Manager at Vern's Pumphouse

• Jul 2021 - Present

Business Development Advisor

• Apr 2021 - Jul 2021

Technical Support Engineer

• May 2018 - May 2019

• Developed an industrial water and process treatment product line; liaised with raw materials suppliers, designed formulations, created product fact sheets, designed application guidelines, instructed field technicians on how to use the products, which delivered a product that saved customers money and maintenance downtime• Provided responses to RFP and RFQs based on customer requirements, delivered in a timely manner• Provided training, technical support and technical audit for customers ensuring industry best practice

Account Manager

• Jun 2017 - May 2018

• Responsible for sales and service of process water systems at customer sites, providing custom solutions to each client; designed, engineered and provided service water treatment and process solutions• Managed client accounts, monitored contract fulfillment and ensured documented value generation• Designed and delivered operator training classes for clients, educating on water treatment processes, equipment specific treatments and product knowledge • Responsible for sales and service of process water systems at customer sites, providing custom solutions to each client; designed, engineered and provided service water treatment and process solutions• Managed client accounts, monitored contract fulfillment and ensured documented value generation• Designed and delivered operator training classes for clients, educating on water treatment processes, equipment specific treatments and product knowledge

Senior Account Manager

• Jun 2015 - Jun 2017

• Responsible for sales and service of process water systems at customer sites, providing custom solutions to each client; designed, engineered and provided service water treatment and process solutions• Managed client accounts, monitored contract fulfillment and ensured documented value generation• Designed and delivered operator training classes for clients, educating on water treatment processes, equipment specific treatments and product knowledge • Responsible for sales and service of process water systems at customer sites, providing custom solutions to each client; designed, engineered and provided service water treatment and process solutions• Managed client accounts, monitored contract fulfillment and ensured documented value generation• Designed and delivered operator training classes for clients, educating on water treatment processes, equipment specific treatments and product knowledge

Account Manager

• Sep 1994 - Apr 2015

• Responsible for sales and service of process water systems at customer sites, providing custom solutions to each client; designed, engineered and provided service water treatment and process solutions• Managed client accounts, monitored contract fulfillment and ensured documented value generation• Designed and delivered operator training classes for clients, educating on water treatment processes, equipment specific treatments and product knowledge • Responsible for sales and service of process water systems at customer sites, providing custom solutions to each client; designed, engineered and provided service water treatment and process solutions• Managed client accounts, monitored contract fulfillment and ensured documented value generation• Designed and delivered operator training classes for clients, educating on water treatment processes, equipment specific treatments and product knowledge