Christopher Brooks

Operations Manager at Outsource IT Computing Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
CA

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5.0

/5.0
/ Based on 4 ratings
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Graham Lowe

I had the pleasure of meeting and working with Christopher when he spoke to the Halton Region Small Business Centre's Starter Company Plus Program participants about sales and relationship management. Chris walked our group of 30 participants through a variety of sales processes and concepts -- and more importantly, included salient, real-world examples that really helped to articulate his points. Each of our program participants left Christopher's sales seminar with new ideas and a variety of business development action items. I would highly recommend Christopher as a guest speaker; his presentation was professional, polished, engaging and entertaining. I look forward to working with him again.

Dave Caron

Chris is a reliable and responsive business partner. His proactive, attentive approach to solution-selling positions him well from a vendor standpoint. Chris operates with great professionalism and is always willing to go the extra mile to satisfy; a well rounded and poised partner.

Gerald Moodie

Chris was my Sales Manager for North and South America. He is a highly detailed and process focused individual with an excellent understanding of, and ability to use technology to optimize the sales function. Chris provided regular training for his Account Managers and staff, assigned aggressive sales targets and goals, and provided consistent training, coaching and mentoring. Chris used his understanding of technology to develop and administer a number of highly successful e-campaigns and provided valuable advice on how best to maximize our CRM, marketing communications and web strategies. Chris is intrinsically dedicated and committed to meeting client’s needs and during one demanding 6 month RFP process with a National Telecommunications company, worked tirelessly to identify and address product and service requirements before they became a concern. Chris spent many evenings with his Account Manager and field service technicians training client staff and ensuring equipment was installed and operating correctly. Chris has excellent technical knowledge in mechanics and electronics and consistently applies this expertise in his work. When educating his staff, meeting with client product management or company engineers, Chris is able to provide meaningful product insight and can explain issues, from both the company and client perspective, at a grassroots level. Six months into his role Chris was given the added responsibility of Technical and Field Service Manager and excelled in this discipline. His natural inclination towards systematically addressing problems, developing optimizing processes, directing staff and working with service partners became clear as he quickly developed an effective North American technical service capability. As a person Chris is emotionally intelligent, self disciplined, intellectually curious and has a strong moral compass. I would hire Chris again without hesitation.

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Experience

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Operations Manager
      • Feb 2014 - Present

      Outsource IT services clients in the GTA and surrounding areas as well as provides complete solutions and support to clients with Canada wide operations. With our centralized Network Operations Centre and Help Desk we are able to monitor infrastructure and assist users anywhere in a proactive and reactive manner. Multiple fibre linked Canadian data centres allow us to host serious infrastructure while being able to offer geographic backup and redundancy capabilities to our clients. We are a Microsoft Certified Partner and also maintain productive partnerships with HP, Cisco, RIM as well as with more specialized vendors like Juniper, Brocade, Arista and more. All this coupled with our strong technical skill, attention to detail, top-notch client support and IT enablement solutions have allowed us to enjoy constant word-of-mouth growth year over year. Many things have evolved and improved here over the years, but holding our organization to our core values and high quality of service always remains our top priority. We work with many small to large clients in many sectors, and over the years we have developed particular expertise in Healthcare, Legal, Not-for-Profit and with Solution Providers.

    • Canada
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Sales Manager
      • Sep 2012 - Jan 2014

      Since 1997 RTF has introduced innovative security trends that have changed how worldwide merchandise is displayed and secured. RTF continues to lead by investing in research and development, designing leading edge security, charging and media products. RTF brings a truly global perspective to the design, manufacture and application of advanced handheld device security, charging and display systems as well as accessory products. The company’s protection and charging products are sold in more than 60 countries around the world and the privately held firm is celebrating its success and growth at its new 10,000 sq. ft. headquarters located in Mississauga, ON where the business houses its sales, marketing, engineering, administration and North American distribution. Since this move the company has continued to find ways to improve its reach and compete head-to-head with major industry names such as Invue, Vanguard and MTI. Globally RTF expanded in 2011 and opened offices in the UK to support and service its growing European customer base.

  • Embedded Sense
    • Mississauga
    • Director of Business Development
      • Jan 2012 - Nov 2012

    • Sales Manager
      • Feb 2009 - Jul 2011

Education

  • Brock University
  • Georgian College
    SVOP
    2017 - 2017
  • Mohawk College
  • Niagara College

Community

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