Experience

MODA MOVING SERVICES LLC

• United States
• Freight and Package Transportation
• 1 - 100 Employee

• REMOTE SALES

  • Jul 2022 - Present

  Moda Moving / Neighbors Relocation Services Western Top 10 Agencies of North American Van LinesJuly 2022 - Current• Foster relationships with industry related businesses to develop leads and bookings in a remote sales environment. • Manage incoming and outgoing calls to estimate and book local/Intrastate and Interstate moves between the two companies in Seattle WA and Portland OR.• Bookings for interstate travel as an agency of North American Van Lines, collect deposits and register moves for transportation.• Operations Support for my previous position during my transition into sales. Show less

• Senior Operations Manager

  • Apr 2016 - Jul 2022

  Moda Moving Services Western Top 10 Agency of North American Van LinesApril 2016 – July 2022• Opened the Oregon office location for Seattle based moving company, ModaMoving Services, and grew the Oregon location into the Top 10 agency statuswith North American Van Lines (NAVL) within 5 years.• Responsible for all aspects of management for the Oregon office location,including payroll, hiring, training, move scheduling, dispatching crews, and termination of employees.• Fleet management: maintenance and repairs to keep within DOT laws.• Warehouse storage management – Over 330 storage vaults.• Client conflict resolution and customer service.• Purchasing: Truck, office and crew supplies.• Advise sales team on best practice for setting up moves based on tariff, size of team, trucks and specialty tools required, etc. • Occasional in-home surveys/estimates and calling leads to support sales during industry busy months. Show less



NORM HILL AVIATION LLC

• United States
• 1 - 100 Employee

• Marketing Business Development Manager

  • Aug 2013 - Dec 2015

  Norm Hill Aviation (Gulfstream Jets) | Aug 2013 – Dec 2015 • Responsible for sales of Gulfstream jet aircraft parts and maintenance, managing incoming and outgoing sales calls, negotiation of price and terms for parts and maintenance. • Assisted with dismantling, categorizing and stocking aircraft parts as well as maintaining the parts database. • Designed and built 7 websites for NHA and various groups in California City, CA. • Designed collateral, advertising, and promotional materials for each organization. Responsible for maintenance and upgrades to websites. Show less



AccessMetropolis

• Marketing Business Development Manager

  • Oct 2006 - Jul 2013

  • Screened movies in the Portland Metro Area before nationwide release. • Coordinated and promoted themed movie events at area locations • Built and maintained promotional website to contact list of over 5000 movie fans. • Worked in conjunction with Janet Wainwright Public Relations, Terry Hines and Allied Global Marketing. • Active marketing and giveaways of official merchandise at screenings of 250-500 attendees. • Built business from the ground up with two additional managing members. Show less



Briggs Ranch Grand Vacation Club

• Director of Marketing Operations

  • Nov 2004 - Oct 2007

  • Designed and implemented procedures establishing a 75-seat call center for timeshare and vacation sales for a $600 million resort development in San Antonio, Texas. • Responsible for marketing operations and budgeting, administrative oversite. • Oversaw the recruiting, training, scripting, and scheduling of call center personnel. • Performed contract negotiations for hotel blocks and premiums (gift giveaways i.e.: Visa Cards, TVs, Event and Park Tickets etc.) • Accountable for resolving customer service issues with appropriate resolution for the clients and the company. • Responsible for managing telemarketing staff to consistently schedule over 150 timeshare tours per week. resulting in average weekly revenues of over $250,000. Show less