Experience

Erie Food Co-op

• United States
• Retail
• 1 - 100 Employee

• Human Resources Manager

  • Jun 2022 - Present

  Erie, Pennsylvania, United States Responsible for all aspects of HR for the organization (multiple locations,) while working with the CEO to help influence a growth mindset amongst all employees. Day-to-day responsibilities included payroll, benefits management, performance management, investigations, and HR documentation and filing. Notable accomplishments in this role include: • Evaluated, negotiated, and executed benefits reviews which led to the addition of new benefits, including transitioning the current Simple IRA… Show more Responsible for all aspects of HR for the organization (multiple locations,) while working with the CEO to help influence a growth mindset amongst all employees. Day-to-day responsibilities included payroll, benefits management, performance management, investigations, and HR documentation and filing. Notable accomplishments in this role include: • Evaluated, negotiated, and executed benefits reviews which led to the addition of new benefits, including transitioning the current Simple IRA plan to a 401(k) plan and negotiating a new Workers’ Compensation contract to save the organization close to $100,000 annually. • Created and implemented new wage structure, while ensuring updates were made to appropriate staffing levels, job descriptions, and wage scales. This implementation allowed us to reduce hiring and staffing needs while increasing overall pay for all employees. • Oversaw all talent aspects, including recruiting, hiring, onboarding, and training of all new employees according to department needs and budgets. • Created and implemented succession planning for the organization, due to the high nature of turnover in the retail sector. • Created and implemented new performance management structure, which consisted of an overhaul on reviews, discipline, and employee recognition and engagement. • Partnered with store managers to create new systems to accurately compile workforce data and standards to analyze key performance indicators. Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Oct 2019 - Jun 2022

  Erie, Pennsylvania Helped champion all talent activities for the district with emphasis on recruiting – provided support to 17 stores with Taleo and other Applicant Tracking Systems, internal and external candidates, active and passive recruiting, all aspects of the candidate life cycle, and on-going training to build capability of peers. • Led a team of 34 store partners to create the Starbucks Experience for all customers. • Responsible for all hiring, training, evaluating, disciplining, staffing, and… Show more Helped champion all talent activities for the district with emphasis on recruiting – provided support to 17 stores with Taleo and other Applicant Tracking Systems, internal and external candidates, active and passive recruiting, all aspects of the candidate life cycle, and on-going training to build capability of peers. • Led a team of 34 store partners to create the Starbucks Experience for all customers. • Responsible for all hiring, training, evaluating, disciplining, staffing, and scheduling partners. • Ensured Customer Satisfaction and product quality. • Managed the stores financial performance using P&L statements and Decision Center tools. • Drove the implementation of company programs by developing actions plans and directly motivating the store team to implement them. • Promoted 3 internal Shift Supervisors and developed and promoted one Store Manager. • Housed and trained two Assistant Store Managers for the District, helping one of them through the process of taking on their own store. Show less



OpenedEyes

• United States
• Education Administration Programs
• 1 - 100 Employee

• Director of Operations

  • May 2014 - Jun 2021

  Erie, PA Worked with the Executive Director to create a start-up nonprofit that would help individuals, groups, and organizations learn more about diversity awareness, while also creating opportunities to further DE&I partnerships. Notable accomplishments in this role include: • Owned all aspects of non-profit accreditation, including all State and Federal documents for 501(c)(3) status, Articles of Incorporation, Bylaws for the Organization, etc. • Maintained communication with all Directors to… Show more Worked with the Executive Director to create a start-up nonprofit that would help individuals, groups, and organizations learn more about diversity awareness, while also creating opportunities to further DE&I partnerships. Notable accomplishments in this role include: • Owned all aspects of non-profit accreditation, including all State and Federal documents for 501(c)(3) status, Articles of Incorporation, Bylaws for the Organization, etc. • Maintained communication with all Directors to stay current with projects and activities in every department • Facilitated and negotiated contracts and agreements for outside programing. • Managed all start-up activities and day-to-day operations while providing consultation when needed to make sure compliance in areas such as finance, legal, and HR. • Facilitated installment of Board of Directors and led the work regarding Board governance, operations, and fostering the working relationship between the Board and Leadership. Show less



Victoria's Secret

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager of Brand Operations

  • Oct 2017 - Oct 2019

  Erie, Pennsylvania Partnered with the Store Manager with the overall management of the store, while managing all aspects of Store Operations. Notable accomplishments in this role include: • Provided leadership and guidance to execute strategic planning, for both short-term and long-term goals, through partnership with Store Manager. • Trained, developed, role modeled and coached all associates on best-in-class selling behaviors to help unlock individual potential for exceptional customer service and sales… Show more Partnered with the Store Manager with the overall management of the store, while managing all aspects of Store Operations. Notable accomplishments in this role include: • Provided leadership and guidance to execute strategic planning, for both short-term and long-term goals, through partnership with Store Manager. • Trained, developed, role modeled and coached all associates on best-in-class selling behaviors to help unlock individual potential for exceptional customer service and sales results. • Coached and enforced company policies and procedures to maintain consistency with all associates to uphold company values. • Oversaw all hiring aspects and succession planning, including establishing hiring needs or goals, job posting creation, interviewing, job offers and benefit negotiation, and employee on-boarding and training. • Directly managed and responsible for 35-50 employees. Show less



AMERICAN EAGLE OUTFITTERS INC.

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Nov 2015 - Oct 2017

  Millcreek Mall - Erie, PA In addition to normal Assistant Store Manager responsibilities, additional experience includes: • Oversaw all aspects of the Talent Department of Responsibility, which included: ◦ Owned all aspects of staffing - recruiting, interviewing, hiring ◦ Facilitated all store trainings, which included new associate orientation, cashier training, jean expert and stylist certification, and manager on boarding ◦ Executed all employee recognition and contests: Employee of the Month, seasonal… Show more In addition to normal Assistant Store Manager responsibilities, additional experience includes: • Oversaw all aspects of the Talent Department of Responsibility, which included: ◦ Owned all aspects of staffing - recruiting, interviewing, hiring ◦ Facilitated all store trainings, which included new associate orientation, cashier training, jean expert and stylist certification, and manager on boarding ◦ Executed all employee recognition and contests: Employee of the Month, seasonal contests, and monthly expert and stylist awards/contests ◦ Evaluated staff based off of OAD surveys, which provided insight on to their needs as employees, how to effectively manage and develop them, and what area of the store they may best be suited for (the right person, in the right place, at the right time mentality) ◦ Planned and forecasted staffing needs based on changes in sales trends and various peak seasons Show less



Wegmans Food Markets

• United States
• Retail
• 700 & Above Employee

• Baker

  • Aug 2013 - Nov 2015

  Erie, PA

• Bakeshop Team Leader

  • Aug 2012 - Aug 2013

  Erie, PA

• Create-A-Cake Coordinator

  • Aug 2011 - Aug 2012

  Erie, PA

• Front End Coordinator

  • Jul 2010 - Aug 2011

  Erie, PA

• Meal Coach

  • Aug 2009 - Jul 2010

  Erie, PA

• Front End Coordinator - PT

  • Jan 2007 - Aug 2009

  Erie, PA

• Customer Service Desk

  • Dec 2005 - Jan 2007

  Buffalo, NY

• General Merchandise

  • Apr 2004 - Dec 2005

  Buffalo, NY

• Cashier/Maintenance

  • Jul 2003 - Apr 2004

  Buffalo, NY