Experience

Costco IT

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• System Administrator

  • Jan 2022 - Present

  Development, QA tests, and implements VMware hosts, storage infrastructure, and other systems for data center environments, warehouses, depots, and other locationsProvides proactive maintenance of virtualization server hardware and hypervisor, including security patching and driver/firmware updates to optimize the performance and availability of enterprise applicationsDevelops and implements solutions for projects requiring warehouse or data center compute and storageTroubleshoots and resolves incidents related to virtual server infrastructure, compute, storage, and data protection environments, coordinating with vendors to provide remote serviceCoordinates and participates in key process improvements to administer the compute, storage, and data protection environments Show less

• Service Support Specialist

  • Mar 2020 - Jan 2022

  Ensures a high level of responsiveness by evaluating and appropriately responding to large volumes of technology service requests from customers and team membersCreates and maintains process documentation and contributes to the development of departmental standardsDevelops and maintains partnerships with IS Service Desk and other IS teams to ensure quality service and supportDesigns and recommends changes to increase efficiency and effectiveness of the service request processCreates documentation for the other support teams in order for them to resolve issuesIdentifies and aids in training efforts related to the support and maintenance of IT related equipment Show less

• Technical Service Representative

  • Jan 2018 - Mar 2020

  Evaluates, troubleshoots and solves end users’ IT system issues via thorough first-level IT technical supportProvides detailed documentation of system issues, troubleshooting steps and associated pertinent information in a ticketing/tracking system.Attends ongoing training to strengthen ability to support new and existing hardware and software applications



Coding Dojo

• United States
• Professional Training and Coaching
• 400 - 500 Employee

• Software Developer

  • Sep 2016 - Dec 2016

  A rigorous 14-week, comprehensive full-stack software development training programs to meet the career goals of both aspiring developers and industry veterans. Trained in 3 full-stack web development spending 75+ hours a week in coding/algorithms. Web Fundamentals • HTML5/CSS3, jQuery, Bootstrap, Fundamental JavaScript, API Integration, AJAX, and Git Python Stack • Python language / Python OOP • Use the micro-framework Flask and MySQL to build small-scale projects • Introduction to MVC Framework • Develop large-scale projects using Django + SQLite • Deploy projects using AWS MEAN Stack • Learn each of the components of MEAN (MongoDB, ExpressJS, AngularJS, NodeJS) • JavaScript language and OOP • NoSQL Database Design • Develop applications focusing on RESTful routing and the basic CRUD operations • Develop large-scale projects using Full MEAN • Deploy projects using AWS C# / .NET Core • Learn the essentials of C#, OOP concepts, and the advantages of a compiled language • Build small-scale projects using NancyFx • Use Microsoft's ASP.NET Core to develop web applications using Dapper/Entity ORM • Deploy assignments using Microsoft Azure Show less