Experience

John Howard Association of Illinois

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Prison Communications Manager

  • Jun 2022 - Present

  Manage all communications coming into the organization from individuals currently incarcerated, family members with incarcerated family members, and prisoner advocates. Create quarterly reports that detail communications data received by the organization. Attend prison visits to monitor conditions and interview incarcerated individuals about their experiences. Supervise and manage interns and volunteers, promoting awareness and education on prison reform. Manage all communications coming into the organization from individuals currently incarcerated, family members with incarcerated family members, and prisoner advocates. Create quarterly reports that detail communications data received by the organization. Attend prison visits to monitor conditions and interview incarcerated individuals about their experiences. Supervise and manage interns and volunteers, promoting awareness and education on prison reform.



Latino Policy Forum

• United States
• Public Policy Offices
• 1 - 100 Employee

• Housing Specialist

  • Oct 2021 - Jul 2022



Heartland Alliance

• United States
• Non-profit Organizations
• 700 & Above Employee

• Community Outreach Coordinator

  • Jan 2022 - Jun 2022

  Community-based outreach that targets individuals in the south side of Chicago that are victims or perpetrators of gun violence. Rely on data from the Urban Labs Risk Assessment to identify and subsequently connect individuals with outreach workers. Community-based outreach that targets individuals in the south side of Chicago that are victims or perpetrators of gun violence. Rely on data from the Urban Labs Risk Assessment to identify and subsequently connect individuals with outreach workers.



Eviction Defense Collaborative, Inc.

• United States
• Legal Services
• 1 - 100 Employee

• Shelter Resident Advocate

  • Jan 2020 - Aug 2021

  Manage intake and file incident reports for homeless shelter residents with grievances. Represent clients during informal hearings or formal arbitrations when being denied services. Apply restorative justice techniques in order to resolve issues within shelter residency. Manage intake and file incident reports for homeless shelter residents with grievances. Represent clients during informal hearings or formal arbitrations when being denied services. Apply restorative justice techniques in order to resolve issues within shelter residency.



StarVista

• United States
• Mental Health Care
• 1 - 100 Employee

• Case Manager

  • Feb 2019 - Oct 2019

  Met and scheduled meetings with families facing trauma on a weekly basis. Assessing needs of the family unit and providing support through referrals and advocacy. Create a client-centered, strength-based goal plan for families to accomplish. Met and scheduled meetings with families facing trauma on a weekly basis. Assessing needs of the family unit and providing support through referrals and advocacy. Create a client-centered, strength-based goal plan for families to accomplish.



21st Century Community Learning Centers

• United States
• Education Management
• 1 - 100 Employee

• Program Leader

  • Mar 2018 - Feb 2019

  Supervise and coordinate 20+ students of the ages 9-10 on a daily basis. Design and organize daily enrichment activities with set goals and objectives. Teach, train, and encourage children to work respectfully and courteously with each other. Supervise and coordinate 20+ students of the ages 9-10 on a daily basis. Design and organize daily enrichment activities with set goals and objectives. Teach, train, and encourage children to work respectfully and courteously with each other.



Ici Ice Cream

• United Kingdom
• Food and Beverage Services

• FOH Supervisor

  • Feb 2018 - Dec 2018

  Oversaw front of house operations and managed proper food handling procedures. Worked on daily kitchen projects and assigned projects for employees. Engaged with conflict-resolution in the workplace with customers and employees. Oversaw front of house operations and managed proper food handling procedures. Worked on daily kitchen projects and assigned projects for employees. Engaged with conflict-resolution in the workplace with customers and employees.



Berkeley Student Cooperative

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Workshift Manager

  • May 2017 - Dec 2017

  Directed and supervised weekly assignments of 100+ cooperative residents. Arranged, executed, and administered meetings with residents and other house managers. Calculated the amount of work hours and fees of each resident daily.

• Social Coordinator

  • Jan 2017 - May 2017

  Planned, organized and facilitated social events for 100+ cooperative residents. Interacted regularly with residents about community restoration projects. Coordinated and managed fund-raising events monthly.



Extended Opportunities Program and Services (EOPS)

• Greater Los Angeles Area

• Data Entry Specialist

  • Jan 2013 - Dec 2015

  Computed and maintained information of 5,000+ LACC student applicants. Planned, designed, and remodeled applications and pamphlets. Provided helpful and courteous assistance to students regarding our services daily. Computed and maintained information of 5,000+ LACC student applicants. Planned, designed, and remodeled applications and pamphlets. Provided helpful and courteous assistance to students regarding our services daily.