Experience

Jane's Cannabis Shop

• Canada
• Retail
• 1 - 100 Employee

• Assistant to the Manager / Product Specialist

  • Aug 2020 - Present

  -Worked extensively with Cova POS System and CovaHub, from day to day customer order interactions to creating Skus and POs, doing inventory adjustments and more.- Conduct Daily Inventory Counts and help report findings to AGCO-Worked Extensively with Dutchie, the online ordering platform. Dealing with customer issues and investigating errors in the system, working with dutchie to solve them.-Helped with purchases of cannabis, Researching new and upcoming Skus on the market as well as using sales sheets to see trends in all products available on the OCS and recommending purchases based on my findings.- Obtained and put together Information about new Products in store and on the Market, made it accessible to the bud tenders , managment and ownership to ensure the entire team was up to date about all products in store and all items were up to date on the shelves.-Helped Reach out to LPs to help grow and teach bud tenders about Product Specific to that company and to help educate customers on specific Brands/Lps.-Responsible for Helping receive Cannabis Product and ensuring all inventory was received properly. Ensuring backroom procedure are being followed to solidify the sorting system so Product pickers could pick items more accurately and efficiently-Dealing with customer interactions and doing anything within my authority to ensure all customers leave happy and satisfied.-Training staff on operation procedures and our POS systems. Ensuring all staff know how to properly navigate Cova and know how to fix or when to ask for help to fix errors that would affect inventory.- Assisted with reporting Shipment Issues and returns / destruction To AGCO-Helped Set up Store events with LPs to help add value to the customer visits to retain customers and help spread information and education about the cannabis industry and specific brands.-Helped make and place accessory orders aswell as reciveing them and assiting in creating and filling POs.