Christopher J.
VoIP Technician / Junior Linux Administrator at Alpha Delta, Inc.- Claim this Profile
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Spanish Full professional proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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A+
CompTIAFeb, 2012- Sep, 2024 -
Network+
CompTIAAug, 2013- Sep, 2024
Experience
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Alpha Delta, Inc.
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Telecommunications
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1 - 100 Employee
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VoIP Technician / Junior Linux Administrator
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Aug 2013 - Present
Configure and install VoIP office phone systems for small-medium businesses including the creation of VXML auto attendants, troubleshoot network problems, and provide post-install help desk support. Common equipment vendors include Epygi, Netgear, Snom, Cisco, EnGenius, and PhyBridge. Some Linux server administration is performed in CentOS and Debian for Nagios, OTRS, OMV, and OwnCloud applications. Configure and install VoIP office phone systems for small-medium businesses including the creation of VXML auto attendants, troubleshoot network problems, and provide post-install help desk support. Common equipment vendors include Epygi, Netgear, Snom, Cisco, EnGenius, and PhyBridge. Some Linux server administration is performed in CentOS and Debian for Nagios, OTRS, OMV, and OwnCloud applications.
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Friends of the Boston Harbor Islands
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United States
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Non-profit Organizations
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Volunteer
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May 2013 - Sep 2013
Working summer weekends for the Boston Harbor Alliance cutting back invasive plants, assisting visitors, and cleaning the beaches and camp sites. Working summer weekends for the Boston Harbor Alliance cutting back invasive plants, assisting visitors, and cleaning the beaches and camp sites.
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Geeks in Minutes
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United States
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Computer and Network Security
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1 - 100 Employee
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Lead Technician
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Jun 2012 - Jul 2013
Diagnosing/fixing a variety of digital devices; in charge of technical support and scheduling; on-site and remote assistance including video surveillance, POS, proprietary server/client software, and small business network installation/configuration; providing support and services for software or hardware problems; focus on PCs, Macs (laptops, desktops), tablets, smartphones, and gaming consoles. Diagnosing/fixing a variety of digital devices; in charge of technical support and scheduling; on-site and remote assistance including video surveillance, POS, proprietary server/client software, and small business network installation/configuration; providing support and services for software or hardware problems; focus on PCs, Macs (laptops, desktops), tablets, smartphones, and gaming consoles.
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Friends of the Boston Harbor Island
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United States
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Non-profit Organizations
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Volunteer
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May 2012 - Sep 2012
Working summer weekends for the Boston Harbor Alliance cutting back invasive plants, assisting visitors, and cleaning the beaches and camp sites. Working summer weekends for the Boston Harbor Alliance cutting back invasive plants, assisting visitors, and cleaning the beaches and camp sites.
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Computer Technician
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May 2010 - Jul 2012
Set up home desktop systems and workstations, repaired PCs and performed virus removal, configured Windows workgroup networks, backed up data and reinstalled operating systems; built custom desktop units; replaced computer hardware component; serviced peripherals. Set up home desktop systems and workstations, repaired PCs and performed virus removal, configured Windows workgroup networks, backed up data and reinstalled operating systems; built custom desktop units; replaced computer hardware component; serviced peripherals.
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1-800-GOT-JUNK?
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Canada
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Consumer Services
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700 & Above Employee
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Team Leader
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Aug 2011 - Mar 2012
Junk removal; driving 2.5-ton truck to appointments, planning routes, confirming/creating appointments with customers, selling services, recycling reusable materials such as e-scrap (obsolete computers and electronic devices). Junk removal; driving 2.5-ton truck to appointments, planning routes, confirming/creating appointments with customers, selling services, recycling reusable materials such as e-scrap (obsolete computers and electronic devices).
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Cavicchio Green Houses, Inc
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United States
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Wholesale
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1 - 100 Employee
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Inventory Specialist
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Apr 2010 - Jul 2011
Responsible for scanning, receiving, inventory, maintenance, and loading of live plant material; operated fork lifts, loaders, and tractors; arranged horticultural and nursery displays; attended to business customers by answering questions and scanning purchases; engaged in Spanish to interface with non-english-speaking customers and employees, and to translate for managers. Responsible for scanning, receiving, inventory, maintenance, and loading of live plant material; operated fork lifts, loaders, and tractors; arranged horticultural and nursery displays; attended to business customers by answering questions and scanning purchases; engaged in Spanish to interface with non-english-speaking customers and employees, and to translate for managers.
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Aaron's Transport
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United States
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Route Coordinator
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Jan 2010 - Apr 2010
Maintained passenger vehicle issued and kept records; used radio to stay in contact with the main office at all times; ensured proper safety protocols, including chair tie-downs and special considerations for patients with needs; planned routes and drove a company van with chair lift to shuttle elderly people and patients with disabilities to and from their daily activities and appointments. Maintained passenger vehicle issued and kept records; used radio to stay in contact with the main office at all times; ensured proper safety protocols, including chair tie-downs and special considerations for patients with needs; planned routes and drove a company van with chair lift to shuttle elderly people and patients with disabilities to and from their daily activities and appointments.
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Brookstone
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United States
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Retail
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500 - 600 Employee
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Sales Associate
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May 2009 - Jan 2010
Retail operation: rang in purchases and took returns, sold/demonstrated product, stocked front and rear inventory, reorganized remote storage, handled customer questions and complaints. Retail operation: rang in purchases and took returns, sold/demonstrated product, stocked front and rear inventory, reorganized remote storage, handled customer questions and complaints.
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US Army
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United States
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Law Enforcement
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1 - 100 Employee
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Black Hawk Helicopter Repairer (15T)
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Mar 2007 - Mar 2009
Performed maintenance checks on aircraft, replaced sensitive components, documented all actions taken, monitored logs, and tracked company tools; performed technical tasks such as generator replacements, avionics installation, and blade care. Performed maintenance checks on aircraft, replaced sensitive components, documented all actions taken, monitored logs, and tracked company tools; performed technical tasks such as generator replacements, avionics installation, and blade care.
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Education
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2002 - 2003
Quincy College
N/A, Computer Science
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