials used, frequency of defects, and production rates● Promoted to Section Safety Coordinator overseeing safety of all groups relating to electronic packaging,fabrication and technical services within Section 356 (approx. 250+ employees) Show less
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The Randall R. Kendrick Global Supply Chain Institute
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United States
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Education Administration Programs
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1 - 100 Employee
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Lean Six Sigma Research Assistant
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Oct 2017 - Mar 2018
Worked collaboratively with USC Medical to streamline processes for clinical research among four entities. • Designed comprehensive flow charts of all processes within the clinical trial process • Collaborated with research management to diagnose points of failure within the clinical trial process • Strategized with Lean Six team and research management to calculate DPMO and reconfigure trial process • Measured various KPIs to optimize the future process flow of the clinical research process Show less
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UC Innovation
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United States
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Software Development
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1 - 100 Employee
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Sales Engineer
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Jan 2017 - Sep 2017
Represented UC Innovation as a key point of contact for the sale of their Salesforce App Exchange products. • Collaborated with software engineering team to improve the ‘Cloud Explorer’ Salesforce product which resulted in a 21% increase in sales. • Assisted in lead generation campaigns for ‘Ascend’, ‘Cloud Explorer’, and ‘Rubrik’ Salesforce products • Provided pre-sales technical support and conducted / scheduled product demos Represented UC Innovation as a key point of contact for the sale of their Salesforce App Exchange products. • Collaborated with software engineering team to improve the ‘Cloud Explorer’ Salesforce product which resulted in a 21% increase in sales. • Assisted in lead generation campaigns for ‘Ascend’, ‘Cloud Explorer’, and ‘Rubrik’ Salesforce products • Provided pre-sales technical support and conducted / scheduled product demos
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DreamHost
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United States
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Internet Publishing
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100 - 200 Employee
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Information Technology Intern
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Jun 2014 - Sep 2014
Collaborated in bi-weekly scrums to update software protocols and improve customer satisfaction. • Executed the re-development of a new UX/UI design for the DreamHost UX/UI team • Supported the networking and analytics team to incorporate google analytics gaining insight in customer traffic • Provided the development team with analytics in order to make informed decisions during each scrum Collaborated in bi-weekly scrums to update software protocols and improve customer satisfaction. • Executed the re-development of a new UX/UI design for the DreamHost UX/UI team • Supported the networking and analytics team to incorporate google analytics gaining insight in customer traffic • Provided the development team with analytics in order to make informed decisions during each scrum
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Education
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University of Southern California
Master of Science, Global Supply Chain Management -
University of California, Santa Cruz - Jack Baskin School of Engineering
Bachelor of Applied Science (B.A.Sc.), Technology and Information Management
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