ISM Senior Coordinator

• Apr 2022 - Present

Data Analyst

• Dec 2018 - Apr 2022

Account Manager

• Oct 2017 - Dec 2018

National Account Executive

• Jan 2017 - Oct 2017

1.Execute tasks to support Supply Chain Team .2.Group email inbox management day to day.3.Achieve team target set by the Divisional Director.4.Complete reports by set deadlines as part of weekly reporting package to key accounts.5.Own process for product set up sheets to submit to key account.6.Liaise with Inventory Team to ensure accurate ETAs are in place for ranged products.7.Manage calendar of public holidays, events and hub operating times.8.In transit stock - track to confirm deliveries into hubs.9.Problem logs - work within the team to log, resolve and action.10.Liaise and build relationships with key customer, vendor & internal contacts.11.Manage and escalate overstock/under-stock situations & reconcile inventories. 12.Ensure implementation and complete process execution within given timeframes of all New Product Introductions (NPI's) to ensure a smooth product launch 13.Ensure the company's legal requirements are met with respect to the purchase and transportation of goods. 14.Manage the return of all stocks including Excess/Aged/ECOL/Faulty and ensure issues are reported both internally and where necessary within the agreed time frames.15.Work closely with the Product Managers in order to make sure all costs of business are included in pricing before submission to customer, including freight and rebates16.Clear down any pricing issues on a daily basis.17.Manage the Inventory co-ordination and allocation ensuring key Account stock requirements are met at all times.18.Strive for both operational & customer excellence to be the main focus at all times.19.Have the ability to fix issues at root cause and to explain root cause and fix as and when required.20.Any ad-hock duties deemed appropriate by the Account Manager.21.Ensure that customer complaints, issues and queries reach a successful and appropriate conclusion. Where relevant, such matters must be escalated to the Divisional Director. Show less

Data Analyst

• Mar 2015 - Jan 2017

Exertis is one of Europe’s largest and fastest growing technology distribution and specialist service providers. With 350 global technology brands and over 14,000 resellers, e-commerce operators and retailers across Europe, as well as a a turnover of £2.3 billion for the financial year 2014 and a growth of 22.4%. My daily tasks consist of:- Altering data within in Excel to generate a range of reports.- Generating automated or self maintained reports, depending on individual requirements.- Wide use of Excel formulas and macros to increase efficiency and practicality of reports.- Create reports to determine individual success as well as success within departments.- Using Excel to an advanced level, adapting reports to better serve team members.- Maintaining the company database, imputing a range of new sku's as well as conferring with vendors on a range of matters.- High degree of problem solving skills to adapt to a variety of issues within reports, adapting them to individual requirements. Show less

General Assistant

• Oct 2009 - Feb 2015

- Provide customer assistance on a range of products and adapting to the individual customer requirements or needs. - Working within a team to aid with workloads and ensure all team members work to their full potential. - Generating new ideas for displays to achieve greater retail success. - Working to particular rules and regulations to assure the department is of the highest level of cleanliness and safety. - Provide customer assistance on a range of products and adapting to the individual customer requirements or needs. - Working within a team to aid with workloads and ensure all team members work to their full potential. - Generating new ideas for displays to achieve greater retail success. - Working to particular rules and regulations to assure the department is of the highest level of cleanliness and safety.

Administrative Assistant

• May 2014 - Aug 2014

Douglas Jones are a local and fast growing accounting business, with years of experience and an every expanding clientele. My role consisted of : - Imputing vast amounts of private and confidential data to excel. - Managing the day to day running of the office, answering phones and dealing with clients and potential clients. - Performing basic accounting skills. Douglas Jones are a local and fast growing accounting business, with years of experience and an every expanding clientele. My role consisted of : - Imputing vast amounts of private and confidential data to excel. - Managing the day to day running of the office, answering phones and dealing with clients and potential clients. - Performing basic accounting skills.

Marketing and Social Secretary

• Sep 2012 - May 2014

Marketing and Social Secretary for Volunteering In Portsmouth (VIP) was a very rewarding role, which greatly improved as well as added to my social and business skills. Whilst in this role the society received a number of awards, such as the largest increase in memberships as well and the Portsmouth Community award for the most fund raising and benefits given to the local area. The specifics of my position were: - Advertising events within our society, to attract new members and achieve the full potential of our events in terms of raising money and helping the local community. - Aiding other committee members to alleviate work loads and assure that we work as a team and to our full potential. - Organising focus groups with members to test potential new events and gain a team generated idea with the greatest potential for success. - Organising social events to increase group integration and allow for increased interaction between all areas of the society. - Maintaining the social media area of our society, sending out a monthly newsletter to highlight the societies successes. Show less