Technical Engineering Administrator

• Oct 2022 - Present

Customer Assistant - Convenience

• Jun 2021 - Oct 2022

As a Customer Assistant, I take part in a wide range of general daily tasks such as operating the tills, stock replenishment and rotation, general housekeeping including emptying bins on the forecourt and brushing the shop floor, I am also fully trained in the bakery, from baking bread and cookies to cleaning the equipment and ovens. All of this alongside maintaining the highest levels of health and safety and high levels of customer service. As a Customer Assistant, I take part in a wide range of general daily tasks such as operating the tills, stock replenishment and rotation, general housekeeping including emptying bins on the forecourt and brushing the shop floor, I am also fully trained in the bakery, from baking bread and cookies to cleaning the equipment and ovens. All of this alongside maintaining the highest levels of health and safety and high levels of customer service.

Covid-19 (asymptomatic) Testing Multiskilled Operative

• Apr 2021 - Jun 2021

As a Multi-skilled Operative, we take part in a wide range of general daily tasks such as queue management, cleaning and deep cleaning, registration, preparing and processing tests, providing guidance for self-testing, disposal of medical waste including PPE and ensuring that the site is set up efficiently for all service users for the day. As a Multi-skilled Operative, we take part in a wide range of general daily tasks such as queue management, cleaning and deep cleaning, registration, preparing and processing tests, providing guidance for self-testing, disposal of medical waste including PPE and ensuring that the site is set up efficiently for all service users for the day.

Covid-19 (asymptomatic) Testing Multiskilled Operative

• Jan 2021 - Mar 2021

As a Multi-skilled Operative, we take part in a wide range of general daily tasks such as queue management, cleaning and deep cleaning, registration, preparing and processing tests, providing guidance for self-testing, disposal of medical waste including PPE and ensuring that the site is set up efficiently for all service users for the day. As a Multi-skilled Operative, we take part in a wide range of general daily tasks such as queue management, cleaning and deep cleaning, registration, preparing and processing tests, providing guidance for self-testing, disposal of medical waste including PPE and ensuring that the site is set up efficiently for all service users for the day.

Search Engine Optimization Analyst / Web desginer

• Aug 2017 - Aug 2020

As an SEO I specialised in Local SEO, GMB location optimisation and setting up websites for local traffic using Schema and other techniques. I am well versed with Wordpress and a number of Wordpress builders, I primarily use Elementor. I have been involved with Google Ads (Formerly Adwords) Campaigns (Pay Per Click). I ensure the site is accessible and easy to follow and for increased interaction with visitors - including video's and PDFs, drive targeted and loyal traffic to a website by community building. I am well versed in working with tools such as Google Webmaster Tools, ahref's, Majestic, Sem Rush, Clicky.

Security Site Supervisor

• Jan 2017 - Aug 2017

I was based at Ineos Salt Business, Weston Point, Runcorn. On site I supervised a team of four guards operating a busy security weighbridge. On a day to day basis I liaised with the 24-hour control room to book on and off, also to manage any staff absences and cover. We operate the weighbridge, weighing in and out vehicles to make sure the customers are billed correctly, we create CMR’s (consignment note) and COC’s (Certificate of Conformity) for the product to be delivered. We also act as a reception area for visitors to site ensuring they are fully equipped with the PPE required for visiting site. I have to create weekly and monthly KPI’s for vehicles, visitors and contractors coming to site. I was also responsible for giving site Inductions to contractors and drivers involving a video presentation, questionnaire and then for the drivers I wrote the safe systems of work and gave practical training on the brand new fall prevention system, this replaced the fall arrest system that allows driver to safe open and close their lids to be filled whilst on site.

CCTV Operator

• Oct 2013 - Dec 2016

I was a CCTV Operator for Halton Borough Council. My role in this job is to operate and monitor all systems within the control room in an efficient manner ensuring that all work is undertaken in compliance with the operating procedures, legislation and the codes of practice. We also liaise with the Police, other agencies and members of staff to ensure the appropriate use of the system. We must record all evidential records and witness statements to a standard acceptable to the rules of evidence. We report equipment failure to the supervisor to maximise operation of the system. We maintain a secure system for providing data in accordance with the regulations set up by the Council and ensure the security of the control room and equipment is maintained at all times We also assist the police in searching for missing persons and suspicious people and vehicles. We are the controller for the local Pubwatch and Shopwatch initiatives.

Security Officer (Dedicated relief officer)

• Aug 2013 - Aug 2013

During my time as a relief officer I worked at 3 Sites.Liverpool FC - Anfield - My tasks here were access and egress control and crowd control.Halfords - Speke - My task here were providing a visual deterrent to shoplifters.B&Q - Aintree - Providing a visual deterrent to shoplifters, Detention of Shoplifters and working with the Police and that of a CCTV operator

Security Officer

• Sep 2008 - Jul 2013

My role in this job, on site is booking vehicles, contractors and visitors on and off site using the WMS (Warehouse Management System). Site patrols both Internal and External. Carrying out Person and car searches, In addition we check out going vehicles for stolen Items. On site we also act as a switchboard/receptionist.In addition to this I am trained as a Team leader. The role entails putting management time sheets onto a computer, logging check calls with the control center, reporting faults with CCTV, fire alarm and computer systems and doing the daily and weekly KPI count and dealing with all emergencies on site

Loss Prevention Offier

• Oct 2006 - Sep 2008

During my time as a loss prevention officer at ASDA I had the tasks of controlling the Rota, Logging calls with CITY ASDA's facilities company to log damaged equipment. CCTV monitoring both staff and customers, Creating copies of incidents for the police or health and safety. Stock audits, refund fraud and colleague discount fraud, Access and egress control. I have also used Drydens for the purpose of civil recovery. P.I Checks to locate stock that is being targeted for theft. Checking high value deliveries of stock coming on to site including Cigarettes DVDs, video games etc. Checking off different departments waste to minimize loss. It was also my responsibility to check the tagging on high value items, and to advise on tagging and assist with tagging where appropriate. I have also worked with intruder and fire alarm systems as well as sprinkler systems. I have been involved in the detainment of shoplifters and colleagues for colleague theft, completed police statements worked with the police. I have also attended court as a CCTV operator

Checkout Operator/ Porter

• Mar 2006 - Oct 2006

My role in this job consisted of maintaining a high level of customer service at all times. Collecting baskets and trolleys along with other associated tasks. Cash Handling, Polite service whilst serving the customers, I was also involved in stock take (whilst on the kiosk) and checking High value deliveries in (Cigarettes)

Sales Assistant

• Oct 2005 - Dec 2005

My role in this job, Was to provide a high level of customer service, assisting customers with purchases and giving advice. Other tasks included Keeping the shelves stocked and Stock take, and setting out new store briefs My role in this job, Was to provide a high level of customer service, assisting customers with purchases and giving advice. Other tasks included Keeping the shelves stocked and Stock take, and setting out new store briefs