Experience

American College of Surgeons

• United States
• Non-profit Organizations
• 400 - 500 Employee

• Senior Manager of Data and Report Operations

  • Jan 2022 - Present

• Manager of Data and Report Operations

  • Jul 2017 - Jan 2022

• Manager of Analytic Product Development

  • Jul 2016 - Jul 2017

  • Managed the development and maintenance of analytic products as the primary liaison between clinical, operational, and statistical teams for the generation of semi-annual risk-adjusted reports benchmarking hospital performance across four product lines• Designed, implemented, and updated two homegrown interactive reporting software products, with functional customizations by product line, which increase client capacity to identify issues with clinical care or data quality and thus enact organizational change• Coordinated the strategic direction of product development with executive leadership, and ensuring that product goals are consistently defined and pursued with a coherent approach• Leveraged customer input, obtained through multiple feedback structures, to create user-focused education plans for existing product features or updating products as required to meet user needs• Designed and maintained requirements documents associated with the development of new program initiatives extending into untapped markets• Conducted quality assurance for flagship products to validate consistency of reporting metrics and structures across time and in accordance with statistical analysis plans (SAPs) and standard operating procedures (SOPs)• Directly managed a data analyst, and co-lead a team of statisticians, to achieve the objectives as outlined above, and to grow the program to over 700 hospital participants, including over 5000 individual users, across five product lines Show less

• Technical Analyst

  • Aug 2012 - Jun 2016

  • Worked with technical vendor to define appropriate data transmission and aggregation practices consistent with internal analytic requirements• Served as the primary front-line educator for internal staff and hospital contacts (registry staff, clinical staff, and administrative staff) with regards to interpreting the results presented through analytic products and implementing organizational change based upon risk-adjusted feedback • Lead team on a project to move a largely manual process for reporting on hospital adherence to regulatory standards into a functional database with both a client-facing and administrative web portal, and an associated web-based data entry processes for adherence review visits• Part of technical team which helped grow the program from ~150 hospitals within a single product line to 330 confirmed (and 200 piloted) hospitals across three major product lines Show less



American College of Surgeons

• United States
• Non-profit Organizations
• 400 - 500 Employee

• Trauma Quality Improvement Program (TQIP) Coordinator

  • Oct 2009 - Jul 2011

  • Performed extensive data quality analysis and data drilldown for participating hospitals • Collaboratively created and distributed annual risk-adjusted benchmark and data quality reports for participating centers• Designed and implemented a new administrative system for managing the growth and development of a new program• Supervised the creation of an online distance training module, and managed web content and rights for all participants

• National Trauma Data Bank (NTDB) Coordinator

  • Sep 2008 - Oct 2009

  • Managed annual data submissions for 500+ hospitals• Generated annual descriptive report for publication• Analyzed data, housed in 3,000,000+ record relational database, for independent researchers and government agencies