Christopher Leggett
Senior Technical Program Manager at Sleep Number LABS- Claim this Profile
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Topline Score
Bio
LinkedIn User
Chris is a hard-working individual and almost so to a fault. He is an overachiever with positive energy and is exceptional at managing multiple projects and people under pressure. I am impressed that he can do everything with a smile on his face at the same time. Chris has also cultivated new business opportunities in healthcare and partnerships that have helped the business grow. Apart from his individual deliverables, Chris is very generous as he devotes his time, his knowledge, and experiences to those that seek it. Overall he has been a great colleague, mentor and friend and many others at Scale will say the same.
LinkedIn User
I had the chance to work with Chris while he was helping manage the project to establish the Global Skyroam and CURO launch contract delivery as part of IT expansion and customer service and sales expansion project. I had to say Chris was highly professional and engaged our team well. He helped to provide clarity and context to all of our teams here in Manila to guide the day to day operations. He celebrated wins and successful launch with us and helped to make us all feel a part of the team and family. Chris really was great with the team and definitely set everyone up for success. I would definitely recommend Chris for any role, but he really is very knowledgeable in project management as well as operations, customer service and IT! His plans were always clearly communicated and crystal clear. Timelines were realistic, and the fact that things were organized helped the teams stick to the objectives and definitely deliver the results.
LinkedIn User
Chris is a hard-working individual and almost so to a fault. He is an overachiever with positive energy and is exceptional at managing multiple projects and people under pressure. I am impressed that he can do everything with a smile on his face at the same time. Chris has also cultivated new business opportunities in healthcare and partnerships that have helped the business grow. Apart from his individual deliverables, Chris is very generous as he devotes his time, his knowledge, and experiences to those that seek it. Overall he has been a great colleague, mentor and friend and many others at Scale will say the same.
LinkedIn User
I had the chance to work with Chris while he was helping manage the project to establish the Global Skyroam and CURO launch contract delivery as part of IT expansion and customer service and sales expansion project. I had to say Chris was highly professional and engaged our team well. He helped to provide clarity and context to all of our teams here in Manila to guide the day to day operations. He celebrated wins and successful launch with us and helped to make us all feel a part of the team and family. Chris really was great with the team and definitely set everyone up for success. I would definitely recommend Chris for any role, but he really is very knowledgeable in project management as well as operations, customer service and IT! His plans were always clearly communicated and crystal clear. Timelines were realistic, and the fact that things were organized helped the teams stick to the objectives and definitely deliver the results.
LinkedIn User
Chris is a hard-working individual and almost so to a fault. He is an overachiever with positive energy and is exceptional at managing multiple projects and people under pressure. I am impressed that he can do everything with a smile on his face at the same time. Chris has also cultivated new business opportunities in healthcare and partnerships that have helped the business grow. Apart from his individual deliverables, Chris is very generous as he devotes his time, his knowledge, and experiences to those that seek it. Overall he has been a great colleague, mentor and friend and many others at Scale will say the same.
LinkedIn User
I had the chance to work with Chris while he was helping manage the project to establish the Global Skyroam and CURO launch contract delivery as part of IT expansion and customer service and sales expansion project. I had to say Chris was highly professional and engaged our team well. He helped to provide clarity and context to all of our teams here in Manila to guide the day to day operations. He celebrated wins and successful launch with us and helped to make us all feel a part of the team and family. Chris really was great with the team and definitely set everyone up for success. I would definitely recommend Chris for any role, but he really is very knowledgeable in project management as well as operations, customer service and IT! His plans were always clearly communicated and crystal clear. Timelines were realistic, and the fact that things were organized helped the teams stick to the objectives and definitely deliver the results.
LinkedIn User
Chris is a hard-working individual and almost so to a fault. He is an overachiever with positive energy and is exceptional at managing multiple projects and people under pressure. I am impressed that he can do everything with a smile on his face at the same time. Chris has also cultivated new business opportunities in healthcare and partnerships that have helped the business grow. Apart from his individual deliverables, Chris is very generous as he devotes his time, his knowledge, and experiences to those that seek it. Overall he has been a great colleague, mentor and friend and many others at Scale will say the same.
LinkedIn User
I had the chance to work with Chris while he was helping manage the project to establish the Global Skyroam and CURO launch contract delivery as part of IT expansion and customer service and sales expansion project. I had to say Chris was highly professional and engaged our team well. He helped to provide clarity and context to all of our teams here in Manila to guide the day to day operations. He celebrated wins and successful launch with us and helped to make us all feel a part of the team and family. Chris really was great with the team and definitely set everyone up for success. I would definitely recommend Chris for any role, but he really is very knowledgeable in project management as well as operations, customer service and IT! His plans were always clearly communicated and crystal clear. Timelines were realistic, and the fact that things were organized helped the teams stick to the objectives and definitely deliver the results.
Credentials
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Project Management Professional (PMP)
Project Management InstituteMar, 2019- Nov, 2024 -
PMI Agile Certified Practitioner (PMI-ACP)
Project Management InstituteOct, 2019- Nov, 2024
Experience
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Sleep Number LABS
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Senior Technical Program Manager
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Aug 2021 - Present
- Work with teams on a program management level as well as a technical basis to provide hands on thought partnership to engineering teams to catalyze end-to-end delivery of technical initiatives and strategic projects. - Drive commercialization of health/wellness and new biometrics capabilities. Support new product introduction of new consumer facing features and experiences. - Advance strategic programs to further Sleep Number's scientific, research, health and AI/ML capabilities. - Support management of the TPM team and TPM organization within the engineering organization at Sleep Number Labs. - Lead Technical Program Management of mobile consumer app and software product launches. Drive consumer mobile apps, cloud and software releases through all phases of the software development lifecycle. - Program management of cloud, dev ops and data programs to support high value initiatives and successful software release. Show less
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Meta
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United States
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Software Development
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700 & Above Employee
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Project & Technical Program Management
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Oct 2019 - Aug 2021
- Technical program and project management of engineering, technical, research, and high value commercial initiatives. - Manage research workstreams to ensure research aims are met and ensure projects, goals and dependencies tracked. - Technical, engineering and program management of the data collection tooling, hardware and software program to support Meta's 2D and 3D maps and geospatial data initiatives. - Serve as an individual contributor to deliver data reports, analytics dashboards, business insights and reports based on critical business and KPI/performance data for significant high-value strategic projects. - Managed multiple research programs in physics computing and spatial computing divisions. Utilized program management frameworks and approaches to structure delivery of new scientific and engineering capabilities into enterprise level business capabilities. - Facilitate and guide development of roadmap, strategies for various programs. - Support teams to select and tailor and implement both agile and traditional approaches and techniques. Show less
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Scale AI
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United States
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Software Development
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700 & Above Employee
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Project and Program Management
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Oct 2018 - Sep 2019
- Developed frameworks to manage AI data projects --enabling teams to deliver projects with exceptional quality. Crafting efficient and tactical delivery environments to promote planning and orchestration of project work. - Work with cross-functional and engineering teams to provide input to tooling development, business processes, data dictionaries and shape project data/project data architecture . - Built and maintained program management plans to help teams navigate delivery of 50+ AI projects. - Developed risk and quality reporting metrics and management plans for large, critical projects. - Applied Six Sigma and quality management tools and techniques to help reduce and eliminate errors in work processes-- helping to significantly reduce the median error rates for key projects. Show less
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SIMO
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United States
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Wireless Services
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1 - 100 Employee
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Global IT Project Manager / Data Protection Officer
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Dec 2017 - Oct 2018
● Manage distributed, global engineering project teams in the implementation of CRM, ERP and data visualization systems. Implement business intelligence dashboards and Microsoft Dynamics cloud platform to integrate disparate IT and data systems. ● Maintain detailed project plans and reports in Microsoft Project. Use MSProject and other software systems to develop and maintain cost, earned value, and resource reports. Use critical-path method analysis to analyze and plan project schedules.● Lead and plan international video and scrum meetings and engage cross-functional stakeholders.● Provide project direction and management to global IT and technology projects and initiatives. ● Direct project activities, governance, oversight, scope, economics and resourcing across multiple projects and work streams. ● Support technical teams by providing portfolio-level context, project leadership and documentation to guide execution and implementation of projects. Facilitate make vs. buy analysis and leverage Delphi technique to make decisions about how to staff and execute development projects.● Direct and organize GDPR compliance program and provide oversight of compliance exercises and activities. Supervise and manage data security and GDPR program. ● Manage data science and IT infrastructure expansion and development projects as well as CRM/ERP development projects. ● Microsoft project and adding value to teams through implementation of PM methodologies and techniques.● Participate in talent acquisition and team development/growth. ● Developed data loss prevention strategies and IT security policies and framework. ● Maintain detailed project plans and reports. Experience with managing global, distributed, cross-functional teams. Show less
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Global Customer Care Project Manager
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Jan 2017 - Nov 2017
● Helped to scale, train and develop global care teams and foster business innovation.● Grew the customer care team from a small group of team members to a large, international team between December 2017 and March 2018 and prepared the department for ongoing growth. ● Assessed and screened vendors using rigorous selection criteria. Provided procurement oversight and management, negotiating and executing contracts and serving as leading member of integration team to launch operations with vendors. Managed this distributed network of staff and business executives. ● Implemented customer success strategies and solutions. Developed data models and automated care reports delivered on schedule. ● Led weekly global meetings representing the department and reporting on departmental KPIs. Initiated strategies to drive improvements in qualitative and quantitative indicators of team performance globally. ● Facilitated enterprise planning through maintaining project management systems, IT ticketing and helpdesk tools, and providing architecture and maintenance of all internal company systems.● Automated business processes to infuse efficiencies into process that decreased staff work-time and reduced staff burnout and level of effort. ● Helped execute and install Southeast Asia call center and execute in-depth on-site staff development and training session and design assets. ●Deployed risk-reduction and planning assets into the organization with a focus on driving enterprise value and accounting for growth. ●Developed IT systems and solutions to streamline communications and global management. ● Developed strategies to drive and develop collaborative project teams.Pertinent Skills:● Zendesk, Outlook365, Sharepoint, and Exchange administration, Show less
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Technical Operations
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May 2016 - Dec 2016
● Monitored global device performance and generated weekly product defect analysis reports to operations and product teams.● Managed SIM bank support systems to diagnose and troubleshoot customers’ connectivity issues and trained staff in the use of these systems.● Helped to establish online rental model. ● Engaged in scrum meetings to plan all aspects of product launches
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PrintHuman
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San Francisco Bay Area
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Founder
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Apr 2014 - Jan 2016
● Bioprinting startup that developing bioprinting solutions ● Tracked down potential investors and new project stakeholders at industry conferences including Tissue Engineering and Regenerative Medicine International Symposium (TERMIS). ● Bioprinting Exhibitor at SpaceComExpo in Houston, TX ● Invitee to International Space Station Research and Development Conference (ISSRDC) ● Bioprinting startup that developing bioprinting solutions ● Tracked down potential investors and new project stakeholders at industry conferences including Tissue Engineering and Regenerative Medicine International Symposium (TERMIS). ● Bioprinting Exhibitor at SpaceComExpo in Houston, TX ● Invitee to International Space Station Research and Development Conference (ISSRDC)
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Wake Forest University
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United States
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Higher Education
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700 & Above Employee
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Bioprinting Researcher
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2009 - Aug 2013
Medical studies, Regenerative Medicine (research at WFIRM) Medical studies, Regenerative Medicine (research at WFIRM)
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UNC School of Medicine, Dept of Cell and Developmental Biology
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Chapel Hill, NC UNC School of Medicine
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Cell Research
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Aug 2007 - May 2008
- Funding: National Eye Institute - Lab: http://www.med.unc.edu/cellbiophysio/faculty/weiss - Faculty Mentors and References: Osawa, S., and E.R. Weiss. - Protein research - Understanding proteins that guide and help anchor proteins together - Light responsiveness - Funding: National Eye Institute - Lab: http://www.med.unc.edu/cellbiophysio/faculty/weiss - Faculty Mentors and References: Osawa, S., and E.R. Weiss. - Protein research - Understanding proteins that guide and help anchor proteins together - Light responsiveness
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University of North Carolina at Chapel Hill
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United States
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Higher Education
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700 & Above Employee
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UNC Chapel Hill
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2004 - 2008
- Mildred Mayo Grant Recipient, Study abroad, Vienna Austria - Studied original musical transcript documents at the Arnold Schoenberg Institute in Vienna, Austria - Awarded best music thesis in department for students graduating in class - Maintained 20. hr / week position - Phi Beta Kappa, 3.97 GPA - Mildred Mayo Grant Recipient, Study abroad, Vienna Austria - Studied original musical transcript documents at the Arnold Schoenberg Institute in Vienna, Austria - Awarded best music thesis in department for students graduating in class - Maintained 20. hr / week position - Phi Beta Kappa, 3.97 GPA
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Education
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Wake Forest University School of Medicine
MD, Medicine -
2004 - 2008
UNC Chapel Hill
BS, Music Performance, Pre-Medicine -
2017 - 2019
UC Berkeley Extension
Certificate Program in Project Management, Project Management
Community
