Christopher Collins

Director Of Information Technology at Tombstone Unified School District #1
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Location
Sierra Vista, Arizona, United States, US

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Robin Roberts

Chris is readily available to troubleshoot all our technical issues. We have utilized his experience and expertise in upgrading and networking entire hardware and software environments. He has been able to work fluidly with us within our office time constraints and physical structure challenges. He is open to our input with respect and answers our questions while helping to educate us about our system management. Our entire staff enjoys working with him to achieve our business goals.

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Credentials

  • CTE Emerging Technolgies Certificate
    Arizona Board of Education
    Jul, 2022
    - Oct, 2024

Experience

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Director Of Information Technology
      • Apr 2018 - Present

      Manage district network and systemsProvide professional development and technology training on an as needed basisMake decisions related to budget, funding and district wide technology mattersMember of the district team of administratorsCoordinate all support operations relating to computer systems, servers, and telecommunications systemsResponsible for long range technology planManage district eRate technology funding program Manage district network and systemsProvide professional development and technology training on an as needed basisMake decisions related to budget, funding and district wide technology mattersMember of the district team of administratorsCoordinate all support operations relating to computer systems, servers, and telecommunications systemsResponsible for long range technology planManage district eRate technology funding program

    • United States
    • Medical Practices
    • Information Technology Consultant
      • Apr 2012 - Present

      • Performs regular security monitoring to identify any possible intrusions.• Performs daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.• Create, change, and delete user accounts per request in Active Directory• Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. • Configure, monitor, and maintain email applications or virus protection software. • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes by maintaining logs related to network functions, as well as maintenance and repair records.• Provides advice on incorporating or integrating information technology systems to increase commercial efficiency and improve processes, service delivery, customer relationships, capital expenditure and above all, profitability and shareholder value.

    • United States
    • Law Enforcement
    • 1 - 100 Employee
    • Department of the Army Security Guard
      • Jun 2017 - Apr 2018

      • Controlled access of vehicles, visitors and pedestrians into the installation • Screened employees, visitors, and contractor personnel for visitor access to the installation • Operated the National Crime Information Center (NCIC) terminal in accordance with (IAW) federal and state laws • Controlled, prepared and issued identification badges, cards and passes that allow access to the installation • Make instantaneous decisions regarding use of deadly force, operate Active Vehicle Barrier when required, and alert appropriate officials of apparent security violations • Conducted foot and/or vehicle patrol of perimeters, roadways, parking lots, and high traffic areas as well as the interior of shops, storage, administrative, and other structures • Conducted traffic stops at the Installation Access Control Point (IACP) for safety and security checks. • Maintained a Secret security clearance • Assigned additional duty of System Administrator Liaison, with the responsibility to insure all employees have access to required systems, and maintain an inventory of all system.

    • United Kingdom
    • Security and Investigations
    • 700 & Above Employee
    • Custom Protection Officer
      • Jun 2015 - Jun 2017

      • Perform security patrols of designated areas on foot or in vehicle • Watch for irregular or unusual conditions that may create security concerns or safety hazards • Sound alarms or call police or fire department in case of fire or presence of unauthorized persons • Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles • Permit authorized persons to enter property and monitors entrances and exits • Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements • Investigate and prepare reports on accidents, incidents, and suspicious activities • Provide assistance to customers, employees and visitors in a courteous and professional manner • Unarmed Security Guard License AZ #1666482, Armed Security Guard License AZ #1682770 • American Heart Association First Aid/CPR/AED certified (6/10/2015-6/2017)

    • Cable Systems/Antenna Installer and Maintainer Section Chief
      • Jun 2011 - Sep 2013

      • Supervised, planed, and coordinated all cable system installation-maintenance within company and higher headquarters.• Subject matter expert responsible for two teams care, welfare, and equipment remaining mission capable.• Responsible for coordinating and supervising team member activities in the construction, installation, operation, repair and performing maintenance on tactical and commercial coaxial cable, wire, fiber optic, voice over internet protocol (VOIP) telephone, cable rack, and CAT-5 wire systems, to include Digital Group Multiplexers (DGM), Remote Multiplexing Combiners (RMC), voltage protection devices, telephones, and related equipment

    • Network Control Facility Technician
      • Apr 2010 - Jun 2011

      • Developed a thorough knowledge and high level of experience with the implementation, maintenance, and troubleshooting of tactical network systems.• Conducted maintenance on network communications equipment, as well as generated paperwork for maintenance tracking and work orders.• Used Test Translators, Spectrum Analyzers, FireBerd 6000’s, FireBerd 8000’s, and other equipment to test and troubleshoot microwave network connections.• Planned and built redundancy into existing systems to eliminate downtime due to server failure.• Reported system, trunk and circuit status, including outages, hazardous and degraded conditions in accordance with Defense Information Systems Agency Circular (DISAC) 310-55-1 and DISAC 800-70-1 to the appropriate authorities.• Perform start-up and shutdown functions for emergency generator servicing the TCF as required.• Update and consolidate connectivity diagrams utilizing Microsoft VISIO.• Set up and configure voice and data switching communications equipment.• Provide analysis of maintenance failures, research trends and causes of failures, and recommend solutions to avert future failures.• Responsible for DISA or network routers. Employee shall ensure the transmission path to them is error free.

    • Belgium
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Head AIS Cabling
      • Sep 2006 - Apr 2010

      • Coordinated with clients and determined schedule of projects, prepared reports on projects and provided status on a timely basis for client.• Developed network and ensured that all clients request and services were met.• Determined capacity of network forecasted future needs and analyzed feeder route, maintained inside plant designs and created engineering specifications.• Managed all tests conducted on systems and completed them, and developed engineering standards for projects.• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.• Follow up with customers to ensure issue has been resolved.

    • Cable Systems Installer and Maintainer
      • Sep 2000 - Sep 2006

      • Primarily responsible for the maintenance of cable/wire communications systems, communication security devices and other associated equipment. Perform test on cable communications systems and circuit groups.• Secondary responsibilities were to operate manual and motorized cable construction equipment, install, and repair circuits and wiring, and maintenance on power generators.

    • Network Operations Comptroller
      • Jun 2005 - Jun 2006

      • Responsibilities included maintenance of computer hardware, software, and related systems, such as switches, bridges, and routers. In the course of maintaining these systems, expected to perform tasks such as operating system upgrades, patch application, firmware upgrades, hardware upgrades, and other tasks.• Responsible for the maintenance of Internet protocol (VoIP) telephone systems. • Provided support, training, and best use practices to end users as well as researching and procuring new equipment.

    • Data Package Team Chief
      • Sep 2001 - Jun 2005

      • Break down, move, and setup a tactical communications network; to include a total of 16 servers (Exchange, Primary Domain Server, Secondary Domain Server, DNS, File for both Secure and Non-Secure networks), 4 routers, 8 switches, 2 KIV-19, 4 KIV-7, TACLANE, and Promina; within an hour of being on site.• Provided escalated IT support including hardware troubleshooting, backup and recovery, email communication and application support.• Setup and maintained LAN connectivity.• Assisted in the recovery and reestablishment of operations at the Pentagon following the terrorist attacks of 911.• Required to perform required maintenance of all VTC equipment including patching, upgrades. • Provided assistance in the scheduling, planning, coordinating, and operation of VTC equipment.• Provided support for all hardware and software related requirements for various VTC sites, including room-based VTC systems and desktop VTC units. • Deployed network packages in support of the Invasions of Iraq (Operation Iraqi Freedom) and Afghanistan (Operation Enduring Freedom).• Provided network technology support to Alpha Company (Aerial) 205th Military Intelligence, and integrating the Hunter UAV camera feed with Army network technology, providing CENTCOM with live video feeds of the Invasion of Iraq.

    • Cable Systems Installer and Maintainer
      • Sep 1998 - Sep 2000

      • Installs, operates, repair and performs unit level maintenance on tactical and commercial coaxial cable, wire, fiber optic, voice over internet protocol (VOIP) telephone, cable rack, engineering installation package, and CAT-5 wire systems, to include Digital Group Multiplexers (DGM), Remote Multiplexing Combiners (RMC), repeaters, restorers, voltage protection devices, telephones, test stations, and related equipment. • Configures DGM and RMC for operations. Installs, operates, performs preventive maintenance checks and services (PMCS) and unit level maintenance on COMSEC devices and power generators. Performs tests on cable communications systems to ensure circuit and system quality.• Tests circuits/groups to detect and locate faults on fiber optic, cable, and wire lines. Operates manual and motorized cable construction equipment.• Climbs poles, as necessary, and assists in the construction of tactical and commercial cable and wire lines.• Operates and performs PMCS on telephone lines and equipment, and assigned vehicles.

    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Package Handler
      • Jun 1998 - Jul 1998

      • Load packages on conveyor belts and on delivery trucks• Move and store materials and products• Stack materials in accordance to instructions• Pack and seal products and materials• Assist with unloading trucks• Manage cycle counting and inventory control procedures • Load packages on conveyor belts and on delivery trucks• Move and store materials and products• Stack materials in accordance to instructions• Pack and seal products and materials• Assist with unloading trucks• Manage cycle counting and inventory control procedures

    • United States
    • Graphic Design
    • Custom Framing Specialist
      • Aug 1997 - Jun 1998

      • Frames pictures in custom-made or stock frames: Mounts picture on backing, using glue.• Cuts mounted picture to fit frame, using paper cutter or power saw.• Cuts glass to fit frame, using glass-cutting tool.• Cleans glass and places it in upturned frame.• Places picture on top of glass.• Cuts piece of cardboard to fit frame, and places it on back of picture.• Pushes or taps brads into frame or uses stapler to staple picture in place.• Glues paper cover to back of frame.• Attaches screw eyes and wire to frame, using handtools or staple gun.• May frame oil paintings that do not require glass fronts or paper covers.• May repair and redecorate old or broken frames.

    • Warehouse Worker
      • Aug 1996 - Jul 1997

      • Safe unloading and loading of furniture• Accurately and quickly select and stage product• Assemble chairs and tables rapidly• Maintain positive control over inventory• Operate a Stand-up Order Picker Forklift• Work in a manner that is safe for self, co-workers, customers, and products. • Safe unloading and loading of furniture• Accurately and quickly select and stage product• Assemble chairs and tables rapidly• Maintain positive control over inventory• Operate a Stand-up Order Picker Forklift• Work in a manner that is safe for self, co-workers, customers, and products.

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Team Member
      • Mar 1996 - Jun 1996

      • Interact heavily with customers on sales floor and cash register• Utilize company selling approaches to create an enriched customer experience• Assist in maintaining a well stocked and neat store appearance• Act quickly to address customer concerns and provide resolutions• May be assigned to work in multiple departments to help customers and the store team to achieve daily results • Interact heavily with customers on sales floor and cash register• Utilize company selling approaches to create an enriched customer experience• Assist in maintaining a well stocked and neat store appearance• Act quickly to address customer concerns and provide resolutions• May be assigned to work in multiple departments to help customers and the store team to achieve daily results

    • United States
    • Retail Office Equipment
    • 700 & Above Employee
    • Sales Associate
      • Jun 1995 - Dec 1995

      • Deliver Easy Sales and Service• Maintain store presentation by following merchandise flow and presentation standards processes.• Determine and demonstrate understanding of customer’s needs• Respond and resolve customer requests concerns• Provide an inviting environment for the customers by maintaining a neat and clean area• Adhere to all company policies procedures & safety standards• Stay up to date on product information by completing training modules• Perform other related duties as assigned

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Sandwich Artist
      • Jun 1993 - Jun 1995

      • Receive deliveries and check in stock• Daily bread counts• Food preparation including bread and cookie baking• Comply with Food Code of Practice• Ensure food is prepared and storage and preparation areas are maintained according to Health & Safety and Audit standards• Carry out temperature checks and record as per company process• Complete daily and weekly cleaning schedules as per cleaning chart• Take precautions to prevent theft of, and damage to, the stock or store• Secure cash and stock from loss or theft• Count end of shift monies and drop in safe• Follow safety procedures to prevent injury• Provide a safe work environment for employees and customers• Ensure customers are served in an efficient and friendly manner• Maintain high personal standards in both presentation and work habits

Education

  • National University
    Bachelor of Science - BSc, Information Technology Management
    2019 - 2022
  • Cochise College
    Associate's Degree, Network Technology
    2013 - 2016
  • Pima Community College
    Network and System Administration/Administrator, 4.0
    2001 - 2002

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