Experience

Inbreakfast
• Greece
• Hospitality
• 1 - 100 Employee
• Administration Manager

  • Nov 2021 - Present


Athens Walking Tours

• Greece
• Travel Arrangements
• 1 - 100 Employee

• • Nov 2019 - Sep 2021

• • Apr 2019 - Oct 2019

  Except being a valuable member of the back office team and providing exceptional customer service by email, phone, chat room or on the field Christoforos is also responsible for creating new or updating existing content for the Online Solutions Manual of the company under the supervision of the management team.



TUI Group

• Germany
• Travel Arrangements
• 1 - 100 Employee

• TUI Representative (English)

  • Apr 2018 - Mar 2019

  Responsible for customers’ care and well-being, handling directly and efficiently any matters that may arise on the field, as well as organizing holiday activities and thus promoting the companies holiday packages; Exceptional sales record and customers’ reviews, excellent communication and co-operation with hoteliers and excursion contractors, as defined by the company’s policy. • Organizer and main speaker in public presentations including up to 70 guests promoting the company’s products; Achieved a 20% increase in product sales. • Pro-active CRM led to exceptional customers’ ratings. Show less



Pilot Beach Resort 5*

• Hotel restaurant business

  • Apr 2017 - Nov 2017

  Core member of a highly successful team, providing first-rate VIP services; Achieved an 18% increase in the business’s turnover; Exemplary service ratings; In addition, responsible for the assistants’ training and task distribution. Core member of a highly successful team, providing first-rate VIP services; Achieved an 18% increase in the business’s turnover; Exemplary service ratings; In addition, responsible for the assistants’ training and task distribution.



Makris V. Local Products, family business

• B2B and Marketing Manager

  • Aug 2016 - Mar 2017

  Communicated with existing clients, updating their needs and establishing solid partnerships; Tracked down and contracted new clients and suppliers thus expanded the company’s catalogue; Delivered 23% raise to profit and slashed costs through efficient negotiation on existing and new contracts; Project managed the design and successful operation of e-mail marketing system. Communicated with existing clients, updating their needs and establishing solid partnerships; Tracked down and contracted new clients and suppliers thus expanded the company’s catalogue; Delivered 23% raise to profit and slashed costs through efficient negotiation on existing and new contracts; Project managed the design and successful operation of e-mail marketing system.



Trikala Hearing Centers

• Co-founder, Co-owner

  • Dec 2014 - Jul 2016

  Co-founded “Trikala Hearing Centers”, a company providing hearing aid solutions in corporation with “Kasapoglou Hearing Centers”; Created and designed the new brand; Financial management of the company and data analysis; General manager of the central shop; Project managed the creation and development of a client pool and database; Project managed the creation and implementation of the company’s home-care program; Reduced the cost of the final product and improved delivery times by working closely with the suppliers. Show less

• B2B sales manager

  • Oct 2013 - Oct 2014

  Expanded the client pool by persisting cold calling and personal meetings with potential contractors. Project managed the creation of the new line of products under the label name “Meteora Bee Farm”. Expanded the client pool by persisting cold calling and personal meetings with potential contractors. Project managed the creation of the new line of products under the label name “Meteora Bee Farm”.



Côte Brasserie

• Belgium
• 1 - 100 Employee

• Restaurant business

  • Mar 2013 - Sep 2013

  Key member of the team that set up the new unit at St. Katherine’s Docks; Achieved phenomenal ratings, 10/10 for three months according to the secret customers’ report Key member of the team that set up the new unit at St. Katherine’s Docks; Achieved phenomenal ratings, 10/10 for three months according to the secret customers’ report



Geocast TV

• United Kingdom
• Media Production

• Business Development Consultant, External Partner - Part Time

  • Jan 2013 - Mar 2013

  Approached the Greek Ministry of Tourism about the upcoming Visit Greece web platform; translated the invitation to tender and tracked down the key parts; Economic danger analysis of the invitation to tender; Promoted the company to the Hellenic Champer of Hotels; Promoted the company and web video marketing for touristic purposes to the Greek National Tourism Organization. Approached the Greek Ministry of Tourism about the upcoming Visit Greece web platform; translated the invitation to tender and tracked down the key parts; Economic danger analysis of the invitation to tender; Promoted the company to the Hellenic Champer of Hotels; Promoted the company and web video marketing for touristic purposes to the Greek National Tourism Organization.



SSP America

• United States
• Food and Beverage Services
• 700 & Above Employee

• Restaurant business

  • Sep 2012 - Mar 2013

  Key member of a team in one of the most demanding branches of the company in central London; Promoted products with the greatest profitability; resolved conflict situations in corporation with the management team. Key member of a team in one of the most demanding branches of the company in central London; Promoted products with the greatest profitability; resolved conflict situations in corporation with the management team.



Artos & Gefseis

• General Manager - Training Manager of restaurant business

  • Jan 2011 - Jun 2012

  Project managed the creation of the new catalogue and marketing material; Worked out solutions with other departments to improve customer service; Organized and scheduled tasks for the staff; Responsible for daily supplying of the branch and training of the new recruits. Project managed the creation of the new catalogue and marketing material; Worked out solutions with other departments to improve customer service; Organized and scheduled tasks for the staff; Responsible for daily supplying of the branch and training of the new recruits.



Sound Academy

• United States
• Musicians

• Audio Engineer - P.A. Manager

  • Dec 2009 - Nov 2011

  Expanded company’s business by tracking down new clients; set up and calibrated sound systems for small and large festivals as well as for clubs and venues; Contacted new suppliers of equipment and tracked down the best business to value opportunities; Responsible for audio engineering “Suita Art Café’s” winter season program in Trikala. Expanded company’s business by tracking down new clients; set up and calibrated sound systems for small and large festivals as well as for clubs and venues; Contacted new suppliers of equipment and tracked down the best business to value opportunities; Responsible for audio engineering “Suita Art Café’s” winter season program in Trikala.



IEMA (Institute for research on music and acoustics )

• • Mar 2008 - Sep 2009

  Project managed interactive installations for commercial and research purposes; Created algorithms in VVVV and MaxMSP as well as being responsible for installation and operation of the given projects; Worked closely with clients to make sure the projects meet their needs.

• • Sep 2007 - Feb 2008

  • Creation of algorithms on VVVV and MaxMSP • Installation and operation of the given projects• Working on different projects• Updating database



TEI of Crete, Department of Music Technology and Acoustics Engineering

• Internship - Audio Laboratory Assistant

  • Sep 2005 - Feb 2007

  • Working closely with students to achieve the goals given by the professor • Working closely with the professor to support weekly projects • Creation of algorithms on MaxMSP • Working closely with students to achieve the goals given by the professor • Working closely with the professor to support weekly projects • Creation of algorithms on MaxMSP