Safety Intervention Officer

• Sep 2016 - Present

Security Officer

• Nov 2012 - Present

Patrol the interior and exterior areas of a facility. Escort visitors and staff. Perform crowd control; enforce no smoking policy. Respond to and investigate reports on thefts, trips/falls, and missing patients. Coordinate response to incoming helicopter traffic; control elevators for incoming trauma cases. Respond to emergency situations involving bomb threats, civil disturbances, code blue calls in a medical setting, disasters, hostage situations, panic alarms, utility failure or weapons. Function as liaison with law enforcement and assist with command center operations. Operate a security communications center which includes monitoring and controlling surveillance camera television screens; answer intercom and telephones; respond to and prioritize requests for security and dispatch security staff. Monitor an automated security door access system. Lock and unlock doors at established times and by remote access according to policy; respond to door alarms. Modify and delete security access parameters on employee identification cards according to policy; generate reports on security access violations. Monitor fire and smoke alarm system; contact fire department and inform maintenance support staff; initiate evacuation/isolation procedures; function as liaison with the fire department and assist with command center operations. Respond to infant abduction alarm system; report such incidents to administration and contact law enforcement if necessary. Monitor facility maintenance system; ensure maintenance support staff is aware of alarm situations; may contact vendors to correct malfunctions. Maintain records and reports; log security event information and write reports manually or by utilizing an automated report writing application. Assist medical staff with restraining patients, and transporting behavioral health or deceased patients.May work at an information desk to cover breaks, lunches, weekends and holidays.

Armed Security Officer

• Nov 2008 - Nov 2012

Ensure the facility is provided with high quality security services to protect people and property.Report safety concerns, security breaches and unusual circumstances both verbally and in writingBuild, improve and maintain effective relationships with both client employees and guests.Answer questions and assist guests and employees.Remain flexible to ever changing environments; adapt well to different situations.Patrol the facility on foot or vehicle.Answer phones or greet guests / employees in a professional, welcoming manner.Monitor closed circuit television systems and alarms.