Experience

Visionary

• United States
• Advertising Services
• 1 - 100 Employee

• Production Assistant

  • Nov 2013 - Present

  Assist production manager in helping to keep the event area clean. On location events required to help to coordinate and manager event crowd traffic. Effectively be level headed, and able to work calmly and effectively under pressure. Responsible for making sure events are well organized and keeping client base satisfied. Assist production manager in helping to keep the event area clean. On location events required to help to coordinate and manager event crowd traffic. Effectively be level headed, and able to work calmly and effectively under pressure. Responsible for making sure events are well organized and keeping client base satisfied.



LegalZoom

• United States
• Legal Services
• 700 & Above Employee

• Customer Care Specialist (Tier II)

  • Jul 2011 - Aug 2013

  Assist customers with phone and email inquiries about order status, payments, refunds and site operation as well as provide information about LegalZoom products and services. Effectively handle difficult situations. Serve as a liaison between customers and other departments to communicate information. Use common customer feedback to identify opportunities to continuously improve the customer experience and drive efficiency in delivering unrivaled customer care. Assist customers with phone and email inquiries about order status, payments, refunds and site operation as well as provide information about LegalZoom products and services. Effectively handle difficult situations. Serve as a liaison between customers and other departments to communicate information. Use common customer feedback to identify opportunities to continuously improve the customer experience and drive efficiency in delivering unrivaled customer care.



Cellular Sales of Virginia, /Verizon Wireless

• Norfolk, Virginia Area

• Sales Executive

  • Jan 2010 - Jan 2011

  Self motivated, independent contractor, who works with clients on a one on one basis personal accounts, and small business accounts. Responsible for managing new leads, and following up with all my existing clients to insure lifetime loyalty and customer satisfaction guaranteed. Very self made and high disciplined work environment Self motivated, independent contractor, who works with clients on a one on one basis personal accounts, and small business accounts. Responsible for managing new leads, and following up with all my existing clients to insure lifetime loyalty and customer satisfaction guaranteed. Very self made and high disciplined work environment