Christopher Pauly

Technical Support Manager at RTI Corp
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Minneapolis-St. Paul Area, US
Skills

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Credentials

  • MCTS: Windows 7 - Configuration
    Microsoft
    Jan, 2013
    - Nov, 2024
  • MTA: Windows Server Administration Fundamentals
    Microsoft
    Jan, 2013
    - Nov, 2024
  • MTA: Networking Fundamentals
    Microsoft
    Aug, 2012
    - Nov, 2024
  • Service Desk Professional Certified
    Brensten Education
    Jul, 2012
    - Nov, 2024
  • CompTIA Strata IT Fundamentals
    CompTIA
    Jun, 2012
    - Nov, 2024
  • CompTIA Green IT
    CompTIA
  • MTA: Windows OS Fundamentals
    Microsoft
  • PCMT Mac OS X Support Technician
    PC Pro School

Experience

  • RTI
    • United States
    • Consumer Electronics
    • 1 - 100 Employee
    • Technical Support Manager
      • Feb 2017 - Present

    • Technical Support Specialist / Help Desk
      • Jul 2013 - Present

  • Pro Hydro-Testing, LLC.
    • Sales and Service
      • Sep 2009 - Jul 2013

      *Inspection and hydrostatic requalification of SCBA, SCUBA and Storage Cylinders.*Scheduling and logistic planning, for efficient travel to customer locations across the Mid-west.*Small Office Technical Support – Website Maintenance, Network Troubleshooting. *Design of marketing and promotional materials for Tradeshow appearances.

  • Brensten Education
    • Student
      • May 2012 - Mar 2013

      Brensten Education is a Microsoft Training Academy that prepares individuals for a career in the IT Industry.

  • Bailiwick
    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Configuration Technician
      • Sep 2006 - Sep 2009

      *Set up, apply configurations and test customer equipment (POS, Peripheral, Network, Servers, Routers, Switches, Access Points). *Documentation of processes and procedures for others use. *Coordination of Repair Processes for Repurposed Customer Equipment*Work closely with Project Management Team and Warehouse Staff, to ensure all projects are delivered on time, within budget, and 100% accurate.

  • SUPERVALU
    • United States
    • Wholesale
    • 700 & Above Employee
    • Various Positions
      • Jul 2001 - Jul 2006

      Order Expeditor (Daymon Worldwide) July ’04 – June ‘06Cost and Deals Coordinator June '02 - July '04Contract Employee (ProStaff) July ‘01 – June ‘02

Education

  • St. Cloud State University
    Business
    1999 - 2001
  • Brensten Education
    Microsoft Certifications
    2012 - 2013

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