Technology Sales Manager

• Jun 2021 - Present

Senior Operations Manager

• Jan 2018 - Jun 2021

• Manage client engagement for 65% of company accounts.• Increase client retention by ensuring quality results.• Expand horizontal capabilities by engaging R&D opportunities internally.• Grow business with existing clients by developing relationships and understanding their needs.

District Operations Manager

• Mar 2015 - Jan 2018

• Develop and maintain client relationships and new business within the Central and Western Divisions covering 23 states from Louisiana to Washington and 3.5 million dollars in annual revenue.• Provide leadership and support to team of 11 technicians and mapping specialists.• Manage equipment resources with an estimated value in excess of 2 million dollars, and the utilization thereof, for maximum efficiency of operations.• Coordinate initial and ongoing training of technicians.• Assure compliance of Central and Western Division field technicians with standard operating procedures and maintain history of compliance testing result.• Prepare and maintain job schedule spanning as many as 20 different projects on any given day.• Maintain schedule metrics for the Central and Western Divisions and other data as may be assigned by the Chief Operating Officer.• Provide cost effective solutions to clients based on individual needs by tailoring contracts to each client. Show less

Field Technician

• Aug 2014 - Feb 2015

Firmatek field technicians travel extensively and visit a variety of different work sites, collect data and take measurements of the land using modern survey equipment. They then inspect, and often process, the data on-site before departure. Some data is collected and inspected before being brought back to our offices for further processing.

Assistant Branch Manager

• Jan 2014 - Aug 2014

Recognized for achieving highest operating profit and Service Quality Index in the area.Create an enthusiastic sales culture among employees to raise revenue in a competitive environment, resulting in record high branch sales for the area. Build and maintain crucial relationships with local accounts, through marketing, to increase business and grow the fleet.Develop new employees by providing 1 on 1 training on a regular basis.Operate and manage logistics for a 150+ vehicle fleet. Show less

Management Trainee

• Nov 2012 - Dec 2013

Achieved MVP of sales 2nd month with the company and consistent top seller for the companyIncreased Service Quality Index at 4 different branches by providing exceptional customer service.Developed outstanding rapport with auto body shops and corporate accounts.Trained employees at an early stage due to in-depth understanding of the business.

Associate Stock Keeper

• Feb 2012 - Jul 2012

Exercise exceptional communication, written and verbal, so as to minimize errors and maintain consistency. Establish customer rapport through open-ended questioning and linking the benefits that works best for the consumer. Work well as a team, and as independent, to complete tasks listed in a timely manner. Exercise exceptional communication, written and verbal, so as to minimize errors and maintain consistency. Establish customer rapport through open-ended questioning and linking the benefits that works best for the consumer. Work well as a team, and as independent, to complete tasks listed in a timely manner.

Maintenance Associate

• Nov 2007 - Dec 2011

Communicated effectively so that tasks were carried out with minimal errors.Aided in the refurbishing, and placement, of existing dormitory furnishings in conjunction with general on-site maintenance.Served as intermediary in resolving student issues with administration solutions.

Intern studying under Professor Inci Guneralp

• Jan 2009 - Dec 2010

Executed excellent communication skills in acquiring consent to utilize private property as research sites.Maintained organization in compiling relevant articles with the use of OneNote.Constructed soil data map in researching the Trinity River by making use of ArcGISsoftware.Broadened knowledge of implementing spatial tools, employing GarminGPS units to confirm research location coordinates in collecting data.Demonstrated initiative well in following through on a weekly basis the goals set per instruction.Adapted well to adverse environment settings so as to begin, and complete, delegated duties. Show less

Delivery Contractor

• Oct 2008 - Dec 2010

Maintained inventory and evaluated annual demand of books in addition to weekly delivery and maintenance. Maintained inventory and evaluated annual demand of books in addition to weekly delivery and maintenance.