Experience

DiBell Group, Inc

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• SAP Instructional Designer

  • May 2023 - Present

  • SAP S/4 Hana client implementation with Fiori front end. • Participated in Systems Integration Testing (SIT), Data Conversion, and User Acceptance Testing (UAT). • Work closely with Plat Maintenance (PM) and Maintenance, Repair, and Overhaul (MRO) workstream leads to determine training requirements to create and maintain end user training presentation documentation, job aids, and simulations using ANCILE uPerform. • SAP S/4 Hana client implementation with Fiori front end. • Participated in Systems Integration Testing (SIT), Data Conversion, and User Acceptance Testing (UAT). • Work closely with Plat Maintenance (PM) and Maintenance, Repair, and Overhaul (MRO) workstream leads to determine training requirements to create and maintain end user training presentation documentation, job aids, and simulations using ANCILE uPerform.



T. Marzetti Company

• United States
• Food and Beverage Manufacturing
• 700 & Above Employee

• SAP Training Consultant

  • Apr 2021 - May 2023

  • SAP S/4 Hana client implementation with Fiori front end. • Participated in Systems Integration Testing (SIT), Data Conversion, and User Acceptance Testing (UAT). • Worked closely with process leads in multiple SAP process areas to determine training requirements to create and maintain training documentation and simulations using SAP EnableNow. • Training delivery and post go-live support of SAP Plant Maintenance (PM), Maintenance, Repair and Operations (MRO) materials, Procure to Pay (PTP), and Quality Management (QM). Show less



Univar Solutions

• United States
• Chemical Manufacturing
• 700 & Above Employee

• SAP Trainer/Post Go-Live Support Consultant

  • Jul 2020 - Apr 2021

  • Client conversion from IBM DB2/UVX Distribution to SAP R/3. • Training delivery and post go-live support of SAP Sales and Distribution (SD), Production Planning (PP), Materials Management (MM), and Warehouse Management (WM). • Client conversion from IBM DB2/UVX Distribution to SAP R/3. • Training delivery and post go-live support of SAP Sales and Distribution (SD), Production Planning (PP), Materials Management (MM), and Warehouse Management (WM).



Phillips 66

• United States
• Oil and Gas
• 700 & Above Employee

• SAP Asset Management and Procurement OCM Change Lead

  • Aug 2019 - Jul 2020

  • Client conversion from SAP R/3 to SAP S/4 HANA with Fiori front-end. • SAP modules supported: Plant Maintenance (PM), Enterprise Portfolio and Project Management (EPPM), Procure to Pay (PTP), Extended Warehouse Management (EWM), and Record to Report (RTR). • Maintain regular touch points with Operations & Maintenance and Procurement process leads; serve as the primary point of contact for the OCM team. • Communicate change management strategy, goals and timeline with process teams. • Raise awareness of project workplan integration points and impacts on other workstreams. • Build and maintain Change Impact Analysis. • Identify Change Action Plan to mitigate changes in Change Impact Analysis. • Build and maintain Stakeholder Analysis. • Work with the project communications team to log comms and engagement opportunities to the Engagement Calendar. • Primary liaison between training team and process team for OCM training activities, such as training needs analysis, curriculum review and sign off, functional role mapping, course development, and training delivery. Show less



BP

• France
• Business Consulting and Services
• 1 - 100 Employee

• SAP Master Data Management Specialist

  • Feb 2019 - Aug 2019

  • Analyzed SAP Plant Maintenance (PM) master data to identify data gaps as the result of organizational maintenance conversion of Production Operations & Maintenance business unit from Maximo to SAP S/4 HANA. • Managed data change requests for Drilling business unit operations by creating data load templates or making front-end SAP changes per the approved change request. • Managed the Drilling Operations & Maintenance business unit Plant Maintenance data during conversion from SAP to a proprietary CMMS owned and managed by a 3rd party maintenance contractor. • Identified Preventive Maintenance Plan gaps in Regulatory and Safety Critical Work due to CMMS conversion of Drilling Operations & Maintenance. • Provide technical SAP support to off-shore and on-shore maintenance personnel for both Drilling and Production business units. Show less



HCL Technologies

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Managing Consultant / SAP Training Lead

  • Nov 2018 - Feb 2019

  • Client conversion from mainframe to SAP S/4 HANA. • SAP modules in scope for training: Procure to Pay (PTP), and Extended Warehouse Management (EWM), Master Data Governance (MDG), and Finance and Costing(FI/CO). • Worked with OCM Change Lead to ensure change impacts are identified and mapped to impacted stakeholders. • Defined training strategy, course curriculum, course design, and course development. • Partnered with functional leads to complete course development and obtain client sign-off. • Helped identify Business Unit Points of contact across multiple org units; Identified Super Users in each org unit. • Planed and managed all training prep activities, including Super User training, Train the Trainer, pilots and refresher training. • Worked with system test environment and data specialist to confirm all training data needs are satisfied. • Worked with program training coordinators for end user training logistic requirements. Show less

• SAP Training Consultant

  • Jan 2018 - Nov 2018

  • Delivered training and post go-live support of SAP Plant Maintenance (PM) global conversion and deployment from IBM Maximo to SAP S/4 HANA with Fiori front-end. • Delivered on-site and virtual classroom training to corporate management, onshore, and offshore labor personnel. • Participated in Systems Integration Testing, Data Conversion, and User Acceptance Testing. • Document system defects and create change requests. • Liaison between end user community and technical/functional support teams. Show less



3M Corp/APEX Systems

• SAP Business Transformation Training Navigator

  • Jul 2015 - Dec 2017

  • Client conversion from IBM Maximo to SAP S/4 HANA with Fiori front-end. • SAP modules supported: Mater Data Maintenance (MDM), Plant Maintenance (PM), Procure to Pay (PTP), Quality Management (QM), Extended Warehouse Management (EWM), and Record to Report (RTR) • Worked with Subject Matter Experts in multiple SAP process areas to determine training requirements to create and maintain training documentation and simulations using Oracle User Productivity Kit (UPK). • Convert PowerPoint presentations to Articulate format for deployment. • Ensured adherence to in-house style guides and standards for training and documentation development. • Ensured all training material is delivered by established deadlines. • Verified and updated Business Role to Process Role to Course mapping. Show less



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• GFEBS/SAP Process Functional Support

  • Oct 2012 - Jul 2015

  IMCOM Process Functional SupportUS DEPARTMENT OF THE ARMY/THOMPSON GRAY INC. – HUNSTVILLE, AL/ALEXANDRIA, VAGENERAL FUND ENTERPRISE BUSINESS SYSTEM (GFEBS)• Supported Army installations with business process changes and modifications to meet DoD Financial Management Regulations (FMR) and IMCOM guidance with regards to Annual Work Plans (AWP), while implementing and reinforcing the GFEBS/SAP business and functional process. Provided in-depth training support and functional support for end-to-end business processes and mater data processes, including Plant Maintenance integration with Finance and Costing, Project Systems, Spending Chain, Warehousing, and Real Estate Flexible Management (RE-FX) modules.• Provided SAP post go-live support and training to the Department of the Army Installation Management Command (IMCOM) - Directorate of Public Works (DPW) community, including: • Resource Management • Business Operations and Integrations Division (BOID) • Operations and Maintenance (O&M) • Real Property (RP) • A76 contracted service providers Show less

• SAP Power User Trainer/Post Go-live On Site Functional Support

  • Feb 2010 - Sep 2012

  US DEPARTMENT OF THE ARMY/ACCENTURE – ALEXANDRIA, VASAP Power User Trainer/Post Go-live On-Site Functional Support• Delivered technical training to US Army power user and end-user community; modules trained include: Plant Maintenance, Project Systems, Real Property RE-FX, and Asset Accounting. Army-wide deployment of General Fund Enterprise Business System (GFEBS). • Provided GFEBS over the shoulder training support and assistance for Funds Distribution, Procurement, and Intercompany Billing to Program Executive Office/ Enterprise Information Systems (PEO/EIS) programs including: • Defense Communications and Army Transmission Systems (DCTAS) • Installation Information Infrastructure Modernization Program (I3MP) • Computer Hardware, Enterprise Software and Solutions (CHESS) • Defense-Wide Transmission Systems (DWTS) • Power Projection Enablers (P2E) • Logistics Modernization Program (LMP) • Land Mobile Radio (LMR) Show less


Cameron Bat Company
• United States
• Sporting Goods Manufacturing
• 1 - 100 Employee
• Owner

  • Feb 2004 - Oct 2013


USDA

• United States
• Government Administration
• 700 & Above Employee

• FMMI Technical Systems Trainer

  • Jul 2009 - Jan 2010

  Responsible for the instruction of SAP Financials and Costing (FI/CO) process areas for USDA FMMI (Financial Management Modernization Initiative) project. Courses include, Basic SAP Navigation, Cost Management (CM), Funds Management (FM), Accounts Receivable (AR), Procure to Pay, Materials Management (MM). Responsible for the instruction of SAP Financials and Costing (FI/CO) process areas for USDA FMMI (Financial Management Modernization Initiative) project. Courses include, Basic SAP Navigation, Cost Management (CM), Funds Management (FM), Accounts Receivable (AR), Procure to Pay, Materials Management (MM).

• SAP Trainer

  • Jul 2008 - Mar 2009

  Provided Instructional Design, SAP End-User Technical Training and Post Go-live Technical Support to the US Army Financial and Assets departments. Army-wide deployment General Fund Enterprise Business System (GFEBS). Modules trained and supported include: SAP Plant Maintenance (PM), Financials (FI), Business Intelligence (BI), and Real Property Provided Instructional Design, SAP End-User Technical Training and Post Go-live Technical Support to the US Army Financial and Assets departments. Army-wide deployment General Fund Enterprise Business System (GFEBS). Modules trained and supported include: SAP Plant Maintenance (PM), Financials (FI), Business Intelligence (BI), and Real Property



RJ REYNOLDS TOBACCO CO

• United States
• Tobacco Manufacturing
• 1 - 100 Employee

• Lead Technical Systems Trainer

  • Nov 2007 - Apr 2008

  Provided Technical Systems training and support to RJRT Sales Representatives. Instructed them how to utilize their new CRM application and coached through Change Management. CAS application (Contract position) Provided Technical Systems training and support to RJRT Sales Representatives. Instructed them how to utilize their new CRM application and coached through Change Management. CAS application (Contract position)



Pacific Gas and Electric Company

• United States
• Utilities
• 700 & Above Employee

• Change Management & Technical Systems Trainer

  • Jul 2007 - Oct 2007

  Provide technical training, and systems support to PG&E Field and Office Representatives. Heavy Change Management introducing new systems and changes in day-to-day business processes. Worked heavily with SAP R/3, Plant Maintenance (PM), Materials Management (MM) Procure to Pay (P2P), Supply Chain Planning (SCP APO) and Sales and Distribution Modules (SD). (Contract Position) Provide technical training, and systems support to PG&E Field and Office Representatives. Heavy Change Management introducing new systems and changes in day-to-day business processes. Worked heavily with SAP R/3, Plant Maintenance (PM), Materials Management (MM) Procure to Pay (P2P), Supply Chain Planning (SCP APO) and Sales and Distribution Modules (SD). (Contract Position)



Multiple Contracts

• Pharmaceutical Technical Systems CRM/SFA Trainer

  • Jun 2006 - Sep 2007

  Provided Customer Relationship Management and Sales Force Automation technical system training, and software system support to pharmaceutical sales representatives as an independent contractor. • PFIZER CANADA PHARMACEUTICALS - 09/07 • SOLVAY PHARMACEUTICALS - 05/07 – 07/07 • NOVONORDISK - 04/07 • CHESTER VALLEY PHARMACEUTICALS - 03/07 • CARDINAL HEALTH/GLOBAL KNOWLEDGE - 12/06 – 03/07 • ASTRAZENECA PHARMACEUTICALS/ACCENTURE/GLOBAL KNOWLEDGE - 06/06 – 12/06 Provided Customer Relationship Management and Sales Force Automation technical system training, and software system support to pharmaceutical sales representatives as an independent contractor. • PFIZER CANADA PHARMACEUTICALS - 09/07 • SOLVAY PHARMACEUTICALS - 05/07 – 07/07 • NOVONORDISK - 04/07 • CHESTER VALLEY PHARMACEUTICALS - 03/07 • CARDINAL HEALTH/GLOBAL KNOWLEDGE - 12/06 – 03/07 • ASTRAZENECA PHARMACEUTICALS/ACCENTURE/GLOBAL KNOWLEDGE - 06/06 – 12/06



BELL SOUTH TELECOMMUNICATIONS FOR CGS AND IBM

• Technical Systems Trainer

  • Dec 2005 - Apr 2006

  Provided Technical Systems training, to level 1 and 2 Technical Support Call Center Representatives in the San Salvador call center. Siebel 7.7 CRM application (Contract Position) Provided Technical Systems training, to level 1 and 2 Technical Support Call Center Representatives in the San Salvador call center. Siebel 7.7 CRM application (Contract Position)