Experience

ACI Learning

• San Antonio, Texas Metropolitan Area

• Computer User Support Specialist

  • Aug 2022 - Present

  • Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues • Ensured physical security & common attacks while securing the wired and wireless local network • Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts • Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues • Ensured physical security & common attacks while securing the wired and wireless local network • Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts



CommuniCare

• San Antonio, Texas, United States

• Practice Manager

  • Oct 2020 - Oct 2022

  • Direct daily clinical operations for 23 personnel including 14 medical assistants, 1 LVN, 6 providers, 2 front desk clerks • Serve as customer service advocate, screening, analyzing, and monitoring daily operations and personnel records for medical team. • Coordinate and implement education and training modules for diverse group of 23 staff, secure and maintain all records • Manage of all business activities and resources throughout the practice, including creation, implementation,… Show more • Direct daily clinical operations for 23 personnel including 14 medical assistants, 1 LVN, 6 providers, 2 front desk clerks • Serve as customer service advocate, screening, analyzing, and monitoring daily operations and personnel records for medical team. • Coordinate and implement education and training modules for diverse group of 23 staff, secure and maintain all records • Manage of all business activities and resources throughout the practice, including creation, implementation, and results in facilitation of all clinic site functions to maximize efficiencies and maintain budget controls. This includes the constant oversight of department financials, human resources, inventory management, quality assurance and control, patient satisfaction and compliance monitoring. Ensure assigned clinical teams achieve a 90 percentile or higher in meeting productivity goals. • Manage of front and back-office staff including work allocation, staffing coverage, and problem resolution; monitor staff's time and attendance; evaluate performance and make recommendations for personnel actions; ensure staff achieves peak productivity and performance. Ensure training and adherence of clinic staff to policies, procedures, and, standards; coordinates in-service training, continuing education, orientation, competency reviews, and other related training functions • Oversee and guide efficient patient flow from entry to dismissal and monitor patient outcomes. Ensure accuracy and quality control of administrative and clinical operations. Direct, organize and formulate weekly, monthly, and/or annual clinic performance reports associated with practice operations Show less • Direct daily clinical operations for 23 personnel including 14 medical assistants, 1 LVN, 6 providers, 2 front desk clerks • Serve as customer service advocate, screening, analyzing, and monitoring daily operations and personnel records for medical team. • Coordinate and implement education and training modules for diverse group of 23 staff, secure and maintain all records • Manage of all business activities and resources throughout the practice, including creation, implementation,… Show more • Direct daily clinical operations for 23 personnel including 14 medical assistants, 1 LVN, 6 providers, 2 front desk clerks • Serve as customer service advocate, screening, analyzing, and monitoring daily operations and personnel records for medical team. • Coordinate and implement education and training modules for diverse group of 23 staff, secure and maintain all records • Manage of all business activities and resources throughout the practice, including creation, implementation, and results in facilitation of all clinic site functions to maximize efficiencies and maintain budget controls. This includes the constant oversight of department financials, human resources, inventory management, quality assurance and control, patient satisfaction and compliance monitoring. Ensure assigned clinical teams achieve a 90 percentile or higher in meeting productivity goals. • Manage of front and back-office staff including work allocation, staffing coverage, and problem resolution; monitor staff's time and attendance; evaluate performance and make recommendations for personnel actions; ensure staff achieves peak productivity and performance. Ensure training and adherence of clinic staff to policies, procedures, and, standards; coordinates in-service training, continuing education, orientation, competency reviews, and other related training functions • Oversee and guide efficient patient flow from entry to dismissal and monitor patient outcomes. Ensure accuracy and quality control of administrative and clinical operations. Direct, organize and formulate weekly, monthly, and/or annual clinic performance reports associated with practice operations Show less



U.S. Department of Veterans Affairs

• San Antonio, Texas, United States

• PURCHASING AGENT, AUDIE MURPHEY VA HOSP.

  • Aug 2019 - Oct 2020

  • Performed technical level purchasing support in accordance with FAR, VAAR, VHA, And the VISM policy to acquire patient-specific medical equipment, supplies, and services. • Submitted Acquisition Plans and Procurement packages for stock and Veteran specific needs to Network Contracting Office and uploaded quotes, bids, invoices, and consults to verify that vendor is in good standing with the government. • Verified accountability of all prosthetics expenditures in both the purchase menu… Show more • Performed technical level purchasing support in accordance with FAR, VAAR, VHA, And the VISM policy to acquire patient-specific medical equipment, supplies, and services. • Submitted Acquisition Plans and Procurement packages for stock and Veteran specific needs to Network Contracting Office and uploaded quotes, bids, invoices, and consults to verify that vendor is in good standing with the government. • Verified accountability of all prosthetics expenditures in both the purchase menu and the prosthetics program and associated all obligations to the individual Veteran • Monitors receives, tracks, interprets, and analyzes Prosthetic Consults, and prescriptions (VAF 10-2431) for items, services, and home medical equipment from physicians, therapists, medical center personnel, patients, or their representatives. • Reviews requests for completeness, comparing disability or diagnosis to equipment and/or services normally provided for the condition for which they are requested, and/or proper documentation has been provided to justify the issuance. • Ensures consults are completed and appropriately closed within guidelines and follows up on all pending consults to ensure services are rendered as quickly as possible or as indicated on the prescription/consult. Show less • Performed technical level purchasing support in accordance with FAR, VAAR, VHA, And the VISM policy to acquire patient-specific medical equipment, supplies, and services. • Submitted Acquisition Plans and Procurement packages for stock and Veteran specific needs to Network Contracting Office and uploaded quotes, bids, invoices, and consults to verify that vendor is in good standing with the government. • Verified accountability of all prosthetics expenditures in both the purchase menu… Show more • Performed technical level purchasing support in accordance with FAR, VAAR, VHA, And the VISM policy to acquire patient-specific medical equipment, supplies, and services. • Submitted Acquisition Plans and Procurement packages for stock and Veteran specific needs to Network Contracting Office and uploaded quotes, bids, invoices, and consults to verify that vendor is in good standing with the government. • Verified accountability of all prosthetics expenditures in both the purchase menu and the prosthetics program and associated all obligations to the individual Veteran • Monitors receives, tracks, interprets, and analyzes Prosthetic Consults, and prescriptions (VAF 10-2431) for items, services, and home medical equipment from physicians, therapists, medical center personnel, patients, or their representatives. • Reviews requests for completeness, comparing disability or diagnosis to equipment and/or services normally provided for the condition for which they are requested, and/or proper documentation has been provided to justify the issuance. • Ensures consults are completed and appropriately closed within guidelines and follows up on all pending consults to ensure services are rendered as quickly as possible or as indicated on the prescription/consult. Show less



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• ACQUISITIONS MEDICAL MATERIEL PURCHASER,

  • Dec 2017 - Jun 2019

• ACQUISITIONS MEDICAL MATERIEL PURCHASER,

  • Dec 2017 - Jun 2019

  • Executed GPC/BPA/emergency orders within 48-hr goal; ensured timely receipt of items for 386 supply accounts/1.7M patient visits • Reconciled GPC transactions in DMLSS & Access system daily; processes & completes all commodity contracts orders • Provides administrative support and guidance to section leadership regarding internal operations and daily transactions for hospital function • Performed daily orders & follow-ups; achieves <15-day delivery goal; reconciles transactions;… Show more • Executed GPC/BPA/emergency orders within 48-hr goal; ensured timely receipt of items for 386 supply accounts/1.7M patient visits • Reconciled GPC transactions in DMLSS & Access system daily; processes & completes all commodity contracts orders • Provides administrative support and guidance to section leadership regarding internal operations and daily transactions for hospital function • Performed daily orders & follow-ups; achieves <15-day delivery goal; reconciles transactions; supports 350K beneficiaries • Provides administrative support and guidance to section leadership regarding internal operations and daily transactions for hospital function • Ensures unit program compliance with regulations, laws, and policies for Government Purchase Card program • Identifies issue/problems with vendors and works cohesively to resolve all discrepancies • Administratively supports 41 clinics by tracking purchases, contacting customers, maintaining open communication, performing record keeping, and reporting fiscal year funding requirements

• LOGISTICS WAREHOUSE TECHNICIAN, SIGNATURE PERFORMANCE, INC

  • Oct 2016 - Dec 2017

  • Controlled prime vendor medical supplies and streamlined hospital requirements utilizing the Defense Medical Logistics database • Managed supply chain management for 4 clinics, scanned and updated stock room levels in support of critical patient care • Performed warehouse redistribution for serviceable & unserviceable medical assets • Safeguarded and rotated on-hand stock, conducted spot checks and annual inventories/managed DoD’s 1st weight-based pediatric supply chain management… Show more • Controlled prime vendor medical supplies and streamlined hospital requirements utilizing the Defense Medical Logistics database • Managed supply chain management for 4 clinics, scanned and updated stock room levels in support of critical patient care • Performed warehouse redistribution for serviceable & unserviceable medical assets • Safeguarded and rotated on-hand stock, conducted spot checks and annual inventories/managed DoD’s 1st weight-based pediatric supply chain management system; maximized Pediatric clinic storage by 75% • Revamped and relabeled shelving units, reduced distribution errors by 50% • Spearheaded operating inventory process; verified 210 items valued at $197M, provided critical supplies for 121 medical/surgical accounts, validated and identified errors



NAF

• ASSISTANT DIRECTOR OF YOUTH SPORTS ACTIVITIES

  • May 2012 - 2014

  • Assisted with development and organizing of seasonal youth sports in accordance with Air Force and local directives • Maintained and cared for equipment, supplies, sports facilities, and fields. • Coordinated with various agencies to utilize facilities, transportation, and equipment in support of youth programs • Managed safety program/ensured volunteers were trained on safety processes and training goals prior to interaction with youth • Maintained records pertaining to a sports… Show more • Assisted with development and organizing of seasonal youth sports in accordance with Air Force and local directives • Maintained and cared for equipment, supplies, sports facilities, and fields. • Coordinated with various agencies to utilize facilities, transportation, and equipment in support of youth programs • Managed safety program/ensured volunteers were trained on safety processes and training goals prior to interaction with youth • Maintained records pertaining to a sports program to include background checks, clearances, registration, training, etc. Show less • Assisted with development and organizing of seasonal youth sports in accordance with Air Force and local directives • Maintained and cared for equipment, supplies, sports facilities, and fields. • Coordinated with various agencies to utilize facilities, transportation, and equipment in support of youth programs • Managed safety program/ensured volunteers were trained on safety processes and training goals prior to interaction with youth • Maintained records pertaining to a sports… Show more • Assisted with development and organizing of seasonal youth sports in accordance with Air Force and local directives • Maintained and cared for equipment, supplies, sports facilities, and fields. • Coordinated with various agencies to utilize facilities, transportation, and equipment in support of youth programs • Managed safety program/ensured volunteers were trained on safety processes and training goals prior to interaction with youth • Maintained records pertaining to a sports program to include background checks, clearances, registration, training, etc. Show less



Boeing

• San Antonio, Texas Area

• LEAD MATERIAL MANAGEMENT ANALYST, BOEING INC

  • Jan 2009 - 2011

  • Supervised 10 logistic coordinators, created and maintained monthly work schedules, directed daily warehouse operations • Maintained and updated information systems, distributed material management information to required recipients • Coordinated and scheduled on-time delivery of $2M complex aircraft parts, tools, and commodities with established procedures • Identified and created processes for recognition of calibrated items for movement from a remote location to lab • Examined… Show more • Supervised 10 logistic coordinators, created and maintained monthly work schedules, directed daily warehouse operations • Maintained and updated information systems, distributed material management information to required recipients • Coordinated and scheduled on-time delivery of $2M complex aircraft parts, tools, and commodities with established procedures • Identified and created processes for recognition of calibrated items for movement from a remote location to lab • Examined aircraft components with records, manifests, invoices, or orders, verified accuracy of incoming/outgoing shipments • Manually computed total amounts, such as space availability, shipping, storage, and demurrage charges using a calculator or price list • Familiarized with bar coding and part movement requirements for warehouse environment and shop floor Show less • Supervised 10 logistic coordinators, created and maintained monthly work schedules, directed daily warehouse operations • Maintained and updated information systems, distributed material management information to required recipients • Coordinated and scheduled on-time delivery of $2M complex aircraft parts, tools, and commodities with established procedures • Identified and created processes for recognition of calibrated items for movement from a remote location to lab • Examined… Show more • Supervised 10 logistic coordinators, created and maintained monthly work schedules, directed daily warehouse operations • Maintained and updated information systems, distributed material management information to required recipients • Coordinated and scheduled on-time delivery of $2M complex aircraft parts, tools, and commodities with established procedures • Identified and created processes for recognition of calibrated items for movement from a remote location to lab • Examined aircraft components with records, manifests, invoices, or orders, verified accuracy of incoming/outgoing shipments • Manually computed total amounts, such as space availability, shipping, storage, and demurrage charges using a calculator or price list • Familiarized with bar coding and part movement requirements for warehouse environment and shop floor Show less