District Sales Manager FSOP

• Jul 2017 - Present

District Sales Manager

• Oct 2012 - Present

Marketing/Merchandiser

• Jan 2011 - Present

STORE DIRECTOR

• Nov 2006 - Dec 2009

Directed retail store valued at $63M, ensuring provision of excellent customer service, compliance with organizational and state regulations, and achievement of objectives for sales and profit through analysis of profit/loss statements. Mentored 285 associates to include store managers through the implementation of various training programs; maximized opportunities for on-site coaching in the areas of customer relations and regulatory compliance; conducted performance reviews of management providing constructive, actionable feedback; implemented hiring processes to maintain a diverse staff. Maintained productive relationships with community organizations such as the Hispanic Chamber of Commerce, local schools, and non-profit service providers. Initiated cost and process improvement programs resulting in the increase of the value of a store known for loss from $52M to $63M and a decrease in four inventories by up to 3/10 yearly; ranked 24th store of 300 in sales and profits. Show less

DISTRICT MANAGER

• Jan 2003 - Nov 2006

Managed 13 stores to include 13 store managers and 260 personnel in the southwest Texas-New Mexico region, monitoring compliance with company standards in the areas of profits, costs, expenses including wages, inventory levels, required personnel, and certification compliance.Ensured that each district store maintained comparable performance to other stores in the region; observed and analyzed store and associates during weekly visits, offering praise or coaching to store managers; oversaw monthly management training for store managers.Honored for excellent management and personnel development skills through the four-time receipt of District of the Month; achieved the ranking of top 5% in the country for maintaining 10% profit; awarded the District Manager of the Month Award. Show less

SHIFT MANAGER

• Jan 2000 - Jan 2003

Supervised up to 550 associates for a retail store valued at $125M yearly with profits of $12M; accountable for teaching, training, and providing opportunities for associate development; implemented organizational programs for reducing store costs such as cutting redundant job positions and decreasing produce throw-away. Conducted performance reviews of seven management personnel, locating areas in need of improvement and providing appropriate praise; responsible for maintaining management accountability; resolved customer dissatisfaction, ensuring continue loyalty to company. Reduced inventory levels by 15-20%; ensured full compliance with state health standards, resulting in an award from the company for maintenance of highest standards; honored for achieving the highest gain based on profit-loss statements. Show less

ASSISTANT MANAGER

• Jan 1997 - Jan 2000

Oversaw nine store departments, responsibilities for which included monitoring profitability, enforcing store standards, supervising interviewing and hiring procedures, coaching personnel, and ensuring high quality customer service. Accountable for the performance of up to nine department managers and 80 associates; coordinated bi-weekly manager meetings to strategize for lowering inventory and increasing production; maintained required in-stock levels. Honored as a store for achieving $100M in value, highest profitability in the district four times, and highest store standards six times; recognized personally for managing the most profitable store areas three times. Show less

Assistant Manager

• 2001 - 2002