Christopher Meadows
IT Support Engineer at deeserve Limited- Claim this Profile
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English -
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French -
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Bio
Credentials
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MCTS: Windows 7, Configuration
MicrosoftApr, 2013- Sep, 2024
Experience
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deeserve Limited
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United Kingdom
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Government Administration
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IT Support Engineer
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May 2018 - Present
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SVA LTD
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United Kingdom
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Legal Services
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2nd line support assistant
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Apr 2014 - May 2018
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SGS Ashby Ltd
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United Kingdom
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Research
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1 - 100 Employee
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IT Support Specialist/team leader
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Apr 2014 - May 2018
I joined SGS Ashby when they were trading as SVA Ltd and have supported the business through the transition period during the takeover by SGS Ltd. I have worked my way up through 1st line and 2nd line support roles to a position of team leader reporting directly to the IT Director, with exposure to all aspects of IT Support I joined SGS Ashby when they were trading as SVA Ltd and have supported the business through the transition period during the takeover by SGS Ltd. I have worked my way up through 1st line and 2nd line support roles to a position of team leader reporting directly to the IT Director, with exposure to all aspects of IT Support
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TNT Express
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United Kingdom
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Freight and Package Transportation
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1 - 100 Employee
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customer service representative - major accounts
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Feb 2010 - Mar 2014
Monitoring and reporting the status of consignments to TNT's high spending clients. Providing advice and solutions to resolve any issues which arise. Providing first line support for 5 major accounts, dealing with any queries or requests for information. Meeting KPIs and strict deadlines for resolving issues. Excellent customer service and communication skills. Extensive use of Microsoft office as well as several bespoke software programs. Monitoring and reporting the status of consignments to TNT's high spending clients. Providing advice and solutions to resolve any issues which arise. Providing first line support for 5 major accounts, dealing with any queries or requests for information. Meeting KPIs and strict deadlines for resolving issues. Excellent customer service and communication skills. Extensive use of Microsoft office as well as several bespoke software programs.
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