Developer / Programmer II

• Aug 2023 - Present

Sr. Quality Analyst (Scrum Master)

• Jul 2022 - Jun 2023

Sr. Quality Analyst with the role of Scrum Master for the team.In this role I retain most prior responsibilities with some additional emphases on being the Scrum Master for the team.Facilitate Agile ceremonies.Organize our work in JiraDevelop the Jira Advanced Roadmap for Tracking effort and forecasting what the plan looks likeCoordinate testing and impediments with external teamsHelp address blockers for the Dev TeamBring attention to areas of the process not in alignment with aigile practices or about to breach an SLA Show less

Programming Analyst

• Apr 2019 - Jul 2022

In this role I followed GxP and BECS requirements for software development of a Medical Device. Investigated defects using Debug to find the root cause of a problem and determine potential code fix.Investigated reported complaints for the software not meeting design requirementsUpdated and reviewed design specification documentsPerformed Verification testing ensuring the developed feature meats design requirements.Developed SQL Stored Procedures to generate a query set for reportsDeveloped SSRS reportsInstall and deploy new application and configuration updates. Show less

Technical Analyst

• Jul 2013 - Apr 2019

Support Software and technology used in BioLife Plasma centers.Answered phone callslogged tickets in TrackWise and resolved issueInvestigated issues to see if they were potentially complaintsWrote SQL Queries to investigate issues.Supported servers and databases

Master Plasma Center Tech

• Jul 2011 - Jul 2013

Worked in a BioLife Plasma Center. Started as a Medical Historian collecting vitals and logging them into the Donation System. Through Phlebotomy and Sample Prep (Lab) learning all areas of the donation process and how to use the system. Then transferred to the Help Desk as a Technical Analyst.