Christopher Cipriano
Senior Systems Technician at Craneware- Claim this Profile
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Bio
Credentials
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VmWare Certified Technical Associate Data Center Virtualization
VMwareApr, 2023- Nov, 2024 -
Google IT Automation with Python - Professional Certificate
GoogleJul, 2022- Nov, 2024 -
CompTIA Security+
CompTIASep, 2021- Nov, 2024 -
Computer Security and Systems Management Specialization
University of ColoradoOct, 2020- Nov, 2024 -
Microsoft Office 365 Administration
AlisonAug, 2020- Nov, 2024 -
Windows Server Management and Security
University of ColoradoAug, 2020- Nov, 2024 -
CompTIA A+
CompTIAJul, 2020- Nov, 2024 -
Microsoft Certified: Azure Administrator Associate
MicrosoftMay, 2021- Nov, 2024 -
Secure Email Gateway - Level 1 Warrior
MimecastMar, 2022- Nov, 2024 -
Cisco Certified Network Associate (CCNA) - Currently Studying
Cisco
Experience
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Craneware
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United States
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Hospitals and Health Care
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200 - 300 Employee
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Senior Systems Technician
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Mar 2022 - Present
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IT Systems Technician
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Oct 2020 - Mar 2022
IT Operations Team
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FISHEYES Ltd - Internet Solutions for Tourism
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United Kingdom
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Advertising Services
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1 - 100 Employee
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Information Technology Help Desk Technician
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Apr 2014 - Sep 2020
• Configuration, maintenance and troubleshooting of Hotel Booking Engine solutions, Channel Manager platforms and Property Management Systems (PMS). • Office 365 and Active Directory management and troubleshooting. • TCP/IP, DHCP and DNS troubleshooting. • Maintenance and network configuration of Epson fiscal printers • Providing technical support to end-users for any issues related to Windows 10, Mac OS and Linux. • Work in liaison with developers and third-party companies to coordinate and ensure delivery of new software to the highest standards. • Involved in rollout of software updates and patches. • Providing software training to end users and other staff members Show less
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Form@t
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Scordia, Sicily, Italy
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Information Technology Technician
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Aug 2012 - Jan 2014
• Provided on-site network, software and hardware technical assistance for schools, offices and small businesses. • TCP/IP, DHCP and DNS troubleshooting. • Configuration and repair of desktop computers, laptops, Android smartphones and tablets, MacBooks, iMacs, iPads & iPhones. • Configuration and maintenance of VMs (Hyper-V, Oracle VirtualBox) • Troubleshooting hardware and software on Windows from ’98 to Windows 8, Windows Server 2012, Mac Os and Linux • Provided on-site network, software and hardware technical assistance for schools, offices and small businesses. • TCP/IP, DHCP and DNS troubleshooting. • Configuration and repair of desktop computers, laptops, Android smartphones and tablets, MacBooks, iMacs, iPads & iPhones. • Configuration and maintenance of VMs (Hyper-V, Oracle VirtualBox) • Troubleshooting hardware and software on Windows from ’98 to Windows 8, Windows Server 2012, Mac Os and Linux
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SOS Informatica
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Scordia, Sicily, Italy
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Information Technology Support Technician
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Mar 2009 - Jun 2012
• Configuration and repair of desktop computers, laptops, Android smartphones and tablets, MacBooks, iMacs, iPads & iPhones • Assisted customers in-store and handled pre and after sales queries ensuring maximum customer satisfaction. • Managed stock replenishment and orders from wholesalers • Configuration and repair of desktop computers, laptops, Android smartphones and tablets, MacBooks, iMacs, iPads & iPhones • Assisted customers in-store and handled pre and after sales queries ensuring maximum customer satisfaction. • Managed stock replenishment and orders from wholesalers
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Education
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2015 - 2021
The Open University
Bachelor of Arts - BA, Psychology and Philosophy -
2020 - 2020
Cisco Networking Academy
Networking Essentials
Community
