Experience

Jacksons Food Stores

• United States
• Retail
• 400 - 500 Employee

• IT Technician

  • Jan 2016 - Present



Sophrona Solutions, Inc.

• United States
• Information Technology & Services
• 1 - 100 Employee

• IT Technician

  • Oct 2014 - Oct 2015

  Help desk primary contact and system administrator for the company Help desk primary contact and system administrator for the company



SUPERVALU

• United States
• Wholesale
• 700 & Above Employee

• IT Helpdesk

  • Nov 2011 - Oct 2014

  level 1 technical Analyst assisting employees with Windows XP to Windows 7 systems, Office 07 to 2010, Cisco networking, Windows server 2000 to 2008, Unix Solaris, SQL databases, iOS, and NCR POS systems level 1 technical Analyst assisting employees with Windows XP to Windows 7 systems, Office 07 to 2010, Cisco networking, Windows server 2000 to 2008, Unix Solaris, SQL databases, iOS, and NCR POS systems



RJM COMPUTERS

• United States
• Computer Hardware Manufacturing

• Service Desk Manager

  • Apr 2008 - Jun 2011

  Responsibilities included PC troubleshooting hardware and software, networking issues, virus and spyware removal, experience with Windows 2000 to Windows 7, Windows server 2000 to 2003, building of custom PC and servers for customers and in field work on our calls to local small businesses Responsibilities included PC troubleshooting hardware and software, networking issues, virus and spyware removal, experience with Windows 2000 to Windows 7, Windows server 2000 to 2003, building of custom PC and servers for customers and in field work on our calls to local small businesses