Christopher Fitzgerald

Head of Customer Onboarding at Rappi
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Contact Information
us****@****om
(386) 825-5501
Location
Miami, Florida, United States, US
Languages
  • English Native or bilingual proficiency
  • Portuguese Full professional proficiency
  • Spanish Elementary proficiency

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Bio

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Experience

    • Technology, Information and Media
    • 700 & Above Employee
    • Head of Customer Onboarding
      • Jul 2022 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Data Scientist - Analytics III, SEM
      • Feb 2022 - Jul 2022

    • Data Scientist II
      • Nov 2020 - Feb 2022

    • Senior SEM Analyst
      • Mar 2018 - Nov 2020

      • Managed optimization of SEM landing pages as well as development of new landing pages • Developed automated tools to manage the assignment of landing page to keywords for SEM globally • Reduced the negative financial impact of HTTP errors via SEM by creating a solid error monitoring platform • Collaborated with the product, SEO, geography and other teams to ensure customers land on the most relevant page for their search through SEM • Responsible for ensuring financial and… Show more • Managed optimization of SEM landing pages as well as development of new landing pages • Developed automated tools to manage the assignment of landing page to keywords for SEM globally • Reduced the negative financial impact of HTTP errors via SEM by creating a solid error monitoring platform • Collaborated with the product, SEO, geography and other teams to ensure customers land on the most relevant page for their search through SEM • Responsible for ensuring financial and performance data is correct through the management of SEM's tracking logic

    • SEM Specialist
      • Sep 2015 - Mar 2018

      • Managed Search Engine Marketing (SEM) campaigns for Latin America • Developed automation tools using Python, VBA as well as Google BigQuery • Coordinated marketing efforts with various stakeholders in the marketing organization • Kept up with industry best practices in a constantly evolving industry • Reported financial and various performance metrics to stakeholders using personally developed reports and graphics using Excel, Tableau and Powerpoint

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Financial Analyst
      • Jul 2013 - Jul 2015

      • Oversaw all of IBM’s North and South America Sales Support budget • Provided spending strategy to North and South American teams • Continually adapted financial strategy to repeated finance challenges from corporate • Produced detailed reports for executives within the finance and operations organization • Used proficiency in multiple finance software platforms to help colleagues across IBM • Lead team of four South American based Financial Analysts • Oversaw all of IBM’s North and South America Sales Support budget • Provided spending strategy to North and South American teams • Continually adapted financial strategy to repeated finance challenges from corporate • Produced detailed reports for executives within the finance and operations organization • Used proficiency in multiple finance software platforms to help colleagues across IBM • Lead team of four South American based Financial Analysts

    • United States
    • Utilities
    • 700 & Above Employee
    • Wind Energy and Environmental Services Intern
      • Jun 2012 - Aug 2012

      • Built emissions calculation system in excel for CERCLA and EPCRA compliance • Conducted discussion with roughly 30 of Alliant’s plant E&S employees • Created understandable review of mineral oil regulations for internal compliance • Developed specific cost and response time vendor lists for mineral oil spill cleanup • Built emissions calculation system in excel for CERCLA and EPCRA compliance • Conducted discussion with roughly 30 of Alliant’s plant E&S employees • Created understandable review of mineral oil regulations for internal compliance • Developed specific cost and response time vendor lists for mineral oil spill cleanup

Education

  • Iowa State University
    Bachelor of Science (BS), Economics, Environmental Studies
    2009 - 2013
  • University College Cork
    Study Abroad Program, Economics, Commerce
    2010 - 2011

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