Experience

J. Fletcher Creamer & Son, Inc.

• United States
• Construction
• 200 - 300 Employee

• Field Apps Intern

  • May 2022 - Present

  * Create and manage projects for field employees using Microsoft PowerApps and PowerAutomate* Coordinate with multiple teams to ensure all desired features are updated and implemented

• Technical Support Co-op

  • Jan 2022 - Present

  * Installation and configuration of new Laptops, Tablets, Cell Phones, Desk Phones, etc. Maintain equipment andcoordinate any required repairs* Provide help desk assistance to office and field users through ServiceNow and troubleshoot any software orhardware problems reported by users



Komar

• United States
• Apparel & Fashion
• 200 - 300 Employee

• IT Service Desk Analyst Co-op

  • Jan 2021 - Aug 2021

  * Provide first line support for any information technology issues on Windows, Mac, and Mobile using the Deskpro Ticketing System and GoToAssist/Apple Remote Desktop * Assist in the construction, repair, and set up of computer hardware * Provide first line support for any information technology issues on Windows, Mac, and Mobile using the Deskpro Ticketing System and GoToAssist/Apple Remote Desktop * Assist in the construction, repair, and set up of computer hardware



Realty Operations Group

• United States
• Real Estate
• 1 - 100 Employee

• Information Technology Service Desk

  • Jan 2020 - Aug 2020

  A full time internship from January - May, Part time from July - August. Worked in ServiceNow to process IT support tickets and take direct IT support calls. Maintained IT equipment and computers throughout the company. A full time internship from January - May, Part time from July - August. Worked in ServiceNow to process IT support tickets and take direct IT support calls. Maintained IT equipment and computers throughout the company.



Dairy Queen

• United States
• Food and Beverage Services
• 700 & Above Employee

• Hospitality Staff

  • Jul 2016 - Aug 2018

  High School Job, worked 30 hours a week in the summer, 20 during school. High School Job, worked 30 hours a week in the summer, 20 during school.