Experience

Global Electric Transport Pty Ltd

• Australia
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Chief Information Officer

  • Feb 2021 - Present



Yum! Brands

• United States
• Restaurants
• 700 & Above Employee

• Consultant

  • Jul 2019 - Mar 2021

  Consulted to assist KFC in migrating from ComprisPOS to NCR Aloha POS• Installation of Aloha POS in KFC restaurants across Australia• Management of physical software and hardware upgrade• Upgrade Windows PC’s• Remote update’s• Design and create scripts to help with installation Consulted to assist KFC in migrating from ComprisPOS to NCR Aloha POS• Installation of Aloha POS in KFC restaurants across Australia• Management of physical software and hardware upgrade• Upgrade Windows PC’s• Remote update’s• Design and create scripts to help with installation



Hungry Jack's® Pty Ltd

• Australia
• Food & Beverages
• 1 - 100 Employee

• Operations Manager

  • Mar 2018 - Mar 2020

  • Ensuring that the Area Managers, Restaurant Managers are running A-Class restaurants• Process all the cash in all the restaurants, including pick up the money, and depositing it at the bank• Oversee and manage new restaurant development, this included but limited to interfacing with the builders/suppliers, going through restaurant designs and plans and making modifications as required to ensure restaurant was built to requirement.• Hire management staff for restaurants• Manage the finance for the business, including all incoming and outgoing, processing and payment of invoices, payroll of all staff, tax and more.• Manage all IT infrastructure across the restaurants

• Contractor

  • Mar 2017 - Mar 2018

  Assisted Hungry Jack’s migrate POS systems from STM POS to NCR Aloha POS.• Installation of Aloha POS• Migration of stores from old BOH software to Macromatix• Rollout of software updates and scripts• Product specialist of the NCR POS system• Windows desktop support and management• Working with 3rd party’s such as suppliers• Onsite Support of technical issues for Hungry Jack’s Franchisee



Quick Service Restaurant Holdings

• Australia
• Restaurants
• 1 - 100 Employee

• Data Analyst

  • Mar 2017 - Mar 2018

  Data Management• Manage all data coming from and going to POS systems.• Manage data across multiple platforms including Micros, Partech, JRMS and iPOS.• Manage POS data across Enterprise solutions Micros EMC and Macromatix (Hot Schedules)• Create touchscreen layouts for multiple brands and multiple POS systems.• Setup all data requirements for new POS system Micros including recipes, combos and inventory.• Handle all now promotions and sales items and create new products, recipes and ingredients in Macromatix,• Partech and Micros.• Re-design touchscreen layout to optimize faster order processing and entry times.POS Support• When required cover level 3 software support for service desk.• SME on all data related restaurant escalations.



Duke Software Development Center

• Philippines
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager & Data Specialist

  • Mar 2013 - Mar 2017

  Data and application management• Manage data for POS data including STMS’s JRMS, NCR’s Aloha, Sicom and Toshiba.• Designing/Writing Software specifications.Customer Support• Level 2 technical support• Software documentation for end users• Creating service desk manuals and instructions.• Successfully built strong rapport and relationships with client across the customer base throughout the US, Thailand, Philippines.• Manage team of service desk personnel.Deployment• International store installations across Asia Pacific and the Americas.• Training End Users on new software and features.• Training service desk personnel on supporting new software and features• Manage the deployment of software and support for the untrained onsite teams.• Testing application, data and deployment of new releases and packages.



STMPI

• France
• Real Estate

• Operations Manager

  • Jun 2013 - Jan 2015



SMS eTechnologies

• Technical Support Engineer

  • Sep 2012 - Jun 2013