Christopher Gernand
Retired Asst. Director Dining Services at The Admiral at the Lake- Claim this Profile
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Bio
Experience
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The Admiral at the Lake
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Retired Asst. Director Dining Services
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Dec 2018 - Present
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Dining/Catering Manager
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Dec 2012 - Present
Experienced dining services executive with over 8 years focused in senior-living market. Certified Dietary Manager through the ANFP. Food and operations oversight of 36 bed skilled, 17 bed memory, 39 bed assisted living, and 250 independent living facility. Responsible for all clinical dietary functions. Culinary staff of 40+ full & part time. Experienced dining services executive with over 8 years focused in senior-living market. Certified Dietary Manager through the ANFP. Food and operations oversight of 36 bed skilled, 17 bed memory, 39 bed assisted living, and 250 independent living facility. Responsible for all clinical dietary functions. Culinary staff of 40+ full & part time.
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General Manager
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Sep 2009 - Jul 2012
Managed transition to contract operation, implementing new programs & policies including culinary, marketing, purchasing,regulatory and quality improvement receiving division recognition for achievement. Designed & implemented custom resident flex-dining program improving customer/client satisfaction scores by 15-20%. Improved resident participation in retail/resident deli operation by 40%. Managed all operations w/ staff of 50 (17.5 FTE) exceeding financial goals. Collaborated with other departments to improve staff productivity/satisfaction and organization goals. Show less
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Dining Services Director
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Mar 2008 - Sep 2009
Managed and revised all phases of self-op dining program in IL and AL community including new POS, food production & purchasing systems, exceeding financial goals. Implemented staff reorganization, improving productivity by 15%. Revised culinary program, increasing scratch/on-site preparation to 85% of total menu. Managed and revised all phases of self-op dining program in IL and AL community including new POS, food production & purchasing systems, exceeding financial goals. Implemented staff reorganization, improving productivity by 15%. Revised culinary program, increasing scratch/on-site preparation to 85% of total menu.
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ARAMARK Business Dining Services
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Greater Chicago Area
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Dining Services Director
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1980 - 2008
Progressive operations management responsibilities at premier accounts. Supervision of staff of up to 25 including recruitment, performance evaluation, productivity, customer service & food production training. Financial management in both subsidized and P/L operations, including transitions from subsidy to P/L for $.5 - $1.5M volume. Design & implementation of customized retail & catering operations. Successful implementation of new corporate operations initiatives. Participation in facility design and program revisions. Show less
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Education
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DePaul University
Marketing/Marketing Management, General -
The College of William and Mary
Political Science and Government