Customer Service Agent

• May 2021 - Present

Warehouse Operator

• Jun 2020 - Present

Sports and Fitness Equipment Manager

• May 2018 - Jun 2020

Freight Manager

• Jun 2017 - May 2018

Kitchen & Bath and Appliances Department Manager

• Mar 2016 - Jun 2017

Flooring/Decor Specialist, Paint Associate, Electrical Associate, Cashier, Lot Associate

• Dec 2012 - Mar 2016

I am expected to register customers for leads and measures which could turn into large sales for The Home Depot. Building strong relationships with customers is essential for repeat business and I have no trouble creating that relationship. I can use a specialized computer system that allows me to special order products for the customer and make store-to-store product transfers. I possess the knowledge of different types of flooring and window coverings, I am able to use a design program for a customers custom orders on décor items, I also have the skills to cut different types of blinds on different machines, knowledge, identification and hazards associated with them, using a complex computer program to determine paint colour and dispense it, knowledge of the Point-of-Sale System, endurance from long shifts moving and standing, use proper lifting techniques when moving heavy and awkward objects, understanding the functions and uses of electrical products, helping customers to find all of the required products to complete their project through up-selling or working within the constraints of a tight budget.

Community Standards Advisor

• Jan 2013 - Apr 2013

Monitor the students’ residence in overnight shifts, monitor student conduct as directed by the residence manager, writing detailed reports on the events of the night shift, following proper procedures in potentially dangerous situations, co-ordinate with campus security and Ottawa Police Service. Monitor the students’ residence in overnight shifts, monitor student conduct as directed by the residence manager, writing detailed reports on the events of the night shift, following proper procedures in potentially dangerous situations, co-ordinate with campus security and Ottawa Police Service.

Maintenance Crew Worker

• May 2011 - Aug 2011

Safety first, cut fairways, cleaned sand traps, mowing and trimming to make the property look professional and uniform, weeding, sodding, working in the early hours until mid afternoons, followed orders from the golf course superintendent. Safety first, cut fairways, cleaned sand traps, mowing and trimming to make the property look professional and uniform, weeding, sodding, working in the early hours until mid afternoons, followed orders from the golf course superintendent.

Lumber Yard Labourer

• Apr 2005 - Aug 2011

Safety first, Customer Service/customer relationships, Load vehicles with building supplies (over 40kg), assemble housing materials for construction companies, keep the lumber yard and warehouse clean and presentable, followed a to-do list, assemble products for the store showcase (bicycles, workbench, sheds), and worked long hours through the elements. Safety first, Customer Service/customer relationships, Load vehicles with building supplies (over 40kg), assemble housing materials for construction companies, keep the lumber yard and warehouse clean and presentable, followed a to-do list, assemble products for the store showcase (bicycles, workbench, sheds), and worked long hours through the elements.

Children's Counsellor

• May 2008 - Aug 2008

Safety first, worked in a 30 person team, supervised and entertained children of the resort guests according to a set schedule, improved responsibility and communication skills, brought a fun and electric attitude to work everyday for the amusement of the children, associate and communicate with the children's parents about the child's possible problems (allergies, disabilities, mental problems etc.) and adjust my behaviour to best accomodate that child, Participate in any activity presented to us in a tolerable and professional manner.

Maintenance Worker

• 2004 - 2005

Safety first, wash transport trucks in a set amount of time, kept the garage as tidy as possible, assist the mechanic with some repairs, improved my time management skils. Safety first, wash transport trucks in a set amount of time, kept the garage as tidy as possible, assist the mechanic with some repairs, improved my time management skils.