Christopher Berry

Customer Support Executive at TGR Ventures LTD
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Contact Information
us****@****om
(386) 825-5501
Location
St Robert, Missouri, United States, US
Languages
  • English Native or bilingual proficiency

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Bio

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Credentials

  • Speaking Confidently and Effectively
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Time Management: Working from Home
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Building Customer Loyalty
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Customer Experience Leadership
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Social Media Marketing Certificate
    HubSpot Academy
    Feb, 2022
    - Nov, 2024

Experience

  • TGR Ventures LTD
    • Advertising Services
    • 1 - 100 Employee
    • Customer Support Executive
      • Apr 2023 - Present

      I am a Customer Support Executive for TGR Ventures LTD. My position is the point of contact for all support related inquiries regarding e commerce trade and Customer Support. I am a Customer Support Executive for TGR Ventures LTD. My position is the point of contact for all support related inquiries regarding e commerce trade and Customer Support.

  • Gingr Pet-Care Software
    • United States
    • Software Development
    • 1 - 100 Employee
    • Customer Support Agent
      • Jun 2022 - Mar 2023

      I worked for a SAAS company called GINGR offering remote technical support and amazing customer service. I worked for a SAAS company called GINGR offering remote technical support and amazing customer service.

  • Genesis Digital, LLC
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Engagement Team Member & Social Media Ambassador
      • Oct 2021 - May 2022

      I was a member of the Customer Engagement Team as well as a Community Ambassador for the company's social media accounts. My duties included social media moderation, content creation, live Q&A/Workshop moderation, and demonstration, as well as direct customer interaction and engagement through various channels and platforms.

    • Technical Support Agent
      • Sep 2020 - Oct 2021

      I was employed as a Technical Support Agent with Genesis Digital, LLC a SAAS platform providing full product funnels, E-marketing, and website design using the Kartra Software. I also moderated Live Q&A webinars for customers on a regular weekly basis. I provide world-class customer support helping troubleshoot and create online businesses while offering training along the way. A large part of my job is helping guide customers on how to achieve the best success/results with their online business. Show less

  • Edward Jones
    • United States
    • Financial Services
    • 700 & Above Employee
    • Technical Support Agent - Helpdesk
      • Mar 2019 - Feb 2020

      I was employed at Edward Jones as a Technical Support Agent for the Helpdesk Department. My job was providing various IT support for software and hardware issues. (Printers, Check scanners, Telephone equipment, and VOIP phones, Laptops, Desktop computers, Remote support, Account troubleshooting, Virtual computers, Active directory work, and general training.) I was employed at Edward Jones as a Technical Support Agent for the Helpdesk Department. My job was providing various IT support for software and hardware issues. (Printers, Check scanners, Telephone equipment, and VOIP phones, Laptops, Desktop computers, Remote support, Account troubleshooting, Virtual computers, Active directory work, and general training.)

  • The Englewood Technology Group, Inc.
    • United States
    • 1 - 100 Employee
    • Technical Support Specialist
      • Jan 2018 - Mar 2019

      I was employed by Englewood Technology Group as a computer repair technician. My role supported our many retail customers, as well as many corporate businesses. I offered technical support via remote support or physical onsite repairs. I am extremely knowledgeable in hardware and software troubleshooting as well as data backup/ recovery. I was employed by Englewood Technology Group as a computer repair technician. My role supported our many retail customers, as well as many corporate businesses. I offered technical support via remote support or physical onsite repairs. I am extremely knowledgeable in hardware and software troubleshooting as well as data backup/ recovery.

  • LeaderChip
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Repair Technician & Administrative Assistant
      • Mar 2015 - Dec 2017

      I was employed at Leaderchip which is a local family-owned computer repair shop located in Venice, FL. My responsibilities included the opening and closing of the store, light bookkeeping, managing and maintaining appointments, end-of-day procedures, quick and efficient handling of POS transactions, customer service, answering phones, diagnosing troubleshooting, and repairing any computer hardware or software problems. I was employed at Leaderchip which is a local family-owned computer repair shop located in Venice, FL. My responsibilities included the opening and closing of the store, light bookkeeping, managing and maintaining appointments, end-of-day procedures, quick and efficient handling of POS transactions, customer service, answering phones, diagnosing troubleshooting, and repairing any computer hardware or software problems.

Education

  • Full Sail University
    Bachelor's degree, Computer Science
    2018 - 2024

Community

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