Head of Commercial

• Mar 2023 - Present

Senior Category Manager

• Oct 2022 - Mar 2023

Senior Regional Area Manager

• Feb 2021 - Aug 2022

Lead a team of multi-unit retail market (Hyper, Super and Convenient store) under the retail brand Abu Dhabi COOP and SPAR International . Built and managed a team of 300 employee in more than 19 stores, across Abu Dhabi region. - Handled full P&L on operations (retail and distribution) implementing financial and operational reports and analysis. - Overseeing daily operations, managing budgets, and setting performance objectives - Planning, evaluating, and optimizing operations to be efficient and cost-effective. - Ensuring products and services comply with regulatory and quality standards. - Organize and implement training programs for staff in the entire region - Ensure that all branches follow safety, health and business laws and regulations - opening of new stores and revamping of the flag ship ADmall COOP. Show less

General Manager

• Dec 2016 - Jan 2021

In this executive role, I am responsible for reporting to the Chairman regarding the performance of all business functions. In doing so, I oversee 100M AED budget, and spearhead company growth by increasing the number of stores to 25+ by 2025. I also collaborate with the Board on long-term strategy and short-term performance while effectively coordinating employees to ensure profitability and revenue boost. By applying stellar managerial skills, I am able to drive exceptional guest/customer "shopping" experience. I also create a target list of potential stores and negotiate direct rentals with shopping centres and real estate agencies to ensure optimal pricing. Some of my key achievements to date include: • Led launch of new United Arab Emirates 7eleven stores/franchisees, resulting in increased profits. • Renegotiated and refined supply chain and suppliers' contracts agreements. • Overhauled organizational structure and presided the hiring process of proficient competent employees for finance, Merchandising, procurement, properties, human resources, marketing, store planning, marketing, and store operations. • Acquired and managed Atelier de Jacques with key bakery suppliers (Top 7 company) • Reduced human, assets, rental, utilities, and equipment overall cost. • Enhanced the e-commerce by launching new in-house online platform and forging mutually beneficial synergies with various online platforms. • Improved sales by 50% between 2017 and 2018. • Increased home delivery sales from 4% to 25% in 2020. • Heightened the GP by 4% in 2020. GENERAL MANAGER TOP 7 ( starting January 2018) In this position, I harness exemplary leadership aptitudes to manage Business Development Manager, Head Baker, and Bakery Staff, seamlessly and maintain the reputation of preparing a mixture of French products in a traditional way that is unique in the UAE, serving gourmet restaurants, luxury hotels, and 7eleven stores. Show less

General Manager

• Jan 2014 - Dec 2016

Over the course of this tenure, I demonstrated sterling business and commercial acumen to head development of business objectives and identify areas of improvement. In effect, I coordinated business activity and championed high level of hygiene, safety, and security. At the same time, I monitored activities of Purchasing Manager, Marketing, and Communications Manager of the central purchasing and importing while supervising a team of 72 people divided into 4 divisions, including shops, central purchasing and sales, warehouse, and coffee division.Some of my most memorable achievements include:• Revamped human structure, layout, planogram, and all the stores.• Set new sales record for store with 12% net profit in 2014.• Created suppliers' agreements and negotiated for optimization of rebates and payment terms.• Imported and launched the trading company Milk and Honey, selling to global retailers.• Spearheaded launch of two coffee shops and one gourmet store.• Boosted team morale and competency through strategic leadership, mentor-ship, and training. Show less

Operations Manager

• Sep 2013 - Dec 2013

department head

• Sep 2004 - Aug 2013

Food (Consumer goods/FMCG) Non Food (Light household) Last position : DH CG (FMCG,OPSS) in Carrefour Deira (Dubai- UAE)During this time, I cemented, managerial eminence to recruit, train, and lead team of section managers, employees, merchandisers and simultaneously heading the FMCG department and non-food department in the Middle East. To be most effective, I applied proven techniques and methodologies to drive best-in-class service and possibly surpass to sales targets. I also assumed full control of the department development, filling, and application of the company planograms; presided over purchases and orders and creating budgets; and acted as interim general manager position, assisting with daily operations. I also followed set themes to create promotions for the section and leaflets. Served as Subject Matter Expert in the Food and Non-Food departments.Some of my most remarkable achievements to date include:• Coordinated and oversaw opening of three hypermarkets.• Instituted and implemented bespoke company trade policy.• Established implementation rules of each FMCG or Non-Food category through planograms.• Streamlined inventory and sales department resulting in enhanced efficiency.• Prioritized development of Animation teams through coaching and training.• Devised new concepts at the sales area. Show less

section manager

• Jun 2001 - Aug 2004

sections :stationary; library , luggagetoys , sportOPSS,Frozen- Perform all the necessary tasks to develop sales and satisfy customers- Manage, lead,motivate and control the team.- Analyze the variables and establish the contacts with the environment to reinforce competitive image.- Fix objectives and work with the team towards achieving target turnover,growth and bottom line.- Work according to standards management.- Fulfill his permanent responsibilities in terms of assets, merchandise, HR and finance. Show less

section manager

• Jan 1996 - Jun 2001

sections : DPH Stationary , library, luggage office automation, mobile , TV Hifi sections : DPH Stationary , library, luggage office automation, mobile , TV Hifi