Experience

Rock Central

• United States
• Information Technology & Services
• 200 - 300 Employee

• Information Security Program Manager

  • Dec 2021 - Present

• Associate Compliance Program Manager

  • Mar 2020 - Dec 2021

  Working on Information Security compliance projects, specifically relating to Identity Management



Quicken Loans

• United States
• Financial Services
• 700 & Above Employee

• IT Internal Control Specialist

  • Jul 2016 - Mar 2020

  Continuing my work at Quicken Loans as the Service Organizational Control (SOC) 2 and Financial audit facilitator! I also work on other side processes of the audit, such as assuring we stay in line with our control objectives by collecting data periodically.

• Technology Intern

  • Aug 2015 - Jul 2016

  Worked on the initial phases of QL's Configuration Management Database (CMDB). This is used for keeping track of all systems within the company and mapping out their dependencies to other systems. This supports both of the other ITSM processes present at Quicken, Change Management and the Problem Management.I also heavily worked on the SOC 2 and Financial audits for 2015, and led the 2016 SOC 1 and 2 audit.



BOS Automotive Products, Inc.

• United States
• Motor Vehicle Manufacturing
• 300 - 400 Employee

• PC Support Technician

  • Dec 2013 - Jun 2015

  Held responsibilities including support of desktops, laptops, and printers in an enterprise environment; user account management in active directory; inventory and asset management in a web-based asset management system; troubleshooting network-related problems; new employee IT orientation; writing of user helpdesk documentation; and various other daily duties. Biggest accomplishment was learning about and becoming the local go-to expert for the company's 3D printer hardware and software. Held responsibilities including support of desktops, laptops, and printers in an enterprise environment; user account management in active directory; inventory and asset management in a web-based asset management system; troubleshooting network-related problems; new employee IT orientation; writing of user helpdesk documentation; and various other daily duties. Biggest accomplishment was learning about and becoming the local go-to expert for the company's 3D printer hardware and software.