Experience

ACI Learning

• United States
• Professional Training and Coaching
• 400 - 500 Employee

• Computer User Support Specialist

  • Feb 2023 - Present

  ACI Learning – San Antonio, TX Feb 2023 – Present Computer User Support Specialist – Training Internship  Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues  Ensured physical security & common attacks while securing the wired and wireless local network  Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts ACI Learning – San Antonio, TX Feb 2023 – Present Computer User Support Specialist – Training Internship  Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues  Ensured physical security & common attacks while securing the wired and wireless local network  Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• Signal Support System Specialist

  • Sep 2017 - Present

  Signal Support Systems Specialists are primarily responsible for working with battlefield Signal support systems and terminal devices. Installs, maintains, and troubleshoots Signal support equipment and terminal devices. Installs, operates, and maintains designated radio and data distribution systems. Maintains selected electronic devices. Performs Signal support functions, to include providing technical assistance and training for user owned and operated automation and communications equipment. Prepares maintenance and supply requests for unit level Signal support. Operates and performs preventive maintenance checks and services on assigned vehicles. Installs, operates and performs preventive maintenance checks and services on power generators. Supervises, installs, maintains and troubleshoots Signal support systems and terminal devices, to include radio, wire, and battlefield automated systems. Provides technical assistance and unit level training for automation, communication, and user owned and operated Signal equipment. Disseminates information services policy. Prepares maintenance and supply requests for unit level Signal support. Operates and performs preventive maintenance checks and services on assigned vehicles. Operates and performs preventive maintenance checks and services on assigned power generators. Show less

• Signal Support System Specialist