Christopher C.

Department Head - Service Delivery at Penbrothers
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Contact Information
us****@****om
(386) 825-5501
Location
Calabarzon, Philippines, PH

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Huida Shenker

Chris is a highly skilled Shared Service Centre professional and Project Manager, has wide general knowledge is management, IT, systems and operations.

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Credentials

  • Psychological Safety: Clear Blocks to Innovation, Collaboration, and Risk-Taking
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Become a Project Manager
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Microsoft Project 2019 and Project Online Desktop Essential Training
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Microsoft Project Quick Tips
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Managing Project Stakeholders
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Project Management Foundations: Communication
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Project Management Foundations: Communication
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Project Management Foundations: Risk
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Project Management Foundations: Teams
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Project Management Foundations: Budgets
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Project Management Foundations: Schedules
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Project Management Foundations
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Project Management Foundations: Ethics
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Project Management Foundations: Ethics
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Project Management Foundations: Requirements
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Project Management Foundations: Requirements
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Scrum: The Basics
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Building Resilience
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Time Management: Working from Home
    LinkedIn
    Apr, 2020
    - Nov, 2024

Experience

  • Penbrothers
    • Philippines
    • Outsourcing and Offshoring Consulting
    • 100 - 200 Employee
    • Department Head - Service Delivery
      • Jan 2021 - Present

  • Resource Solutions
    • United Kingdom
    • Staffing and Recruiting
    • 700 & Above Employee
    • Head - GSC Manila
      • Nov 2018 - Jul 2020

  • Atos Syntel
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Project Manager
      • Jul 2018 - Nov 2018

  • Sutherland
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Account Operations Manager
      • Jun 2014 - Mar 2018

      Establishing and maintaining communication with clients and/or team members; to understand needs, resolve issues, and meet expectations. Producing solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations. Making recommendations to enhance processes and boost ease and efficiency. Oversee and manage performance and service quality to guarantee customer satisfaction. Determine training needs to equip staff with fundamental skills and knowledge Microsoft Store, Operations Manager .Sitel philipines Show less

  • Sitel Group
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Associate Operations Manager
      • Nov 2009 - May 2014

    • Team Lead
      • Jul 2009 - Nov 2009

    • Subject Matter Expert
      • Jul 2007 - Jun 2009

    • Technical Support Specialist
      • Mar 2005 - Jun 2009

Education

  • STI College
    Bachelor of science in Computer Science
    2001 - 2005

Community

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