Christopher Diaz
Server Manager at Wild Onion Brewery & Banquets- Claim this Profile
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Bio
Credentials
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Basset Alcohol License
IL Liquor Control Commission -
Illinois Food Handler’s Certificate
State of Illinois
Experience
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Wild Onion Brewery & Banquets
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United States
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Food and Beverage Services
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1 - 100 Employee
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Server Manager
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Aug 2017 - Present
Oversaw a team of 4-5 servers daily. Multitasked during peak business hours to keep customers satisfied. Worked with owners and General Manager prior to and throughout the opening of the restaurant. Given responsibility of managing any customer service issues that arise for the team of servers when the General Manager is not present. Created training materials for new hires. Maintained and organized a clean kitchen and server area. Kept record of transactions and cash deposits made throughout the day. Completed the Illinois Food Handler’s Certificate. Basset Certified. Show less
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Pioneer Tap and Liquors
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Forest Park, Illinois, United States
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Bar Manager & Lead Bartender
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Jan 2014 - Aug 2017
Tracked and reported inventory and product. Was responsible for ordering supplies and products biweekly. Lead a team of 2-4 other bartenders throughout the week. Organized and managed multiple private events per week. Put together teams for the Company Darts and Pool leagues. Completed Basset Training. Tracked and reported inventory and product. Was responsible for ordering supplies and products biweekly. Lead a team of 2-4 other bartenders throughout the week. Organized and managed multiple private events per week. Put together teams for the Company Darts and Pool leagues. Completed Basset Training.
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Lou Malnati's Pizzeria
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United States
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Restaurants
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500 - 600 Employee
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Training Server & Bartender
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Jan 2012 - Jan 2014
Led and educated new hires throughout onboarding and the training process. Ensured each new hire had completed their training manual and assisted in educating them prior to the manager administering their verbal exam to be able to start their first shift. Promoted to a Trainer position after a few months. Aided in assisting with opening multiple other restaurant locations, and ensured all trainees were prepared for opening day. Completed Basset Training. Led and educated new hires throughout onboarding and the training process. Ensured each new hire had completed their training manual and assisted in educating them prior to the manager administering their verbal exam to be able to start their first shift. Promoted to a Trainer position after a few months. Aided in assisting with opening multiple other restaurant locations, and ensured all trainees were prepared for opening day. Completed Basset Training.
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Flat Top Stir-Fry Grill
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United States
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Restaurants
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Server & Bartender
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May 2010 - Jan 2012
Educated customers on the process of ordering and creating their dish. Provided individualized customer experiences by creating a unique entree depending on each customer's preference. Was the key bartender for the entire restaurant 5 days a week. Became Basset Certified. Educated customers on the process of ordering and creating their dish. Provided individualized customer experiences by creating a unique entree depending on each customer's preference. Was the key bartender for the entire restaurant 5 days a week. Became Basset Certified.
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Education
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Morton College
General Equivalency Diploma