Christopher mack

Overnight Associate at Harmon Face Values
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Experience

    • United States
    • Retail
    • 100 - 200 Employee
    • Overnight Associate
      • Jul 2016 - Present

      Shipping and receiving of the nightly truck and merchandise. Maintains Harmon’s visual and display standards and ensures the selling floor is well-stocked. Make sure the store is clean and for the next business day. Make sure all product signage and shelf labels are printed and in place. Carry out verbal instructions concerning the placement of merchandise Shipping and receiving of the nightly truck and merchandise. Maintains Harmon’s visual and display standards and ensures the selling floor is well-stocked. Make sure the store is clean and for the next business day. Make sure all product signage and shelf labels are printed and in place. Carry out verbal instructions concerning the placement of merchandise

    • Department Supervisor
      • Nov 2012 - Dec 2015

      Provides input and assistance to Assistant Store Managers in motivating, evaluating, coaching and counseling team members. Supervises a staff from 32-90. Oversee the nightly truck processing and the replenishment of the store standards. Trains team members on policies and procedures, along with performing E-learning courses. Involved in the scheduling of team members to provide the proper floor coverage in each department. Make sure nightly Emails were completed by team

    • Overnight associate
      • Jun 2009 - Nov 2012

      Receiving of merchandise from vendors and loading cages and transferred merchandise back onto the trucks using various materials handling equipment. Replenishment of shelves and bins with merchandise.The re-merchandising of merchandise in order to regroup items or to make space for new products. To carry out written or verbal instructions concerning the merchandise. Placing price tags on shelf.

    • United States
    • Insurance
    • Independent Contractor (delivery and driver)
      • Jul 2008 - Nov 2012

      Drives different size trucks: load the truck in the morning at warehouse; deliver merchandise to the companies and customer’s location and attempts to reconcile customer’s issues in the field when the need arises. Drives different size trucks: load the truck in the morning at warehouse; deliver merchandise to the companies and customer’s location and attempts to reconcile customer’s issues in the field when the need arises.

    • Service Manager
      • Jun 2000 - Jul 2005

      Supervised a staff of 4 to 10 people; responsible for the delivery and installation of pool tables and Gaming equipment; monitored inventory controls, shipping and receiving,, sales, scheduling of Customers, and service crews; reconciled the nightly books; maintained and drove the company vehicle; coordinate maintenance and support of services; defined criteria that defined service department and its usage; evaluate all potential projects to assess profit and loss; manage the quality review process for all projects; and resolve any concerns and issues of customers or management.

    • Cambodia
    • Personal Care Product Manufacturing
    • Floor Manager
      • Sep 1996 - Jun 2000

      Responsible for managing a staff of 15 people; supported the workforce by informing and educating them about the business and changes and acted as a liaison between customers and management; lead, train and motivate team, ensuring outstanding customer service and strong visual merchandising actions; demonstrated skills in recruiting, selecting and developing people; monitored the shipping and receiving product, inventory controls, ordered merchandise and supplies. Communicated with Vendors and Corporate staff; supervised the sales, merchandising, and upkeep of store.

    • Assistant Manager
      • Jan 1995 - Sep 1996

      Managed a staff of 15 people; identified current and future customer requirements by establishing rapport with customers and other people in a position to understand service requirements; formulated pricing policies by reviewing merchandising activities; authorized clearance sales; determined marketing strategy changes by reviewing operating and financial statements and departmental sales; maintained professional and technical knowledge by attending workshops; completed store operational requirements by scheduling and assigning employees.

Education

  • Northwood university
    Bachelor's degree, Computer Science and Business Management
    1989 - 1994

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