Christopher Esguerra
Desktop Support Engineer at Phil-Data Business Systems Inc.- Claim this Profile
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Bio
Experience
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Phil-Data Business Systems, Inc.
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Philippines
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IT Services and IT Consulting
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200 - 300 Employee
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Desktop Support Engineer
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Oct 2012 - Present
- Perform Backup Support for the projects or client (like Holcim, Diageo, Zuellig Pharma, Solaire Resorts and Casino, etc.) of the company. -Provide level1 and level2 support for end users. -Responsible to diagnose, install or repair hardware and software of desktop/laptop. -Knowledge in asset inventory. -Perform deployment, imaging and installation of desktop, laptop or server. -Knowledge in using escalating tool (such as Remedy, HPSM and SM7) to escalate issues. - Perform Backup Support for the projects or client (like Holcim, Diageo, Zuellig Pharma, Solaire Resorts and Casino, etc.) of the company. -Provide level1 and level2 support for end users. -Responsible to diagnose, install or repair hardware and software of desktop/laptop. -Knowledge in asset inventory. -Perform deployment, imaging and installation of desktop, laptop or server. -Knowledge in using escalating tool (such as Remedy, HPSM and SM7) to escalate issues.
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