Christopher Hess
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Topline Score
Bio
Experience
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Trader Joe's
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United States
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Retail
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700 & Above Employee
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Mate
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Mar 2022 - Present
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Barnes & Noble Education, Inc.
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United States
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Higher Education
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300 - 400 Employee
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Assistant Store Manager
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Jul 2017 - Mar 2022
Networking and Brand Representation:-Develop relationships with various departments on campus in order to bring about new financial and educational strategies that benefit Drexel, the business, and most importantly, the students.Sales and Financial Management:-Track sales goals on a bi-daily basis to ensure the business meets budget.-Develop and maintain payroll and scheduling for 30+ employees (40+ during busy season).Operations Management:-Travel around the country to open and support new store locations and ensure that business standards are met.Employee Training, Hiring and Professional Development:-Work 1:1 with all department managers to ensure business goals are met each day, while also guiding them in professional goal setting to encourage professional growth.-Recruit and train all new employees, and act as the on-site HR representative.
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Textbook Manager
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Jun 2014 - Jul 2017
Program Development and Implementation:-Created a new “Textbook Timeline” for use of the business to ensure all Quarter school locations are on-track to complete responsibilities towards successfully running a textbook department.Rare Material Procurement:-Developed and maintained business relationships with overseas publishing clients to procure rare books for use in the university. Client Correspondence:-Point of contact for all departments across the university in regards to their course material needs. -Researched cost prohibitive materials and offered alternatives with identical content to reduce fees for their students.
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Bookseller/Supervisor
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Feb 2009 - Jun 2014
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Education
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Temple University
Germanic Languages, Literatures, and Linguistics